Golden Dragon Transport's replyOfficial
09 Oct 2023, 07:48Good day all please be aware of this company do not trust them to attend to your equipment, their company name is called bkv transport solutions, they are based in Capetown these guys are hill Billy's sounds like they are as high as a kite when you speak to them on the phone,the guys name is Brandon and possibly his girlfriend Kathleen who later got involved in our conflict with brandon,long story short our vehicle had a breakdown towards the afternoon we contacted this company to assist us they advised they where going to go out which they failed to do so, we then made contact towards the afternoon with Brandon asking them what was going on, they then advised they will go to the vehicle at 9am to 10 am the next day and they never arrived never answered the calls! Eventually we get hold of them around 12am and the guy Brandon tells us that his on another breakdown and doesn't know what time he will come to the vehicle could possibly be the next day again...
If you are a customer or a transporter put yourself in our position and ask yourself will it be exceptable for someone to treat you with such unprofessionalism knowing that you are stuck on the side of the road waiting for them to arrive giving your client feedback to say the mechanics are on route truck will be sorted shortly only to inform your client that the truck now must be towed off the road because the mechanic never arrived.
Beware of such criminals, their intentions are not to help you but Try to cripple a companies reputation as well as your business practices, don't settle for the rest work with the best we strive to excellence because we are the best Golden Dragon express! Trust me when we say we don't truck around :-)
Best regards,