Failed blinds Installation and Zero Follow-Up

I used Go Green Installation for blind cleaning and installation. While the blind cleaning itself was done well, and the owner, Richard Aphane, came across as pleasant and affable, the experience deteriorated once the installation issues became apparent.

One blind was buckled, and another was made from very low-quality material. That second blind eventually fell off the wall and broke into pieces, raising serious concerns about both the quality of the materials and the standard of workmanship.

What makes this especially disappointing is that Richard Aphane’s WhatsApp motto is “Do it right the first time.” Unfortunately, it was not done right the first time, and not even the second time.

When I contacted him to have the issues resolved, he repeatedly postponed appointments, failed to follow up, and eventually stopped responding to my messages altogether. There was no accountability, no consistency, and no effort to fix the problems.

If you want to grow a business, taking responsibility and correcting mistakes is essential. Due to the poor-quality materials, failed installation, and complete lack of follow-up, I would not recommend Go Green Installation to anyone.