GT
Goodhope Tyres
Unclaimed Business
GT
Goodhope Tyres
Unclaimed Business
26 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Goodhope Tyres receives praise for reliable, long-lasting tyres and competitive pricing, with several customers highlighting product durability and professional staff. However, a significant number of negative reviews cite serious concerns including faulty wheel alignments, damaged ABS sensors during tyre fitting, incorrect tyre sizes being installed, and defective products with refused refunds. A recurring theme among dissatisfied customers is poor accountability, lack of upfront pricing communication, and dismissive responses when issues are raised across multiple branches.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-20
Recommended: Unlikely
Review Distribution
3.5|26 Reviews
May '25 - Apr '26
5(56.5%)
4(8.7%)
3(0%)
2(0%)
1(34.8%)
5(56.5%)
4(8.7%)
3(0%)
2(0%)
1(34.8%)
Frequently Asked Questions About Goodhope Tyres
Based on recent customer reviews, Goodhope Tyres receives praise for reliable, long-lasting tyres and competitive pricing, with several customers highlighting product durability and professional staff. However, a significant number of negative reviews cite serious concerns including faulty wheel alignments, damaged ABS sensors during tyre fitting, incorrect tyre sizes being installed, and defective products with refused refunds. A recurring theme among dissatisfied customers is poor accountability, lack of upfront pricing communication, and dismissive responses when issues are raised across multiple branches.
Goodhope Tyres has a TrustIndex of 0 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. Hellopeter has tracked Goodhope Tyres across 149 total reviews. How is the TrustIndex calculated? →
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceV
Veronica
1 reviews | Active since Jan 2020
12 Mar 2026, 11:41
Always working with Blanch
Always working with Blanch. Friendly and always assisting wherever she can. Making it a pleasure to speak to her. Thanks for all the help and your friendliness. It's definitely making a huge difference.
Helpful (0)
|Replies (0)V
Veronica
1 reviews | Active since Jan 2020
12 Mar 2026, 11:41
Always working with Blanch
Always working with Blanch. Friendly and always assisting wherever she can. Making it a pleasure to speak to her. Thanks for all the help and your friendliness. It's definitely making a huge difference.
0
Replies (0)D
WA
William A
1 reviews | Active since Jan 2020
26 Feb 2026, 16:20
********* & Unprofessional
Dear Se**** @ Good Hope Tyres Brackenfell - 7 Brass Street Thank you for your exemplary customer service and professionalism It was really notable, your engagement our call prior to me visiting your branch and then to the “check” being done on my vehicle I must add your transparency with me as a consumer and potential client is top notch, where you had the opportunity at two points to inform me of the price for “checking” You can not go around as an established company operating or handling consumers the way you did with me today Knowing the cost of living in today’s day and age, you should be ashamed of the manner in which business was conducted by yourself within your business You can simply not go ahead rendering a service or selling a product and not inform your client of the cost or price That is simply unprofessional To clear any misconception, this is NOT about having to pay It is your lack of upfront communication!
Helpful (0)
|Replies (0)WA
William A
1 reviews | Active since Jan 2020
26 Feb 2026, 16:20
********* & Unprofessional
Dear Se**** @ Good Hope Tyres Brackenfell - 7 Brass Street Thank you for your exemplary customer service and professionalism It was really notable, your engagement our call prior to me visiting your branch and then to the “check” being done on my vehicle I must add your transparency with me as a consumer and potential client is top notch, where you had the opportunity at two points to inform me of the price for “checking” You can not go around as an established company operating or handling consumers the way you did with me today Knowing the cost of living in today’s day and age, you should be ashamed of the manner in which business was conducted by yourself within your business You can simply not go ahead rendering a service or selling a product and not inform your client of the cost or price That is simply unprofessional To clear any misconception, this is NOT about having to pay It is your lack of upfront communication!
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Replies (0)T
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Gaolatlhwe
1 reviews | Active since Jan 2020
9 Jan 2026, 19:46
I struggle with with...
I struggle with withdrawal starting from 25 December but betway till today they still verify my account
Helpful (0)
|Replies (0)G
Gaolatlhwe
1 reviews | Active since Jan 2020
9 Jan 2026, 19:46
I struggle with with...
I struggle with withdrawal starting from 25 December but betway till today they still verify my account
0
Replies (0)J
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