Poor workmanship, poor planning, poor communication.

I'll start with where it will affects people the most, your pocket. They put us under duress to make the last progress payment of more than what was quoted on, without providing all the deliverables. I'm still waiting for our certificates of conformance, and they just ignore my calls and emails.

We approached them for a kitchen renovation, which included everything from demolition, plumbing, electrical, tiling and kitchen cabinets. From the initial consult and their measurements, they found the floor and ceiling slab to be unlevel. They proposed to install a thin ceiling to make sure everything is level.

As for cabinetry, improper planning resulted in incorrectly sized carcasses, carcasses that needed to be hacked and reworked multiple times. Doors were incorrectly sized and misaligned. Poor workmanship with multiple holes inside cabinets that we just filled with wood filler. Ended up looking like reused secondhand carcasses. Chipped doors and panels, which were again just filled with wood filler. (Pictures attached)

Bridget and Simba were very unprofessional, when issues were pointed out and when they were asked to rectify, we were accused of pointing out "nonsense" issues and trying to delay they last 10% payment. Simba threatened to not leave my house until I pay the last 10% even though I pointed out a mistake on their statement and hadn't received my certificates on conformance. I was injured at the time and feared for my families lives.

The project took significantly longer as they had proposed due to the poor mismanagement of the project.

I'll be uploading a review video soon, to showcase their work.