GP
Global Parts Online
Claimed Business
GP
Global Parts Online
Claimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Global Parts Online
Global Parts Online has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Global Parts Online across 89 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAH
LR
Liezel R
1 reviews | Active since Jan 2020
22 Aug 2025, 08:37
ABSOLUTELY PATHETIC SERVICE
I placed an order online for Audi front discs on the Monday the 18th Aug, 2 days went by no word from them, when phoning it takes forever to get through to someone, I eventually spoke to Robin, who told me Tracy is working on the order - but then only to hear your order payment is not even pickup yet and that it will be done and the order will go through for delivery, now Friday already nothing's happened still no word from Robin nor Tracy. I needed these parts urgently now a weeks waisted i couldn't work in this car due to bad service.
Helpful (0)
|Replies (0)LR
Liezel R
1 reviews | Active since Jan 2020
22 Aug 2025, 08:37
ABSOLUTELY PATHETIC SERVICE
I placed an order online for Audi front discs on the Monday the 18th Aug, 2 days went by no word from them, when phoning it takes forever to get through to someone, I eventually spoke to Robin, who told me Tracy is working on the order - but then only to hear your order payment is not even pickup yet and that it will be done and the order will go through for delivery, now Friday already nothing's happened still no word from Robin nor Tracy. I needed these parts urgently now a weeks waisted i couldn't work in this car due to bad service.
0
Replies (0)AR
Adil R
1 reviews | Active since Jan 2020
20 Feb 2025, 11:02
****mers
I ordered parts from them and paid for the insurance to I C Transport logistic been waiting for 2weeks now for delivery which never happend we tried calling but to no avail. Please people be wary of global auto parts and this logistics company they are ****mers.
Helpful (0)
|Replies (0)AR
Adil R
1 reviews | Active since Jan 2020
20 Feb 2025, 11:02
****mers
I ordered parts from them and paid for the insurance to I C Transport logistic been waiting for 2weeks now for delivery which never happend we tried calling but to no avail. Please people be wary of global auto parts and this logistics company they are ****mers.
0
Replies (0)KR
Kamogelo R
1 reviews | Active since Jan 2020
21 Sept 2023, 08:34
DO NOT WASTE YOUR MONEY ON A ****!!!
DO NOT SPEND MONEY ON GPO!!!!! I ordered a very simple, inexpensive part that need nothing special. They were very active and responsive until they got my money. Ever since, my calls are being ignored and there's always an excuse. Erika, Tilli and 2 or 3 other people that I've spoken to that always have a lame excuse. They delivered HALF and incorrect part, for the wrong vehicle and of the wrong side of the vehicle. This tells me it was not a simple human error but rather an intentional ****. Before the part was delivered a week later that promised, the excuses were loadshedding and a system that's offline to send me a delivery note. Since the part was delivered, it's one excuse after another and now my calls are being ignored. I call witha different number and it get's answered and new excuses begin. The number of the supposed owner, 081 206 4888 does not even work. DO NOT WASTE YOUR TIME AND MONEY.
Helpful (0)
|Replies (0)KR
Kamogelo R
1 reviews | Active since Jan 2020
21 Sept 2023, 08:34
DO NOT WASTE YOUR MONEY ON A ****!!!
DO NOT SPEND MONEY ON GPO!!!!! I ordered a very simple, inexpensive part that need nothing special. They were very active and responsive until they got my money. Ever since, my calls are being ignored and there's always an excuse. Erika, Tilli and 2 or 3 other people that I've spoken to that always have a lame excuse. They delivered HALF and incorrect part, for the wrong vehicle and of the wrong side of the vehicle. This tells me it was not a simple human error but rather an intentional ****. Before the part was delivered a week later that promised, the excuses were loadshedding and a system that's offline to send me a delivery note. Since the part was delivered, it's one excuse after another and now my calls are being ignored. I call witha different number and it get's answered and new excuses begin. The number of the supposed owner, 081 206 4888 does not even work. DO NOT WASTE YOUR TIME AND MONEY.
0
Replies (0)MF
Marc F
1 reviews | Active since Jan 2020
7 Jun 2023, 17:46
Shysters
Friendly service right off the bat, with people falling over you trying to source the right part and trying to make you feel like you are their top priority. That's where the niceness ends. I ordered a driver side door lock for my Opel Corsa C and was quite happy when they told me that they had found one. They then sent a picture of the part at its best possible angle and everything. Received the part a few days later and at first appearance it seemed to be ok—a little dirty—but ok. Tested it with a multimeter, a bench supply and in the car and (you guessed it) it was completely dead. Sent a message back asking what can be done about this and why are items not tested before being shelved or sent out. The response I got was that they have too many parts to test each one individually (which makes monetary sense) however there are many other reputable s****yards who actually do make the effort to test their parts to make sure that they are fit for resale. Be it as it may, they offered to send another one which was confirmed to be the correct part several times. Received the item and was in disbelief. The second one they sent is for a completely different door and doesn't even have the same part number that I specified. Furthermore the part is so badly damaged and bent that the locking mechanism doesn't even budge. I sent another message back stating my displeasure and received a rather defensive (almost threatening) voice note telling me to send both the parts back and they might refund me. I refuse to send the parts back because, A: The parts are junk and can't even be sold for s**** metal, and B: I don't want someone else to receive the same broken **** that I did, all while these people profit off their customers' frustration. The ones I got have probably been in circulation for a while. So I'm now R400 down (luckily only R400, others have been taken for much more) and still without a working lock. Buyer beware—deal with this shady business at your own risk.
