Possible ****

I work for a non profit organization. We ordered branded water bottles to the value of R11k from gifts to clear for our annual main fund raising event of the year in Sept 2024. The day before the event, I was informed that their supplier has been broken in to and they wont be able to deliver. I immediately sent as per their request a cancellation letter with bank details for a refund. Since then there has been no refund and limited communication. Their telephone lines go straight to voicemail and I am very scared that this is a **** company. Beware!!!!!!!