TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought some night cream that had passed their sell by date at a big store. They would not take it back without a slip. I contacted Good stuff. They immediately offered to send me a replacement. Not only did they send me a replacement but they sent me a hand cream and a body cream. Well done Good stuff that is what I call service. I put the right email address but it would not accept it. hello@goodstuffco.co.za
1 reviews | Active since Jan 2020
I bought some night cream that had passed their sell by date at a big store. They would not take it back without a slip. I contacted Good stuff. They immediately offered to send me a replacement. Not only did they send me a replacement but they sent me a hand cream and a body cream. Well done Good stuff that is what I call service. I put the right email address but it would not accept it. hello@goodstuffco.co.za
1 reviews | Active since Jan 2020
Sent an email to them, asking if there was a problem with one of their body creams, as I had not been able to find any locally. They replied immediately and said that they would send a jar for me to use until it was back in the shops. I received a parcel about 10 days later, with the cream and several other products they produce, all free for my use - even their own sanitiser - which I didn't know they made. Just want to say thank you for your very prompt and generous response. The products are also now back in the chemist.
1 reviews | Active since Jan 2020
Sent an email to them, asking if there was a problem with one of their body creams, as I had not been able to find any locally. They replied immediately and said that they would send a jar for me to use until it was back in the shops. I received a parcel about 10 days later, with the cream and several other products they produce, all free for my use - even their own sanitiser - which I didn't know they made. Just want to say thank you for your very prompt and generous response. The products are also now back in the chemist.
1 reviews | Active since Jan 2020
This is such a lovely and affordable brand. Have tried the hand wash and antiperspirant spray and must say definitely happy with the products. #SupportLocal
1 reviews | Active since Jan 2020
This is such a lovely and affordable brand. Have tried the hand wash and antiperspirant spray and must say definitely happy with the products. #SupportLocal
1 reviews | Active since Jan 2020
Like always I bought my monthly toiletries including my Good Stuff and Co body lotion at Dis-Chem, however, this time there was a bit of a defect with the body lotion - Guessing it wasn't the lotions formula instead it was the supplier of the packaging in which the lotion was packaged. I let the company know of this defect and they responded almost immediately, apologising for the defect. Not a day later Good Stuff and Co sent me a Sorry package (for lack of a better description of it) filled with hand wash, shampoo, conditioner, my favourite body lotion and a day cream. I have always loved the product, the formula is perfect for my body and face and even though this oopsy did happen I wouldn't have stopped using the products. Really, A+ for Good Stuff and Co customer services really impressed, including the fact that the product is actually legitimately a good product.
1 reviews | Active since Jan 2020
Like always I bought my monthly toiletries including my Good Stuff and Co body lotion at Dis-Chem, however, this time there was a bit of a defect with the body lotion - Guessing it wasn't the lotions formula instead it was the supplier of the packaging in which the lotion was packaged. I let the company know of this defect and they responded almost immediately, apologising for the defect. Not a day later Good Stuff and Co sent me a Sorry package (for lack of a better description of it) filled with hand wash, shampoo, conditioner, my favourite body lotion and a day cream. I have always loved the product, the formula is perfect for my body and face and even though this oopsy did happen I wouldn't have stopped using the products. Really, A+ for Good Stuff and Co customer services really impressed, including the fact that the product is actually legitimately a good product.
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