GC
Giant Cape Gate, Brackenfell
Unclaimed Business
GC
Giant Cape Gate, Brackenfell
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Pam M
1 reviews | Active since Jan 2020
17 Jul 2024, 15:43
Lamb Meat is hard and chewy
I bought half lamb yesterday and I cooked some today 17/07/024, I phoned Giant Hyper immediately and I was put through to the butchery manager he told me that only way he can help me he send it back to the Abattoir they will check to see if it is lamb or not and he said they must reimburse, and I complained this is not lamb God knows what meat is this, I cooked it for 3 hours it's hard and chewy the colour of my curry doesn't seem right. The butcher by the name of George that helped me when I went and bought this meat he **** I asked him several times he said I guarantee you this is lamb, so with this Giant Hyper they don't accept returns even if the customer is not happy. I am a pensioner and to rob someone is not right. Things are so expensive and we as customers support their business by yet we are treated so bad.
Helpful (0)
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Pam M
1 reviews | Active since Jan 2020
17 Jul 2024, 15:43
Lamb Meat is hard and chewy
I bought half lamb yesterday and I cooked some today 17/07/024, I phoned Giant Hyper immediately and I was put through to the butchery manager he told me that only way he can help me he send it back to the Abattoir they will check to see if it is lamb or not and he said they must reimburse, and I complained this is not lamb God knows what meat is this, I cooked it for 3 hours it's hard and chewy the colour of my curry doesn't seem right. The butcher by the name of George that helped me when I went and bought this meat he **** I asked him several times he said I guarantee you this is lamb, so with this Giant Hyper they don't accept returns even if the customer is not happy. I am a pensioner and to rob someone is not right. Things are so expensive and we as customers support their business by yet we are treated so bad.
0
Replies (0)TW
TH
Teresa H
1 reviews | Active since Jan 2020
31 Mar 2020, 18:23
Thankyou Giant
Im so pleased that the management have taken Corona virus seriously. More so than other shops. They have only allowed a certain number of shoppers thru at a time. Using hand sanitiser as you enter, and makin sure the queue maintains proper distance. Thankyou for making it safe to shop here
Helpful (0)
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Teresa H
1 reviews | Active since Jan 2020
31 Mar 2020, 18:23
Thankyou Giant
Im so pleased that the management have taken Corona virus seriously. More so than other shops. They have only allowed a certain number of shoppers thru at a time. Using hand sanitiser as you enter, and makin sure the queue maintains proper distance. Thankyou for making it safe to shop here
0
Replies (0)LB
Lezanne-Mari Bianchina
1 reviews | Active since Jan 2020
27 Sept 2019, 14:51
Rotten groceries and being treated like a criminal and very slow exiting exeperience
It's been more then a year that I've been shopping at Giant. If it is not for my husband insisting we shop at Giant I wont. I am really starting to hate shopping at Giant. Most of the time they charge the same as other retails unless their stuff is already rotten. And then when you get to the till the packers dont know how to pack or count. They habe to count all the items and then when you get to the door you get treated like a criminal even after they see you walking from the till. I honestly dont care to shop there ever again.
Helpful (0)
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Lezanne-Mari Bianchina
1 reviews | Active since Jan 2020
27 Sept 2019, 14:51
Rotten groceries and being treated like a criminal and very slow exiting exeperience
It's been more then a year that I've been shopping at Giant. If it is not for my husband insisting we shop at Giant I wont. I am really starting to hate shopping at Giant. Most of the time they charge the same as other retails unless their stuff is already rotten. And then when you get to the till the packers dont know how to pack or count. They habe to count all the items and then when you get to the door you get treated like a criminal even after they see you walking from the till. I honestly dont care to shop there ever again.
0
Replies (0)