Gems (Government Employees Medical Scheme)'s replyOfficial
28 May 2026, 08:11Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on 0800 00 4367 (members Toll-free number) & 0860 436 777 (providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: 0800 44 4367 (available 24 hours)
If you wish to submit a compliment, please email us on at compliments@gems.gov.za.
We look forward to receiving your positive feedback.
Regards, GEMS
Best regards,