GA
G&j Autobody
Unclaimed Business
GA
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAC
Ane C
1 reviews | Active since Jan 2020
13 Mar 2024, 18:41
Worst Autobody in town!
My car has been sitting with this Autobody for 8 weeks.My car originally went in for a dent o. The rear left and due to this my boot did not open. 4 weeks ago at around 13:00pm I phoned them to check on the progress. They informed me that a warehouse was broken into and therefor they dont have the needed parts to fix it. 2 hours later they phone me and tell me I urgently need to make my way to the shop. When i get there i get told that my car was ready and fixed all of a sudden and as they were washing it in the washbay it set alight. They then proceeded to show me where the fire started and it was a wire from the fusebox right down to the boot that they needed to fix. When asking if the boot now works seeing as my car was ready to take home, they said well, sometimes it works and sometimes it doesn't. Because of their "quick fix" i have been without a car for 8 weeks and it is worse off than when i took it to them. On top of this they aren't even trying to fix any of the problems and my car is just standing there.
Helpful (0)
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Ane C
1 reviews | Active since Jan 2020
13 Mar 2024, 18:41
Worst Autobody in town!
My car has been sitting with this Autobody for 8 weeks.My car originally went in for a dent o. The rear left and due to this my boot did not open. 4 weeks ago at around 13:00pm I phoned them to check on the progress. They informed me that a warehouse was broken into and therefor they dont have the needed parts to fix it. 2 hours later they phone me and tell me I urgently need to make my way to the shop. When i get there i get told that my car was ready and fixed all of a sudden and as they were washing it in the washbay it set alight. They then proceeded to show me where the fire started and it was a wire from the fusebox right down to the boot that they needed to fix. When asking if the boot now works seeing as my car was ready to take home, they said well, sometimes it works and sometimes it doesn't. Because of their "quick fix" i have been without a car for 8 weeks and it is worse off than when i took it to them. On top of this they aren't even trying to fix any of the problems and my car is just standing there.
0
Replies (0)NZ
Nhlanhla Z
1 reviews | Active since Jan 2020
2 Mar 2024, 17:53
Bad Client Experience
I got into a car accident on the 29th of November 2023. My insurance allocated G&J to fix my car, but it’s been 3months and my car is still not fixed. On a weekly basis they tell me there’s a part outstanding, they fail to give me a turnaround on when my car will be ready. They give false information and they are very good ****s! I’m very disappointed in this Autobody and the service I continue to receive I wouldn’t recommend
Helpful (0)
|Replies (0)NZ
Nhlanhla Z
1 reviews | Active since Jan 2020
2 Mar 2024, 17:53
Bad Client Experience
I got into a car accident on the 29th of November 2023. My insurance allocated G&J to fix my car, but it’s been 3months and my car is still not fixed. On a weekly basis they tell me there’s a part outstanding, they fail to give me a turnaround on when my car will be ready. They give false information and they are very good ****s! I’m very disappointed in this Autobody and the service I continue to receive I wouldn’t recommend
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Replies (0)SN
Sibongile N
1 reviews | Active since Jan 2020
17 Nov 2022, 08:08
Worst experience, horrible customer care
Unprofessional and rude. No customer care whatsoever I am not happy at all. They need to learn to speak to clients well. L
Helpful (0)
|Replies (0)SN
Sibongile N
1 reviews | Active since Jan 2020
17 Nov 2022, 08:08
Worst experience, horrible customer care
Unprofessional and rude. No customer care whatsoever I am not happy at all. They need to learn to speak to clients well. L
0
Replies (0)MVDM
Michelle Van Der Merwe
1 reviews | Active since Jan 2020
19 Aug 2021, 06:53
G&J Autobody Witbank NEVER use them!
This company tried to have my car written off over a radiotor. They are NOT professional at all, their services suck and due to them I have been without a car for 5 weeks because they refused to release my car to a Autobody shop that actually wants to fix my car. Your company is horrible. Never use these people.
Helpful (0)
|Replies (0)MVDM
Michelle Van Der Merwe
1 reviews | Active since Jan 2020
19 Aug 2021, 06:53
G&J Autobody Witbank NEVER use them!
This company tried to have my car written off over a radiotor. They are NOT professional at all, their services suck and due to them I have been without a car for 5 weeks because they refused to release my car to a Autobody shop that actually wants to fix my car. Your company is horrible. Never use these people.
