GM
Gp Motors
Unclaimed Business
GM
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Tanya H
1 reviews | Active since Jan 2020
23 May 2019, 11:57
Dishonest, ethically immoral and irresponsible.
I purchased a car from Q cars in August 2018. They got the car from Norbit Motors. The car looked perfect and I really was sold the dream by Mike - a salesperson with no ethical responsibility. All talk and promises but no actions. However, that is where the dream ended. Firstly, the on the road costs were to include the re-licencing of the car - this was never actioned from Qcars side as the excuse was that they didn't have a residential address for me. (Even though I received an email saying that I would be receiving the new licence disk within a few days.) Then the troubles started, one day while driving ALL the warning lights came on. I immediately took it to Audi who inspected the car and said the wiring and the front right wheel sensor was damaged. I asked how it could have been damaged, assuming I had damaged it, however they informed me that this was accident damage from previously. They also informed me that the car had been in a serious accident. The sensor needed replacing and rewiring so I of course contacted insurance. The assessor came to check out the car and informed me that there was multiple issues with the car. The CV joint had a massive tear, most of the bolts were missing and the car was in a very bad state, and unsafe to drive. I then got a call from my broker who had been in contact with the assessor who had informed them off the record that the car is dangerous to drive. When I purchased the car, it was told to me that there was a small bumper bash on the right side. A small bumper bash vs an accident that most probably resulted in it being a write off is very different. I took the car to another dealer as I wanted to get rid of it immediately, my safety being of top concern. The dealer took the car to another Audi in JHB and was informed that the car had NO Airbags as well as numerous other problems. Obviously not disclosed to me as I would never have purchased a car without airbags. I have read numerous reviews on this and all the stories are the same. the clients are not told that the car was a previous writeoff but a "bank repo" car and they have had a panel beater "fix it" before selling it to an unaware and unsuspecting customer. When contacting them, they told me it was disclosed that it was in an accident and it didn't matter if it was a big or small one (despite the paperwork I signed stating it had only a front right accident). Absouley dispicable that they could take advantage of a female customer and then not take responsibility and what is worse is that should I have had an accident in the car, it would have potentially been fatal due to the lack of airbags. Ethically and morally incorrect. I have contacted the consumer protector as well as the motor industry ombudsman however customers need to stay away from this company who are clearly taking advantage of unsuspecting customers. Between Norbit Motors and Qcars they are both in the wrong and I am going to take this further to ensure that no one else falls for this.
Helpful (0)
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Tanya H
1 reviews | Active since Jan 2020
23 May 2019, 11:57
Dishonest, ethically immoral and irresponsible.
I purchased a car from Q cars in August 2018. They got the car from Norbit Motors. The car looked perfect and I really was sold the dream by Mike - a salesperson with no ethical responsibility. All talk and promises but no actions. However, that is where the dream ended. Firstly, the on the road costs were to include the re-licencing of the car - this was never actioned from Qcars side as the excuse was that they didn't have a residential address for me. (Even though I received an email saying that I would be receiving the new licence disk within a few days.) Then the troubles started, one day while driving ALL the warning lights came on. I immediately took it to Audi who inspected the car and said the wiring and the front right wheel sensor was damaged. I asked how it could have been damaged, assuming I had damaged it, however they informed me that this was accident damage from previously. They also informed me that the car had been in a serious accident. The sensor needed replacing and rewiring so I of course contacted insurance. The assessor came to check out the car and informed me that there was multiple issues with the car. The CV joint had a massive tear, most of the bolts were missing and the car was in a very bad state, and unsafe to drive. I then got a call from my broker who had been in contact with the assessor who had informed them off the record that the car is dangerous to drive. When I purchased the car, it was told to me that there was a small bumper bash on the right side. A small bumper bash vs an accident that most probably resulted in it being a write off is very different. I took the car to another dealer as I wanted to get rid of it immediately, my safety being of top concern. The dealer took the car to another Audi in JHB and was informed that the car had NO Airbags as well as numerous other problems. Obviously not disclosed to me as I would never have purchased a car without airbags. I have read numerous reviews on this and all the stories are the same. the clients are not told that the car was a previous writeoff but a "bank repo" car and they have had a panel beater "fix it" before selling it to an unaware and unsuspecting customer. When contacting them, they told me it was disclosed that it was in an accident and it didn't matter if it was a big or small one (despite the paperwork I signed stating it had only a front right accident). Absouley dispicable that they could take advantage of a female customer and then not take responsibility and what is worse is that should I have had an accident in the car, it would have potentially been fatal due to the lack of airbags. Ethically and morally incorrect. I have contacted the consumer protector as well as the motor industry ombudsman however customers need to stay away from this company who are clearly taking advantage of unsuspecting customers. Between Norbit Motors and Qcars they are both in the wrong and I am going to take this further to ensure that no one else falls for this.
