Goodhope Tyres
Unclaimed Business
|3.9|24 Reviews (last 12 months)|This business does not respond to reviews
Goodhope Tyres
Unclaimed Business
|3.9
24 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Goodhope Tyres receives polarised feedback from its customer base. Satisfied customers consistently mention friendly and professional staff interactions, competitive pricing, and tyres that feel reliable and durable on the road. However, a recurring theme among dissatisfied customers centres on disputes over workmanship, particularly wheel alignments, suspected fitment of incorrect tyre sizes, and faulty products such as batteries and prematurely bursting tyres. Complaints also highlight a perceived lack of accountability, dismissive responses to follow-ups, and concerns around upfront pricing transparency at certain branches.
Performance(last 12 months):
Trustindex Rating
4.9TrustIndex
4.9
Review Distribution
3.9|24 Reviews
Jul '25 - Jun '26
Recent reviews (24)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceB
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Mahavishnu
1 reviews | Active since Jan 2020
4 May 2026, 13:33
I personally was not...
I personally was not involved but my friends spoke highly.
Helpful (0)
|Replies (0)M
Mahavishnu
1 reviews | Active since Jan 2020
4 May 2026, 13:33
I personally was not...
I personally was not involved but my friends spoke highly.
0
Replies (0)P
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Veronica
1 reviews | Active since Jan 2020
12 Mar 2026, 11:41
Always working with Blanch
Always working with Blanch. Friendly and always assisting wherever she can. Making it a pleasure to speak to her. Thanks for all the help and your friendliness. It's definitely making a huge difference.
Helpful (0)
|Replies (0)V
Veronica
1 reviews | Active since Jan 2020
12 Mar 2026, 11:41
Always working with Blanch
Always working with Blanch. Friendly and always assisting wherever she can. Making it a pleasure to speak to her. Thanks for all the help and your friendliness. It's definitely making a huge difference.
0
Replies (0)D
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William A
1 reviews | Active since Jan 2020
26 Feb 2026, 16:20
********* & Unprofessional
Dear Se**** @ Good Hope Tyres Brackenfell - 7 Brass Street Thank you for your exemplary customer service and professionalism It was really notable, your engagement our call prior to me visiting your branch and then to the “check” being done on my vehicle I must add your transparency with me as a consumer and potential client is top notch, where you had the opportunity at two points to inform me of the price for “checking” You can not go around as an established company operating or handling consumers the way you did with me today Knowing the cost of living in today’s day and age, you should be ashamed of the manner in which business was conducted by yourself within your business You can simply not go ahead rendering a service or selling a product and not inform your client of the cost or price That is simply unprofessional To clear any misconception, this is NOT about having to pay It is your lack of upfront communication!
Helpful (0)
|Replies (0)WA
William A
1 reviews | Active since Jan 2020
26 Feb 2026, 16:20
********* & Unprofessional
Dear Se**** @ Good Hope Tyres Brackenfell - 7 Brass Street Thank you for your exemplary customer service and professionalism It was really notable, your engagement our call prior to me visiting your branch and then to the “check” being done on my vehicle I must add your transparency with me as a consumer and potential client is top notch, where you had the opportunity at two points to inform me of the price for “checking” You can not go around as an established company operating or handling consumers the way you did with me today Knowing the cost of living in today’s day and age, you should be ashamed of the manner in which business was conducted by yourself within your business You can simply not go ahead rendering a service or selling a product and not inform your client of the cost or price That is simply unprofessional To clear any misconception, this is NOT about having to pay It is your lack of upfront communication!
0
Replies (0)