General Risk Sa
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I paid 35k to get warranty cover 6 months back now I have a mechanical breakdown they say no it’s not mechanical break it’s wear and tear and they don’t cover that don’t take cover with these people you will regret.
1 reviews | Active since Jan 2020
I paid 35k to get warranty cover 6 months back now I have a mechanical breakdown they say no it’s not mechanical break it’s wear and tear and they don’t cover that don’t take cover with these people you will regret.
1 reviews | Active since Jan 2020
If i could i would give them a minus ,this people are just a ***** very quick to sign us up. But when it comes to claims they will give you a run around .They cant explain simple questions, not only that they want to pay you not even half of the quote .like why take out a service cover to only later top it up? a lady by Esmeralda Coetzee made me very angry today. please should stay away from these ****mers
1 reviews | Active since Jan 2020
If i could i would give them a minus ,this people are just a ***** very quick to sign us up. But when it comes to claims they will give you a run around .They cant explain simple questions, not only that they want to pay you not even half of the quote .like why take out a service cover to only later top it up? a lady by Esmeralda Coetzee made me very angry today. please should stay away from these ****mers
1 reviews | Active since Jan 2020
Yoh... please kingprice do better. Your car warranty is not helping at all yoh GRSA are bad service provider
1 reviews | Active since Jan 2020
Yoh... please kingprice do better. Your car warranty is not helping at all yoh GRSA are bad service provider
1 reviews | Active since Jan 2020
I am so happy with the service I got from Micheal Cordier, I claimed for 2 tyres and 1 was paid fully and the other was paid 60% but I didn't have money for the shortfall but he was kind enough to let me wait until I had money to pay for the other Tyre. He was very patient with. Thank you so much Micheal Cordier!!
1 reviews | Active since Jan 2020
I am so happy with the service I got from Micheal Cordier, I claimed for 2 tyres and 1 was paid fully and the other was paid 60% but I didn't have money for the shortfall but he was kind enough to let me wait until I had money to pay for the other Tyre. He was very patient with. Thank you so much Micheal Cordier!!
1 reviews | Active since Jan 2020
Do not take any warranty with them they will refuse to pay something that is fully covered under warranty I wish I knew their service was this horrible before I paid for the warranty I am at a point now of taking them to the ombudsman as too many people have let them go free of all their wrong doings.
1 reviews | Active since Jan 2020
Do not take any warranty with them they will refuse to pay something that is fully covered under warranty I wish I knew their service was this horrible before I paid for the warranty I am at a point now of taking them to the ombudsman as too many people have let them go free of all their wrong doings.
1 reviews | Active since Jan 2020
Do not bother taking this warranty they will make you strip down your car , wanting failure report promise to pay then ditch you just like that without paying Branden is the absolute worst very rude
1 reviews | Active since Jan 2020
Do not bother taking this warranty they will make you strip down your car , wanting failure report promise to pay then ditch you just like that without paying Branden is the absolute worst very rude
1 reviews | Active since Jan 2020
I have lodged a claim with King price for bubble on my tyre only for them to refer me to General Risk Administrators SA (Proprietary) Limited "GRSA" who apparently are administrating their claims. On Monday the 31 of July 2023 i was advised that my claim was received and i should request tyremart for a formal quotation on the tyre sought giving me the impression that the claim was successful, after they received the QOUTE for R4 800 which i was covered for R5 000 i was told that they decided to repudiate the claim without giving a repudiation letter despite my request and follow-up with King Price and GRSA for such a repudiation which gives the impression that the price of the tyre is the reason for the repudiation as they could have repudiated without the qoutation it doesnt make sense for one to request a qoute for something which is denied or repudiation which shows the bad faith dealing of both King Price and GRSA. I have requested King Price for the repudiation letter but nothing is forthcoming despite calling them for more than 2 hours using my airtime, if was not dropped in the middle of the telecommunication i was put on hold for more than 10 minutes, now i am told to enquire with GRSA who is not my insurer as they have taken the stance to repudiate the claim without giving just reason and also referring me to a policy which i had never been privy to and still no copy is being provided of the said policy
1 reviews | Active since Jan 2020
I have lodged a claim with King price for bubble on my tyre only for them to refer me to General Risk Administrators SA (Proprietary) Limited "GRSA" who apparently are administrating their claims. On Monday the 31 of July 2023 i was advised that my claim was received and i should request tyremart for a formal quotation on the tyre sought giving me the impression that the claim was successful, after they received the QOUTE for R4 800 which i was covered for R5 000 i was told that they decided to repudiate the claim without giving a repudiation letter despite my request and follow-up with King Price and GRSA for such a repudiation which gives the impression that the price of the tyre is the reason for the repudiation as they could have repudiated without the qoutation it doesnt make sense for one to request a qoute for something which is denied or repudiation which shows the bad faith dealing of both King Price and GRSA. I have requested King Price for the repudiation letter but nothing is forthcoming despite calling them for more than 2 hours using my airtime, if was not dropped in the middle of the telecommunication i was put on hold for more than 10 minutes, now i am told to enquire with GRSA who is not my insurer as they have taken the stance to repudiate the claim without giving just reason and also referring me to a policy which i had never been privy to and still no copy is being provided of the said policy
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