Gauteng Management Agents
Claimed Business
Gauteng Management Agents
Claimed Business
17 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Gauteng Management Agents receives overwhelmingly positive feedback for their professionalism, responsiveness, and dedication to client satisfaction. Staff members such as Emilia, Ashley, Marietjie, Skye, and Leigh Ann are frequently praised for going the extra mile. Customers highlight excellent record keeping, transparent communication, and reliable maintenance management. However, a small number of reviewers express frustration with withheld deposits, poor communication, and disorganized office operations, suggesting inconsistencies in service delivery for certain clients.
Performance(last 12 months):
0Trustindex Rating
#5Ranked In Real Estate
12h 41mReply Time
-20 NPSUnlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 11 hours 37 min
TrustIndex
0
Ranking
#5
in Real Estate
Avg Reply
12h 41m
NPS Score
-20
Recommended: Unlikely
Replied to 67% of negative reviews
Reply time on negative reviews: 11 hours 37 min
Review Distribution
4.2|17 Reviews
May '25 - Apr '26
5(75%)
4(12.5%)
3(0%)
2(0%)
1(12.5%)
5(75%)
4(12.5%)
3(0%)
2(0%)
1(12.5%)
Frequently Asked Questions About Gauteng Management Agents
Based on recent customer reviews, Gauteng Management Agents receives overwhelmingly positive feedback for their professionalism, responsiveness, and dedication to client satisfaction. Staff members such as Emilia, Ashley, Marietjie, Skye, and Leigh Ann are frequently praised for going the extra mile. Customers highlight excellent record keeping, transparent communication, and reliable maintenance management. However, a small number of reviewers express frustration with withheld deposits, poor communication, and disorganized office operations, suggesting inconsistencies in service delivery for certain clients.
Gauteng Management Agents has a TrustIndex of 0 out of 10 on Hellopeter, based on 17 reviews in the last 12 months. They reply to 67% of negative reviews, typically within 11 hours 37 min. Hellopeter has tracked Gauteng Management Agents across 42 total reviews. How is the TrustIndex calculated? →
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceF
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Felicia N
1 reviews | Active since Jan 2020
24 Sept 2025, 08:48
GMA management is the worst
GMA took over our complex in Kempton Park this year and it’s been downhill from there. As owners we pay the maintenance and up keeping of our complex yet we pay them levies every month. I own a 1 bedroom apartment and my levies are R4000??? They don’t answer to emails or phone calls. Their staff members are very dismissive and rude. We didn’t vote this agency in and now we are stuck with them.
Helpful (0)
|Replies (0)FN
Felicia N
1 reviews | Active since Jan 2020
24 Sept 2025, 08:48
GMA management is the worst
GMA took over our complex in Kempton Park this year and it’s been downhill from there. As owners we pay the maintenance and up keeping of our complex yet we pay them levies every month. I own a 1 bedroom apartment and my levies are R4000??? They don’t answer to emails or phone calls. Their staff members are very dismissive and rude. We didn’t vote this agency in and now we are stuck with them.
0
Replies (0)ZS
Zieyanah S
1 reviews | Active since Jan 2020
12 Aug 2025, 10:01
GMA - Good service and friendly staff
Very good service, kind and helpful staff. Staff are always friendly and williing to help where they can. We love working with GMA as they make our clearance process smooth and effortless.
Helpful (0)
|Replies (0)ZS
Zieyanah S
1 reviews | Active since Jan 2020
12 Aug 2025, 10:01
GMA - Good service and friendly staff
Very good service, kind and helpful staff. Staff are always friendly and williing to help where they can. We love working with GMA as they make our clearance process smooth and effortless.
0
Replies (0)J
John
1 reviews | Active since Jan 2020
29 Jul 2025, 10:31
john
A well organised and reliable company with exceptional record keeping. transparency on all activities related to the complex. they can be recommended as managing agency. follow up on enquiries sufficient, always prepared to go the extra miles to satisfy a customer.
Helpful (0)
|Replies (0)J
John
1 reviews | Active since Jan 2020
29 Jul 2025, 10:31
john
A well organised and reliable company with exceptional record keeping. transparency on all activities related to the complex. they can be recommended as managing agency. follow up on enquiries sufficient, always prepared to go the extra miles to satisfy a customer.
0
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Ashmeer
1 reviews | Active since Jan 2020
17 Jul 2025, 19:03
Had a few queries that needed resolution, dealt with Emilia quite often and I am extremely pleased with the quick and accurate responses she has given me
Had a few queries that needed resolution, dealt with Emilia quite often and I am extremely pleased with the quick and accurate responses she has given me. Where no solutions were available she gave me alternatives and mentioned pros and cons thereof. Will definitely keep using them in future!
Helpful (0)
|Replies (0)A
Ashmeer
1 reviews | Active since Jan 2020
17 Jul 2025, 19:03
Had a few queries that needed resolution, dealt with Emilia quite often and I am extremely pleased with the quick and accurate responses she has given me
Had a few queries that needed resolution, dealt with Emilia quite often and I am extremely pleased with the quick and accurate responses she has given me. Where no solutions were available she gave me alternatives and mentioned pros and cons thereof. Will definitely keep using them in future!
0
Replies (0)JS
Jacqueline S
1 reviews | Active since Jan 2020
16 Jul 2025, 06:02
Marietjie
GMA are efficient and professional at all times. We could not ask for a better Portfolio Manager than Marietjie Kemp.
Helpful (0)
|Replies (0)JS
Jacqueline S
1 reviews | Active since Jan 2020
16 Jul 2025, 06:02
Marietjie
GMA are efficient and professional at all times. We could not ask for a better Portfolio Manager than Marietjie Kemp.
0
Replies (0)