GL
Gift Lady
Unclaimed Business
GL
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
100
Recommended: Very Likely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTP
Thandiwe P
1 reviews | Active since Jan 2020
8 Apr 2025, 06:19
Exceptional Service
I'm very happy with the service. I received my parcel a day before the requested date. I'm very happy. Thank you so much Gift Lady.
Helpful (0)
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Thandiwe P
1 reviews | Active since Jan 2020
8 Apr 2025, 06:19
Exceptional Service
I'm very happy with the service. I received my parcel a day before the requested date. I'm very happy. Thank you so much Gift Lady.
0
Replies (0)KP
Kim P
1 reviews | Active since Jan 2020
21 Dec 2024, 10:16
Poor quality of flowers
Very disheartened by the service recieved from gift lady. I ordered a basket of flowers for my Mum's birthday as I reside in a different city and could not be there on this auspicious day. Delivery was delayed after I emailed them they stated that the driver was at the residence but no one came out to accept the delivery, this is untrue. Delivered flowers are in no way similar to the advertised image on their website. Basket appears to be larger that the actual flowers. Totally different basket and arrangement was sent. Website depicts and mentions pink and purple lilies and chrysanthemums however these are not present in the bouquet. This is false advertising!. My Mum sent me a photo of the boutique the next day, I was humiliated to have sent her those embarrassing flowers as they are all brown and wiltered although the flowers were kept away from direct sunlight and ice cubes were used to preserve the flowers. I emailed the gift lady to inform them of my dissatisfaction as the ordered bouquet was expensive, I was told that the florist had no stock of lilies and chrysanthemums, bear in mind that the order was placed 5 days in advance and these flowers are currently in season. Company refuses to acknowledge the poor customer service rendered.
Helpful (0)
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Kim P
1 reviews | Active since Jan 2020
21 Dec 2024, 10:16
Poor quality of flowers
Very disheartened by the service recieved from gift lady. I ordered a basket of flowers for my Mum's birthday as I reside in a different city and could not be there on this auspicious day. Delivery was delayed after I emailed them they stated that the driver was at the residence but no one came out to accept the delivery, this is untrue. Delivered flowers are in no way similar to the advertised image on their website. Basket appears to be larger that the actual flowers. Totally different basket and arrangement was sent. Website depicts and mentions pink and purple lilies and chrysanthemums however these are not present in the bouquet. This is false advertising!. My Mum sent me a photo of the boutique the next day, I was humiliated to have sent her those embarrassing flowers as they are all brown and wiltered although the flowers were kept away from direct sunlight and ice cubes were used to preserve the flowers. I emailed the gift lady to inform them of my dissatisfaction as the ordered bouquet was expensive, I was told that the florist had no stock of lilies and chrysanthemums, bear in mind that the order was placed 5 days in advance and these flowers are currently in season. Company refuses to acknowledge the poor customer service rendered.
0
Replies (0)LM
Lize M
1 reviews | Active since Jan 2020
9 Sept 2024, 10:52
Making Gifting easy
I cannot sing their praises enough - I have used Gift Lady's services for several orders now, and they have never let me down. Always efficient, professional, and just spot on with delivering gifts to my loved ones. Thank you for your excellent service and kindness!
Helpful (0)
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Lize M
1 reviews | Active since Jan 2020
9 Sept 2024, 10:52
Making Gifting easy
I cannot sing their praises enough - I have used Gift Lady's services for several orders now, and they have never let me down. Always efficient, professional, and just spot on with delivering gifts to my loved ones. Thank you for your excellent service and kindness!
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Danielle Darné-Harvey
1 reviews | Active since Jan 2020
21 May 2024, 07:37
Outstanding service
What service! 5* in all respects - THANK YOU! I am super thrilled with being able to order from the UK for delivery in South Africa to my sister for her birthday. Your website is user friendly and easy to use with a fantastic range to select from. Any future client will not be disappointed.
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Danielle Darné-Harvey
1 reviews | Active since Jan 2020
21 May 2024, 07:37
Outstanding service
What service! 5* in all respects - THANK YOU! I am super thrilled with being able to order from the UK for delivery in South Africa to my sister for her birthday. Your website is user friendly and easy to use with a fantastic range to select from. Any future client will not be disappointed.
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Replies (0)MH
Megan H
1 reviews | Active since Jan 2020
11 May 2024, 13:40
Super service
I had contacted Lisa directly on 2 different occasions to make up some custom boxes for me. She was super responsive, friendly and patient with me, and really went the extra mile. They offer speedy delivery, have a huge range of items to choose from & their gift boxes are beautifully presented. Would definitely recommend the Gift Lady & use them again!
Helpful (0)
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Megan H
1 reviews | Active since Jan 2020
11 May 2024, 13:40
Super service
I had contacted Lisa directly on 2 different occasions to make up some custom boxes for me. She was super responsive, friendly and patient with me, and really went the extra mile. They offer speedy delivery, have a huge range of items to choose from & their gift boxes are beautifully presented. Would definitely recommend the Gift Lady & use them again!
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Replies (0)LS
Lisa S
1 reviews | Active since Jan 2020
29 Jan 2024, 10:58
Giftlady are the best!
I just wanted to say a huge thank you to you all for exemplary service as always!! My grandmother was so thrilled with her hamper and the gorgeous flowers, it really made her day. I’m so glad to have found a company that delivers what it promises, and always on time and with a smile! It’s especially reassuring doing the order from so far away (London UK) knowing that we’re in such good hands with our order
Helpful (0)
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Lisa S
1 reviews | Active since Jan 2020
29 Jan 2024, 10:58
Giftlady are the best!
I just wanted to say a huge thank you to you all for exemplary service as always!! My grandmother was so thrilled with her hamper and the gorgeous flowers, it really made her day. I’m so glad to have found a company that delivers what it promises, and always on time and with a smile! It’s especially reassuring doing the order from so far away (London UK) knowing that we’re in such good hands with our order
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Replies (0)NR
TV
Taryn V
1 reviews | Active since Jan 2020
13 Jul 2023, 14:18
1000% Recommended!
I cannot recommend Gift Lady highly enough! I have been ordering from them for a few years, and every recipient has raved about the quality of the contents and presentation. I just ordered a hamper for my sister, and one item was out of stock so they replaced it with not just one, but TWO items to make up the shortfall! In a world where it is becoming more frequent where companies let you down, Gift Lady stands head and shoulders above the rest and I have no hesitation in recommending them. The ability to create your own custom hamper, plus the option to add a custom gift wrapper, and a gift message, really adds a personal touch to their hampers. I am one very happy customer. Thank you Gift Lady 😍
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Taryn V
1 reviews | Active since Jan 2020
13 Jul 2023, 14:18
1000% Recommended!
I cannot recommend Gift Lady highly enough! I have been ordering from them for a few years, and every recipient has raved about the quality of the contents and presentation. I just ordered a hamper for my sister, and one item was out of stock so they replaced it with not just one, but TWO items to make up the shortfall! In a world where it is becoming more frequent where companies let you down, Gift Lady stands head and shoulders above the rest and I have no hesitation in recommending them. The ability to create your own custom hamper, plus the option to add a custom gift wrapper, and a gift message, really adds a personal touch to their hampers. I am one very happy customer. Thank you Gift Lady 😍
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