GE
Gido Electric Fencing
Unclaimed Business
GE
Gido Electric Fencing
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#5Ranked In Home Services
0 NPSUnlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGR
Gugulethu R
1 reviews | Active since Jan 2020
16 Oct 2023, 18:56
Poor service
Avoid this company if you can. After payment and installation, they are non existent. No COC issued, whenever you contact them, no one is able to assist.
Helpful (0)
|Replies (0)GR
Gugulethu R
1 reviews | Active since Jan 2020
16 Oct 2023, 18:56
Poor service
Avoid this company if you can. After payment and installation, they are non existent. No COC issued, whenever you contact them, no one is able to assist.
0
Replies (0)DP
Dean P
1 reviews | Active since Jan 2020
18 Apr 2023, 07:34
Bad service and no care
Absolute worst company to use, bad after sales service and seem to only care about getting your money out of you... Douglas Deerens is the rudest and most abrupt person you can ever come across in your life and shouldn't even be dealing with people.
Helpful (0)
|Replies (0)DP
Dean P
1 reviews | Active since Jan 2020
18 Apr 2023, 07:34
Bad service and no care
Absolute worst company to use, bad after sales service and seem to only care about getting your money out of you... Douglas Deerens is the rudest and most abrupt person you can ever come across in your life and shouldn't even be dealing with people.
0
Replies (0)SJ
Sunet J
1 reviews | Active since Jan 2020
24 Dec 2021, 09:30
Unhelpful
I paid Gido Group to supply me with a CoC. After the visit from their representative (who is extremely professional) I was informed that I have to physically collect the CoC from their office in Risana (70 km and more than an hour's drive from my home). Their documentation states that they complete the documentation at their office and then it is distributed (which in my understanding meant that it will be sent/delivered). I've sent emails and phoned, but the ladies I speak to refuse to supply me with the contact details of more senior managers to try and find a solution. Company policies should be stated clearly and discussed with clients to prevent such misunderstandings.
Helpful (0)
|Replies (0)SJ
Sunet J
1 reviews | Active since Jan 2020
24 Dec 2021, 09:30
Unhelpful
I paid Gido Group to supply me with a CoC. After the visit from their representative (who is extremely professional) I was informed that I have to physically collect the CoC from their office in Risana (70 km and more than an hour's drive from my home). Their documentation states that they complete the documentation at their office and then it is distributed (which in my understanding meant that it will be sent/delivered). I've sent emails and phoned, but the ladies I speak to refuse to supply me with the contact details of more senior managers to try and find a solution. Company policies should be stated clearly and discussed with clients to prevent such misunderstandings.
0
Replies (0)RS
Rohan S
1 reviews | Active since Jan 2020
17 Dec 2021, 09:04
No spark in service
This company is one of the most unprofessional I have ever had the displeasure of dealing with. Been struggling for more than a month to obtain a COC for my electric fencing. They end up damaging my electrical infrastructure, and have all the excuses in the world not to remedy their mistakes. They charge an arm and a leg for their services, yet they are unwilling to provide the services they charge for... Avoid this company at all cost!
Helpful (0)
|Replies (0)RS
Rohan S
1 reviews | Active since Jan 2020
17 Dec 2021, 09:04
No spark in service
This company is one of the most unprofessional I have ever had the displeasure of dealing with. Been struggling for more than a month to obtain a COC for my electric fencing. They end up damaging my electrical infrastructure, and have all the excuses in the world not to remedy their mistakes. They charge an arm and a leg for their services, yet they are unwilling to provide the services they charge for... Avoid this company at all cost!
0
Replies (0)SG
Simon G
1 reviews | Active since Jan 2020
6 Oct 2021, 06:33
Breath of fresh air!
Superb service from the word go! From being adamant that I was not prepared to install a complete new system, Douglas left having sold me a complete new system (very much because he was able to justify and explain why, and answer my 20k questions that came with it). There were some dependencies involved (erection of a new wall and extension of an existing wall), and Daphne consistently made contact to ensure that all was running according to plan. Things unfortunately didn’t go according to plan, and Daphne managed to push our fence installation out slightly (keeping in mind the 2 week lead time and them being extremely organised in this sense – this certainly upset their apple cart – yet they were still very much accommodating and understanding). Even went so far as enquiring on their end, about curing times of cement, and raised the tight timelines (between wall erection and electric fence installation) as a risk! They clearly do go the extra mile! Sam and his team did a sterling job of the installation on the day – and it’s quite obvious they are experienced and very much prepared for what the installation may throw their way (from having a welder, to cement on hand). All in all, the experience truly was a breath of fresh air, especially considering the poor customer service one somewhat becomes accustomed to! Keep up the great service and workmanship guys! I won’t hesitate to recommend (or commend) your services – and you certainly will be my “service provider of choice” going forward!
Helpful (0)
|Replies (0)SG
Simon G
1 reviews | Active since Jan 2020
6 Oct 2021, 06:33
Breath of fresh air!
Superb service from the word go! From being adamant that I was not prepared to install a complete new system, Douglas left having sold me a complete new system (very much because he was able to justify and explain why, and answer my 20k questions that came with it). There were some dependencies involved (erection of a new wall and extension of an existing wall), and Daphne consistently made contact to ensure that all was running according to plan. Things unfortunately didn’t go according to plan, and Daphne managed to push our fence installation out slightly (keeping in mind the 2 week lead time and them being extremely organised in this sense – this certainly upset their apple cart – yet they were still very much accommodating and understanding). Even went so far as enquiring on their end, about curing times of cement, and raised the tight timelines (between wall erection and electric fence installation) as a risk! They clearly do go the extra mile! Sam and his team did a sterling job of the installation on the day – and it’s quite obvious they are experienced and very much prepared for what the installation may throw their way (from having a welder, to cement on hand). All in all, the experience truly was a breath of fresh air, especially considering the poor customer service one somewhat becomes accustomed to! Keep up the great service and workmanship guys! I won’t hesitate to recommend (or commend) your services – and you certainly will be my “service provider of choice” going forward!
0
Replies (0)RS
Ricardo S
1 reviews | Active since Jan 2020
6 Sept 2021, 14:15
Amazing
Excellent service! Douglas "tells it as it is" so no surprises later. Benefits and pitfalls of each one were fully explained. The guys that fitted the fence, they clearly know exactly what they were doing. Thanks Gido, definitely recommended.
Helpful (0)
|Replies (0)RS
Ricardo S
1 reviews | Active since Jan 2020
6 Sept 2021, 14:15
Amazing
Excellent service! Douglas "tells it as it is" so no surprises later. Benefits and pitfalls of each one were fully explained. The guys that fitted the fence, they clearly know exactly what they were doing. Thanks Gido, definitely recommended.
0
Replies (0)SL
Shayne L
1 reviews | Active since Jan 2020
26 Jul 2021, 12:25
Stay away from this company!!!
After sales service from this company is non existent. It would appear that the only thing that matters is your payment and then the excuses start. Load shedding...Staff not available at the office. Emails to them are blatantly disregarded. My last correspondence with Vidette Bothat was on the 8th of June and I have been ignored since. Five months to verify installation and Seven months without a COC.
Helpful (0)
|Replies (0)SL
Shayne L
1 reviews | Active since Jan 2020
26 Jul 2021, 12:25
Stay away from this company!!!
After sales service from this company is non existent. It would appear that the only thing that matters is your payment and then the excuses start. Load shedding...Staff not available at the office. Emails to them are blatantly disregarded. My last correspondence with Vidette Bothat was on the 8th of June and I have been ignored since. Five months to verify installation and Seven months without a COC.
0
Replies (0)