I NEVER RECEIVED MY GENERATOR FROM GENWORKS I LOST R29 000

I purchased a Generator on line from this company being GENWORKS at www.genworks.co.za. I paid R29 000 by EFT and they acknowledged they received my money. I never ever received my Generator as promised to deliver. They never returned any of my e mails or my telephone calls and never heard from them again. My R29 000 is gone