Gorgeous Furniture
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
100
Recommended: Very Likely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I cant stress enough how satisfied i am with the service these guys delivered to me, i wish i could give 10 stars. i recently had a very bad experience with another furniture company called Homzy, and i was VERY nervous getting the same sort of experience here. I told the Manager my story (Markin), who helped me , and he put me at ease and said they will get a driver here right now as soon as he is done with his last delivery (this was at just before 4pm and they close at 4pm) and they will load my furniture and drive straight to my house to make the delivery right there and then while im following them. I waited for about an hour, with some of the staff, Nomsa and Jin waiting with me, which is now way past their closing time, and the driver came, loaded the furniture, and delivered. The furniture was exactly the same as what i saw in the show room, and it was properly wrapped so no damages would occur. The driver and his helper were very efficient delivering, and this was literally all organized within an hour, same quality as what was in the show room that i saw, and amazing service over all from the lady at the showroom Jin, the manager Markin and the lady who assisted me in the showroom Nomsa, and the drivers. I cannot thank you guys enough. I would highly recommend doing business with Gorgeos Furniture. They are situated in Kyalami.
1 reviews | Active since Jan 2020
I cant stress enough how satisfied i am with the service these guys delivered to me, i wish i could give 10 stars. i recently had a very bad experience with another furniture company called Homzy, and i was VERY nervous getting the same sort of experience here. I told the Manager my story (Markin), who helped me , and he put me at ease and said they will get a driver here right now as soon as he is done with his last delivery (this was at just before 4pm and they close at 4pm) and they will load my furniture and drive straight to my house to make the delivery right there and then while im following them. I waited for about an hour, with some of the staff, Nomsa and Jin waiting with me, which is now way past their closing time, and the driver came, loaded the furniture, and delivered. The furniture was exactly the same as what i saw in the show room, and it was properly wrapped so no damages would occur. The driver and his helper were very efficient delivering, and this was literally all organized within an hour, same quality as what was in the show room that i saw, and amazing service over all from the lady at the showroom Jin, the manager Markin and the lady who assisted me in the showroom Nomsa, and the drivers. I cannot thank you guys enough. I would highly recommend doing business with Gorgeos Furniture. They are situated in Kyalami.
1 reviews | Active since Jan 2020
Absolutely amazing service from Gorgeous Furniture! The quality of their imported couches, dining sets and bar stools is top-notch. The team is professional, friendly, and ensures a smooth buying experience. Highly recommended for anyone looking for stylish and high-quality furniture!
1 reviews | Active since Jan 2020
Absolutely amazing service from Gorgeous Furniture! The quality of their imported couches, dining sets and bar stools is top-notch. The team is professional, friendly, and ensures a smooth buying experience. Highly recommended for anyone looking for stylish and high-quality furniture!
1 reviews | Active since Jan 2020
Bought 2 Melissa Recliner Chair's and there is no padding at all, you sit on a steel pipe and thin wooden bars. The wooden bars broke the first week leaving two holes in each chair. Don't buy from them because they sell **** flimsy furniture
1 reviews | Active since Jan 2020
Bought 2 Melissa Recliner Chair's and there is no padding at all, you sit on a steel pipe and thin wooden bars. The wooden bars broke the first week leaving two holes in each chair. Don't buy from them because they sell **** flimsy furniture
1 reviews | Active since Jan 2020
I paid a deposit and sent a cancelation letter on 28th Dec 2022, 5days later, then they penalized me R1800 of the initial R12000 I paid. I was told that it's bank charges, and j told them it's impossible, then the 2nd time around i was told its t&c on website which i was not Made aware of or explained to me when i paid. Anyways these t and c are in contravention of the consumer act. Highlighted this to them but nothing was done. Sent emails, and sms's and told that they can only respond when finance responds. Today the 28th of Feb 2023 still waiting. Tomorrow I'm lodging a formal complaint with with the consumer council.
1 reviews | Active since Jan 2020
I paid a deposit and sent a cancelation letter on 28th Dec 2022, 5days later, then they penalized me R1800 of the initial R12000 I paid. I was told that it's bank charges, and j told them it's impossible, then the 2nd time around i was told its t&c on website which i was not Made aware of or explained to me when i paid. Anyways these t and c are in contravention of the consumer act. Highlighted this to them but nothing was done. Sent emails, and sms's and told that they can only respond when finance responds. Today the 28th of Feb 2023 still waiting. Tomorrow I'm lodging a formal complaint with with the consumer council.
1 reviews | Active since Jan 2020
Bought two identical flowered grey wingback chairs @ the same time. Chair one looks exactly like the advertisment. I have sent back chair two for a replabement three times already. Chair number two Cushion size was much bigger than nr one. Cushion bottom was sewn with grey and green odd material. Cushion did not have piping as chair one does. Chair wings much smaller and thinner than nr one. Chair seating height 4 cm higher, so my feet cannot reach the floor. Chair back width much smaller than nr one Feet of chair painted with teardrops and *****s stick out and cannot be *****ed in properly. After numerious telephone calls and emails and three chairs sent back with the same problems, it seems they are not able to match two chairs.
1 reviews | Active since Jan 2020
Bought two identical flowered grey wingback chairs @ the same time. Chair one looks exactly like the advertisment. I have sent back chair two for a replabement three times already. Chair number two Cushion size was much bigger than nr one. Cushion bottom was sewn with grey and green odd material. Cushion did not have piping as chair one does. Chair wings much smaller and thinner than nr one. Chair seating height 4 cm higher, so my feet cannot reach the floor. Chair back width much smaller than nr one Feet of chair painted with teardrops and *****s stick out and cannot be *****ed in properly. After numerious telephone calls and emails and three chairs sent back with the same problems, it seems they are not able to match two chairs.
1 reviews | Active since Jan 2020
Today my heart is very sore! Me and my husband saved all of our hard earned money to buy a lounge suite from their store and they promised us a genuine leather lounge couch and gave us plastic! I am so disappointed. Me and my husband won’t have the money to buy a new set now and they refuse to help us. They refused to take back the lounge suite and have treated us badly because they sold us a defected lounge suite. Do not support them !!! Do not make this mistake!!
1 reviews | Active since Jan 2020
Today my heart is very sore! Me and my husband saved all of our hard earned money to buy a lounge suite from their store and they promised us a genuine leather lounge couch and gave us plastic! I am so disappointed. Me and my husband won’t have the money to buy a new set now and they refuse to help us. They refused to take back the lounge suite and have treated us badly because they sold us a defected lounge suite. Do not support them !!! Do not make this mistake!!
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