Helpful (0)
|Replies (0)MF
Marc F
1 reviews | Active since Jan 2020
7 Jun 2023, 17:46
Shysters
Friendly service right off the bat, with people falling over you trying to source the right part and trying to make you feel like you are their top priority. That's where the niceness ends. I ordered a driver side door lock for my Opel Corsa C and was quite happy when they told me that they had found one. They then sent a picture of the part at its best possible angle and everything. Received the part a few days later and at first appearance it seemed to be ok—a little dirty—but ok. Tested it with a multimeter, a bench supply and in the car and (you guessed it) it was completely dead. Sent a message back asking what can be done about this and why are items not tested before being shelved or sent out. The response I got was that they have too many parts to test each one individually (which makes monetary sense) however there are many other reputable s****yards who actually do make the effort to test their parts to make sure that they are fit for resale. Be it as it may, they offered to send another one which was confirmed to be the correct part several times. Received the item and was in disbelief. The second one they sent is for a completely different door and doesn't even have the same part number that I specified. Furthermore the part is so badly damaged and bent that the locking mechanism doesn't even budge. I sent another message back stating my displeasure and received a rather defensive (almost threatening) voice note telling me to send both the parts back and they might refund me. I refuse to send the parts back because, A: The parts are junk and can't even be sold for s**** metal, and B: I don't want someone else to receive the same broken **** that I did, all while these people profit off their customers' frustration. The ones I got have probably been in circulation for a while. So I'm now R400 down (luckily only R400, others have been taken for much more) and still without a working lock. Buyer beware—deal with this shady business at your own risk.
0
Replies (0)EP
Enrico P
1 reviews | Active since Jan 2020
23 May 2023, 06:54
Deposit not refunded
Global Parts Online/GPO Crew are chancers. I enquired about a side-view mirror for my vehicle. I was given a price upfront, and was then told to pay a 50% deposit, which I duly did, on the promise that they would either find the part within 14 days, or they would give me a refund. They found a part and sent me images. The part looked damaged, so I refused it, and was told they would find a replacement. I was then also told the part was an “original”, but they would not supply it with any kind of warranty. I then rather purchased a brand-new after-market part, with a warranty, from another supplier. Despite numerous communications on email and WhatsApp (I have screenshots), with promises to ‘investigate’ for 5 months, I still have not received my refund. GPO Crew and Global Parts Online are the same people. A Google search found reviews of many other people who have had exactly the same experience, so mine is not an isolated case.
Helpful (0)
|Replies (0)EP
Enrico P
1 reviews | Active since Jan 2020
23 May 2023, 06:54
Deposit not refunded
Global Parts Online/GPO Crew are chancers. I enquired about a side-view mirror for my vehicle. I was given a price upfront, and was then told to pay a 50% deposit, which I duly did, on the promise that they would either find the part within 14 days, or they would give me a refund. They found a part and sent me images. The part looked damaged, so I refused it, and was told they would find a replacement. I was then also told the part was an “original”, but they would not supply it with any kind of warranty. I then rather purchased a brand-new after-market part, with a warranty, from another supplier. Despite numerous communications on email and WhatsApp (I have screenshots), with promises to ‘investigate’ for 5 months, I still have not received my refund. GPO Crew and Global Parts Online are the same people. A Google search found reviews of many other people who have had exactly the same experience, so mine is not an isolated case.
0
Replies (0)CA
GH
George H
1 reviews | Active since Jan 2020
8 Feb 2023, 00:31
Global Parts Group
5 months down the Line and I am still stuck with a Gearbox that was incorrectly supplied by the company. Schalk still investigating the matter. So many Disappointed Customers . Remember the wheel turns. You guys should Knock over as many People as possible because you Good at it 👌.
Helpful (0)
|Replies (0)GH
George H
1 reviews | Active since Jan 2020
8 Feb 2023, 00:31
Global Parts Group
5 months down the Line and I am still stuck with a Gearbox that was incorrectly supplied by the company. Schalk still investigating the matter. So many Disappointed Customers . Remember the wheel turns. You guys should Knock over as many People as possible because you Good at it 👌.
0
Replies (0)