I am extremely disappointed with this repairer

I am extremely disappointed with this repairer. My car has been with them for over 3 weeks, yet there has been almost no meaningful progress. Every time I call, I’m told the car is “fixed” and only a mag wheel is outstanding. However, when I inspect the vehicle, it’s a completely different story. The car is still not straightened, not painted, and looks largely untouched apart from a control arm replacement. This is misleading and unacceptable. The constant false updates have caused serious inconvenience and left me with no clear timeline for completion. At this rate, it feels like my car will be stuck there for months. I would not recommend this repairer to anyone due to poor communication, lack of transparency, and delays.