0
Replies (0)DV
Denise V
1 reviews | Active since Jan 2020
5 Nov 2020, 14:12
Pathetic service and rude employees
I have, unfortunately, had contact twice this year with this awful business. The first time I had contact with them was when I was in a small fender bender and my back bumper was damaged. My insurance, Discovery Insure, sent me to G&J Autobody to have it repaired. I waited more than a month for the parts on my vehicle to arrive. Eventually, my car was booked in and repairs commenced. They took 10 working days to replace a bumper. When I received my car back, My front bumper and my rear bumper's color didn't match and my reverse sensors were not placed like they were. I contacted G&J regarding this and one of their employees, Theo, was very rude to me and told me I can go do research and that bumpers never exactly match the car because bumpers are plastic and cars are metal. Little did he listen, or give me chance to say that I am unhappy that the back bumper doesn't color match the front bumper. I was contacted by Charl who promised to look into it for me, but the cellphone number he gave me wasn't answered nor was I phoned back. My problem was not solved. The second time I had a run in with G&J Autobody was recently. My car had hail damage from a recent storm. My car was taken to G&J Autobody where it remained for 15 working days. After 10 working days I contacted them as they said it would only take 10 working days. I received no updates from them. I was informed when I phoned them that there had to be extra work done on the vehicle and that they had to wait for more parts. I was unhappy and asked why I was not informed. I was told that these situations are handled by the insurance and that IT HAD NOTHING TO DO WITH ME. I am unhappy about this, because at the end of the day it is MY property and the Access to Information Act 2/2000 grants me access to all information pertaining to me. The extra time they took without communicating with me meant that my Car rental expired and that I was left without transport for a few days. Eventually though, after fights, my car was ready. I asked my husband to go pick up my car as I was working. Upon seeing the vehicle, he noticed quite a few dents left by the hail that wasn't fixed. The strips on the roof of my car were also damaged but was not replaced. They fixed this and my husband brought my car home. After I inspected it, I noticed three more dents that have not been fixed. I contacted them to repair it and their answer is that I should bring my car in so they can take a look at it. I have a job, I work from 7:00-20:00. I do not have time to take my car in. I feel that it is their mistake and they should organize a driver to pick up the car and finish the jobs they have already been paid for. Their secretary/receptionist keeps saying she will get back to me regarding this and hasn't. Stay away from this business.
Helpful (0)
|Replies (0)DV
Denise V
1 reviews | Active since Jan 2020
5 Nov 2020, 14:12
Pathetic service and rude employees
I have, unfortunately, had contact twice this year with this awful business. The first time I had contact with them was when I was in a small fender bender and my back bumper was damaged. My insurance, Discovery Insure, sent me to G&J Autobody to have it repaired. I waited more than a month for the parts on my vehicle to arrive. Eventually, my car was booked in and repairs commenced. They took 10 working days to replace a bumper. When I received my car back, My front bumper and my rear bumper's color didn't match and my reverse sensors were not placed like they were. I contacted G&J regarding this and one of their employees, Theo, was very rude to me and told me I can go do research and that bumpers never exactly match the car because bumpers are plastic and cars are metal. Little did he listen, or give me chance to say that I am unhappy that the back bumper doesn't color match the front bumper. I was contacted by Charl who promised to look into it for me, but the cellphone number he gave me wasn't answered nor was I phoned back. My problem was not solved. The second time I had a run in with G&J Autobody was recently. My car had hail damage from a recent storm. My car was taken to G&J Autobody where it remained for 15 working days. After 10 working days I contacted them as they said it would only take 10 working days. I received no updates from them. I was informed when I phoned them that there had to be extra work done on the vehicle and that they had to wait for more parts. I was unhappy and asked why I was not informed. I was told that these situations are handled by the insurance and that IT HAD NOTHING TO DO WITH ME. I am unhappy about this, because at the end of the day it is MY property and the Access to Information Act 2/2000 grants me access to all information pertaining to me. The extra time they took without communicating with me meant that my Car rental expired and that I was left without transport for a few days. Eventually though, after fights, my car was ready. I asked my husband to go pick up my car as I was working. Upon seeing the vehicle, he noticed quite a few dents left by the hail that wasn't fixed. The strips on the roof of my car were also damaged but was not replaced. They fixed this and my husband brought my car home. After I inspected it, I noticed three more dents that have not been fixed. I contacted them to repair it and their answer is that I should bring my car in so they can take a look at it. I have a job, I work from 7:00-20:00. I do not have time to take my car in. I feel that it is their mistake and they should organize a driver to pick up the car and finish the jobs they have already been paid for. Their secretary/receptionist keeps saying she will get back to me regarding this and hasn't. Stay away from this business.
