GS
Gauteng Shared Service Centre (gssc)
Unclaimed Business
Government & Ombudsman Services|1|1 Reviews (last 12 months)|This business does not respond to reviews
GS
Gauteng Shared Service Centre (gssc)
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Gauteng Shared Service Centre (gssc)
Gauteng Shared Service Centre (gssc) has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Gauteng Shared Service Centre (gssc) across 11 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRR
Remoakantse R
1 reviews | Active since Jan 2020
4 Nov 2025, 15:06
Delaying of salary
GSSC takes time to approve appointments, we have been waiting for approval of appointment, this is into month 3 of no payment. Struggling of no food, no transport money, no toiletries.
Helpful (0)
|Replies (0)RR
Remoakantse R
1 reviews | Active since Jan 2020
4 Nov 2025, 15:06
Delaying of salary
GSSC takes time to approve appointments, we have been waiting for approval of appointment, this is into month 3 of no payment. Struggling of no food, no transport money, no toiletries.
0
Replies (0)NT
Nhlanhla T
1 reviews | Active since Jan 2020
29 Sept 2023, 08:57
Delayed salary for 4 months
My husband hasn't been receiving his salary from June 2023. It apparently got paid in September but "bounced back". We were told to submit a form for an emergency payment but no money has been received and it's been 3 weeks now. How long does it take to pay something that is supposedly an emergency payment?? How are we expected to survive for 4 months without an income
Helpful (0)
|Replies (0)NT
Nhlanhla T
1 reviews | Active since Jan 2020
29 Sept 2023, 08:57
Delayed salary for 4 months
My husband hasn't been receiving his salary from June 2023. It apparently got paid in September but "bounced back". We were told to submit a form for an emergency payment but no money has been received and it's been 3 weeks now. How long does it take to pay something that is supposedly an emergency payment?? How are we expected to survive for 4 months without an income
0
Replies (0)PM
Precious M
1 reviews | Active since Jan 2020
29 Jul 2022, 18:07
Inability to emphasize and offer the required services as promised.
My late mother past away last year 27/07/2022 all the relevant documentation was sent my documents were handled by Moses Mokwena who promised to provide feedback and upon contacting GEPF no documentation was received . Their employees are laxed and have no interest in assisting the public . They never adhere to their promised duty regardless of how it affects others. Lack of communication and empathy has been evident in the ups and down endured in an attempt to resolve this.
Helpful (0)
|Replies (0)PM
Precious M
1 reviews | Active since Jan 2020
29 Jul 2022, 18:07
Inability to emphasize and offer the required services as promised.
My late mother past away last year 27/07/2022 all the relevant documentation was sent my documents were handled by Moses Mokwena who promised to provide feedback and upon contacting GEPF no documentation was received . Their employees are laxed and have no interest in assisting the public . They never adhere to their promised duty regardless of how it affects others. Lack of communication and empathy has been evident in the ups and down endured in an attempt to resolve this.
0
Replies (0)BL
Beauty L
1 reviews | Active since Jan 2020
18 Oct 2019, 00:01
Poor service
Gssc takes forever to foward documents to GEPF following resignation. I resigned in June and my documents were sent to Gssc from the hospital's HR. Gssc failed to thoroughly complete my documents and instead they were sent to GEPF missing some information. GEPF sent the documents back to Gssc in august, its being 2 month now and still Gssc didnt send my document back. I have been calling and transfered from 1 preson to another, sometimes even no answer whn calling. Until now I have no answers on what is happening, why were my documents not returned to GEPF
Helpful (0)
|Replies (0)BL
Beauty L
1 reviews | Active since Jan 2020
18 Oct 2019, 00:01
Poor service
Gssc takes forever to foward documents to GEPF following resignation. I resigned in June and my documents were sent to Gssc from the hospital's HR. Gssc failed to thoroughly complete my documents and instead they were sent to GEPF missing some information. GEPF sent the documents back to Gssc in august, its being 2 month now and still Gssc didnt send my document back. I have been calling and transfered from 1 preson to another, sometimes even no answer whn calling. Until now I have no answers on what is happening, why were my documents not returned to GEPF
0
Replies (0)CM
mN
mphikeleli N
1 reviews | Active since Jan 2020
7 Sept 2015, 05:50
incompetent service
I use to work for government hosp. , I resigned in april. I was told by my employer it wil take less than 8weeks to get my pension fund, til today I havnt been paid . I got hold of gssc managers email, iv sent her several emails in july .she reassured me that my forms wer on the pipeline, they wer stil bin audited. That ws in july til today nothing is done. Im very dissapointed
Helpful (0)
|Replies (0)mN
mphikeleli N
1 reviews | Active since Jan 2020
7 Sept 2015, 05:50
incompetent service
I use to work for government hosp. , I resigned in april. I was told by my employer it wil take less than 8weeks to get my pension fund, til today I havnt been paid . I got hold of gssc managers email, iv sent her several emails in july .she reassured me that my forms wer on the pipeline, they wer stil bin audited. That ws in july til today nothing is done. Im very dissapointed
0
Replies (0)PC
Paul C
1 reviews | Active since Jan 2020
13 Aug 2015, 15:46
Delays in processing pension withdrawal
I have been trying to withdraw my pension fund from the GEPF for the last six months now with no sign of success. I am no longer employed in state and I believe that my pension is being held with out valid reason. I have jumped through all the hoops put in front of me and have been patient thus far but now my patience is at an end. The latest reason for my process being rejected (on the 30 July by Duduzile Ncobo as I was told by Maria) is two-fold<br> <br> 1. Choice form older than 6 months. (The date on this choice form was 13/02/2015 --- that would make today 6 month. How then could it have been rejected on 30 July for being older than 6 months. Even more suspect is how this form can even be TOO OLD in the first place)<br> <br> 2. Z1525 form not stamped - on the form in question there is no indication that a stamp is required --- only after much investigation could someone tell me that my financial advisor is supposed to stamp this form as well.<br> <br> Lastly there is zero service. My financial advisor on my behalf is blocked overtime he seeks information and clarification and is told that tell will not deal with him and that I must contact them. When I do they brush me aside rudely.
Helpful (0)
|Replies (0)PC
Paul C
1 reviews | Active since Jan 2020
13 Aug 2015, 15:46
Delays in processing pension withdrawal
I have been trying to withdraw my pension fund from the GEPF for the last six months now with no sign of success. I am no longer employed in state and I believe that my pension is being held with out valid reason. I have jumped through all the hoops put in front of me and have been patient thus far but now my patience is at an end. The latest reason for my process being rejected (on the 30 July by Duduzile Ncobo as I was told by Maria) is two-fold<br> <br> 1. Choice form older than 6 months. (The date on this choice form was 13/02/2015 --- that would make today 6 month. How then could it have been rejected on 30 July for being older than 6 months. Even more suspect is how this form can even be TOO OLD in the first place)<br> <br> 2. Z1525 form not stamped - on the form in question there is no indication that a stamp is required --- only after much investigation could someone tell me that my financial advisor is supposed to stamp this form as well.<br> <br> Lastly there is zero service. My financial advisor on my behalf is blocked overtime he seeks information and clarification and is told that tell will not deal with him and that I must contact them. When I do they brush me aside rudely.
0
Replies (0)