GLP1 2-U / Bad Bad service

Very bad experience. I ordered on 8 January 2026. Up to date I have not receive anything. After two week I begged them for a reply I don't want to loose my money on which they rep**** they are waiting for stock. Then they add a whatsapp status apologizing for the delay. After that they confirm they don't have stock of the GLP I have ordered. I paid in extra for a product they had in stock after they have confirmed. It has been 2 weeks now. Still no confirmation that my package has been sent. They dont reply on my whatsapp. I dont know what to do anymore. R2500 down the drain.