G-
Government - Surplus Fund Claims
Unclaimed Business
Government & Ombudsman Services|0|0 Reviews (last 12 months)|This business does not respond to reviews
G-
Government - Surplus Fund Claims
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Government & Ombudsman Services
#5NPS Score
0Unlikely
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Elize F
1 reviews | Active since Jan 2020
21 Feb 2020, 14:21
What does the Surplus Fund Claims Office actually achieve????
Good day Hello Peter. I am turming to yet another platform for answers! I am sure most South Africans are aware of the money being 'administered' by what is referred to the Surplus Fund Office of the SA Government (R50billion +) owed to hard working citizens which is held by what is referred to as the Guardians Fund. I submitted my claim over 2yrs ago (February 2020 will be 3yrs!) and have had nothing but the 'run around'. Is there anyone who can shed any light on the Surplus Funds Claims office regarding contact details. I have been unable to find even an email address where a complaint may be lodged regarding the lack of support, feedback etc. I recieved notification that my claim would be settled September 2018! I am still waiting. The reason for the delay was nothing short of rediculous. I turned to a third party for assistance but to no avail as their frustration matched mine! The frustration of dealing with adminstrators etc has been endless. Proof of Bank account has been sent 3x, now they request a 'bank mandate'........ Seriously? No company would ever request a bank mandate prior to settlement/payment of money owed to any individual or company for that matter! Their proof of payment serves as record of payment. I ask this question..... Why are we required to pay tax timeousley failing which have to suffer recieving a hefty fine yet money owed to us by pension and other funds etc choose to plead to name a few ignorance as to due process etc. staff shortages, theft of cables, theft of computors, strikes and oh don't forget loadshedding! And to top it all..... They earn interest on our money e. g. 12% but we recieve a mere 3%??? Had we recieved what is owed and invested our earnings would have certainly been more than 3%!
Helpful (0)
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Elize F
1 reviews | Active since Jan 2020
21 Feb 2020, 14:21
What does the Surplus Fund Claims Office actually achieve????
Good day Hello Peter. I am turming to yet another platform for answers! I am sure most South Africans are aware of the money being 'administered' by what is referred to the Surplus Fund Office of the SA Government (R50billion +) owed to hard working citizens which is held by what is referred to as the Guardians Fund. I submitted my claim over 2yrs ago (February 2020 will be 3yrs!) and have had nothing but the 'run around'. Is there anyone who can shed any light on the Surplus Funds Claims office regarding contact details. I have been unable to find even an email address where a complaint may be lodged regarding the lack of support, feedback etc. I recieved notification that my claim would be settled September 2018! I am still waiting. The reason for the delay was nothing short of rediculous. I turned to a third party for assistance but to no avail as their frustration matched mine! The frustration of dealing with adminstrators etc has been endless. Proof of Bank account has been sent 3x, now they request a 'bank mandate'........ Seriously? No company would ever request a bank mandate prior to settlement/payment of money owed to any individual or company for that matter! Their proof of payment serves as record of payment. I ask this question..... Why are we required to pay tax timeousley failing which have to suffer recieving a hefty fine yet money owed to us by pension and other funds etc choose to plead to name a few ignorance as to due process etc. staff shortages, theft of cables, theft of computors, strikes and oh don't forget loadshedding! And to top it all..... They earn interest on our money e. g. 12% but we recieve a mere 3%??? Had we recieved what is owed and invested our earnings would have certainly been more than 3%!
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