Gems (Government Employees Medical Scheme)
1.3|2,787 reviews
LM
Louanne M
1 reviews | Active since Member
22 May 2026, 12:34
***********
They dont even deserve a star!
Deducted double installement after a mistake they made!!! Claims ARE STILL NOT PAID OUT. *********** nobody does their job ,just excuses!
Helpful (0)
Replies (2)0
Replies (2)Gems (Government Employees Medical Scheme)'s replyOfficial
22 May 2026, 13:21Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on 0800 00 4367 (members Toll-free number) & 0860 436 777 (providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: 0800 44 4367 (available 24 hours)
If you wish to submit a compliment, please email us on at compliments@gems.gov.za.
We look forward to receiving your positive feedback.
Regards, GEMS
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on 0800 00 4367 (members Toll-free number) & 0860 436 777 (providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: 0800 44 4367 (available 24 hours)
If you wish to submit a compliment, please email us on at compliments@gems.gov.za.
We look forward to receiving your positive feedback.
Regards, GEMS
Best regards,
Gems (Government Employees Medical Scheme)'s reply22 May 2026, 13:21
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on 0800 00 4367 (members Toll-free number) & 0860 436 777 (providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: 0800 44 4367 (available 24 hours)
If you wish to submit a compliment, please email us on at compliments@gems.gov.za.
We look forward to receiving your positive feedback.
Regards, GEMS
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on 0800 00 4367 (members Toll-free number) & 0860 436 777 (providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: 0800 44 4367 (available 24 hours)
If you wish to submit a compliment, please email us on at compliments@gems.gov.za.
We look forward to receiving your positive feedback.
Regards, GEMS
Best regards,
Gems (Government Employees Medical Scheme)'s replyOfficial
22 May 2026, 13:22Good day
Thank you for reaching out, kindly provide us with the details of the claim you are referring to in order to assist.
Regards,
GEMS
Thank you for reaching out, kindly provide us with the details of the claim you are referring to in order to assist.
Regards,
GEMS
Best regards,
Gems (Government Employees Medical Scheme)'s reply22 May 2026, 13:22
Official
Good day
Thank you for reaching out, kindly provide us with the details of the claim you are referring to in order to assist.
Regards,
GEMS
Thank you for reaching out, kindly provide us with the details of the claim you are referring to in order to assist.
Regards,
GEMS
Best regards,