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William T
1 reviews | Active since Jan 2020
9 Aug 2017, 16:14
Avoid as much as posssible
<p>They advertise vehicles that they do not even have.</p> <p> </p> <p>All the time you liaise with a Black South Africal lady, when you arrive at their business premises - 110 Anderson Street, CBD -, you land into a den of Nigerians.</p> <p> </p> <p>Please stay away.</p>
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William T
1 reviews | Active since Jan 2020
9 Aug 2017, 16:14
Avoid as much as posssible
<p>They advertise vehicles that they do not even have.</p> <p> </p> <p>All the time you liaise with a Black South Africal lady, when you arrive at their business premises - 110 Anderson Street, CBD -, you land into a den of Nigerians.</p> <p> </p> <p>Please stay away.</p>
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Anne L
1 reviews | Active since Jan 2020
3 Mar 2015, 11:32
UTTER LACK OF SERVICE
4 February 2015 I took my Mini Cooper in to GP Motors in Ferndale where they had to replace the thermostat.<br> <br> I received a quote from GP Motors for the amount of R3614.03 I told them to go ahead.<br> <br> I collected my car 10 February 2015 a guy by the name of Jules helped me. I was then handed the invoice of an amount speaking under correction here (the invoices is in my car that is standing at Mini Cresta)R4 500.00, when I enquired as to why there is a price difference, I was told that the part they got from BMW was slightly more and they put in some anti-freeze in my car. I was not inform that there was a price different. <br> <br> 11 Feb 2015 I took a drive to Bela-Bela. On my return back from Bela-Bela I could hear my fan came on while I was driving, I called GP motors around 14h45 informing them what happened. I was then told by Craig that it should be fine but I need to check it the next day. On Thursday 12 Feb 2015 I left my home in Bedfordview at 04h50am, drove about 3km when the fan kicked in again and stayed on...I called GP Motors saying that I will bring in my car for them to have a look why my fan is still on the whole time. Due to my work industry I only took my car
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Anne L
1 reviews | Active since Jan 2020
3 Mar 2015, 11:32
UTTER LACK OF SERVICE
4 February 2015 I took my Mini Cooper in to GP Motors in Ferndale where they had to replace the thermostat.<br> <br> I received a quote from GP Motors for the amount of R3614.03 I told them to go ahead.<br> <br> I collected my car 10 February 2015 a guy by the name of Jules helped me. I was then handed the invoice of an amount speaking under correction here (the invoices is in my car that is standing at Mini Cresta)R4 500.00, when I enquired as to why there is a price difference, I was told that the part they got from BMW was slightly more and they put in some anti-freeze in my car. I was not inform that there was a price different. <br> <br> 11 Feb 2015 I took a drive to Bela-Bela. On my return back from Bela-Bela I could hear my fan came on while I was driving, I called GP motors around 14h45 informing them what happened. I was then told by Craig that it should be fine but I need to check it the next day. On Thursday 12 Feb 2015 I left my home in Bedfordview at 04h50am, drove about 3km when the fan kicked in again and stayed on...I called GP Motors saying that I will bring in my car for them to have a look why my fan is still on the whole time. Due to my work industry I only took my car
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