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Replies (0)GK
Glen K
1 reviews | Active since Jan 2020
13 Jul 2020, 13:34
G&J Autobody Poor workmanship
My car was in for replacement of an engine which took more than 3 months to complete. After this completion i asked for new registration certificates since the car will have new engine. To date they are ducking me and the claim consultant from discovery is not even answering me. Something is very not okay here
Helpful (0)
|Replies (0)GK
Glen K
1 reviews | Active since Jan 2020
13 Jul 2020, 13:34
G&J Autobody Poor workmanship
My car was in for replacement of an engine which took more than 3 months to complete. After this completion i asked for new registration certificates since the car will have new engine. To date they are ducking me and the claim consultant from discovery is not even answering me. Something is very not okay here
0
Replies (0)WB
Wayne B
1 reviews | Active since Jan 2020
10 Oct 2019, 13:14
Need assistance in cliaming provident and also ccma
Anyways I would really like someone to help me with claiming my provident fund from this compony and then also need to know who can help me with ccma as I don't have money to travel and really need someone handling this for me last compony I worked for owes me alot of money and really would like to claim that as well a my previous company I worked for where I need to claim mibco provident
Helpful (0)
|Replies (0)WB
Wayne B
1 reviews | Active since Jan 2020
10 Oct 2019, 13:14
Need assistance in cliaming provident and also ccma
Anyways I would really like someone to help me with claiming my provident fund from this compony and then also need to know who can help me with ccma as I don't have money to travel and really need someone handling this for me last compony I worked for owes me alot of money and really would like to claim that as well a my previous company I worked for where I need to claim mibco provident
0
Replies (0)TL
Thulane L
1 reviews | Active since Jan 2020
24 Nov 2015, 07:07
LATE COMPLETION OF LITTLE REPAIRS DONE ON MY CAR
I WAS INSTRUCTED TO SENT MY CAR FOR INSPECTION ON 23 OCTOBER 2015 AND ON THE 29 OCTOBER 2015, THEY CALLED ME TO PAY HALF OF MY ACCESS FEE OF WHICH I DID PAY THE FULL AMOUNT OF THE ACCESS AS PER MY INSURANCE . ON THE 9 OF NOVEMBER 2015 I WAS CALLED TO SEND MY CAR FOR REPAIRS AS I WAS TOLD THAT THE SPARE PARTS HAD ARRIVED . FROM THERE ON WARDS, THERE IS NO FEED BACK , I HAVE TO KEEP ON CALLING THEM EVERY NOW AND THEN TO CHECK OF WHICH THEY PROMISE TO GET FEEDBACK FROM THE WORKSHOP AND COMEBACK TO ME, OF WHICH THEY NEVER DID. YESTERDAY I CALLED AND WAS PROMISED MY CAR WAS AT THE PAINTING SECTION, I MAY HAVE MY CAR BEFORE END OF THIS WEEK. THIS MORNING I CALLED AGAIN I GOT A DIFFERENT STORY AND THIS TIME I AM TOLD MY CAR MAY BE READY NEXT WEEK. PLEASE HELP I NEED TO SPEAK TO THE WORKSHOP MANAGER AND LET HIM EXPLAIN WHAT IS HAPPENING WITH MY CAR . AS NOW ITS UP TO 3 WEEKS AND I WAS TOLD IT WILL BE READY IN ONE UP TO 3 WEEKS . THANK YOU
Helpful (0)
|Replies (0)TL
Thulane L
1 reviews | Active since Jan 2020
24 Nov 2015, 07:07
LATE COMPLETION OF LITTLE REPAIRS DONE ON MY CAR
I WAS INSTRUCTED TO SENT MY CAR FOR INSPECTION ON 23 OCTOBER 2015 AND ON THE 29 OCTOBER 2015, THEY CALLED ME TO PAY HALF OF MY ACCESS FEE OF WHICH I DID PAY THE FULL AMOUNT OF THE ACCESS AS PER MY INSURANCE . ON THE 9 OF NOVEMBER 2015 I WAS CALLED TO SEND MY CAR FOR REPAIRS AS I WAS TOLD THAT THE SPARE PARTS HAD ARRIVED . FROM THERE ON WARDS, THERE IS NO FEED BACK , I HAVE TO KEEP ON CALLING THEM EVERY NOW AND THEN TO CHECK OF WHICH THEY PROMISE TO GET FEEDBACK FROM THE WORKSHOP AND COMEBACK TO ME, OF WHICH THEY NEVER DID. YESTERDAY I CALLED AND WAS PROMISED MY CAR WAS AT THE PAINTING SECTION, I MAY HAVE MY CAR BEFORE END OF THIS WEEK. THIS MORNING I CALLED AGAIN I GOT A DIFFERENT STORY AND THIS TIME I AM TOLD MY CAR MAY BE READY NEXT WEEK. PLEASE HELP I NEED TO SPEAK TO THE WORKSHOP MANAGER AND LET HIM EXPLAIN WHAT IS HAPPENING WITH MY CAR . AS NOW ITS UP TO 3 WEEKS AND I WAS TOLD IT WILL BE READY IN ONE UP TO 3 WEEKS . THANK YOU
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Replies (0)