Unethical and dishonest service provider

06 March 2023

Series of events between Shaylin (Client) and Maynard (Service Provider and owner of Green Grass Ever Landscaping– contact details given - 068 069 9958 / 065 983 3536 /or WhatsApp 063 570 3549) email: greengrassever@gmail.com

The price negotiated and agreed upon on Saturday 14 Jan 2023 was R12500 for the RHS of the yard i.e., for pavers, white pebbles and 30mm Astro turf.

On Sunday 15 Jan 2023 the service provider commenced preparation of the yard for pavers, white pebbles and astroturf, as discussed and agreed upon by both the client and service provider. The client made a down payment on FNB geo payment to the service provider for R8000.00 on 15 Jan 2023 to Namhla Masimini.

On Monday 16 Jan 2023, the service provider was unable to source black pavers, hence the client sourced the pavers and the client made payment directly to the outsourced supplier of pavers for R2192.00 which was to be deducted from the quoted amount.

The client then decided to have the font of his yard done with 25mm Astro turf with white stones supplied, so the service provider and the client negotiated and agreed upon R10400.00. The client made a deposit payment via an FNB transfer of R6000.00 on 18 Jan 2023. Payment was made to: GreenGrass Ever, FNB, Business acc No. 63029693397, BC 250655.

On 23 Jan 2023 the service provider stated that he requires another advance of R4000.00 to purchase material and complete the job. On 23 Jan 2023 the client transferred R4000.00 to the service provider.

Endless excuses given for the delay in service by the service provider. After several failed attempts by the client to call and chat to the service provider, on 02 Feb 2023, the client called and spoke to the service provider, who confirmed a meeting after 6pm on 02 Feb 2023 at Bothasig.

Quoted 12500 + 10400 = 22900 Client paid – 8000 + 2192 (pavers) + 6000 + 4000 = R20 192 Balance = R2 708

Conclusion reached after the meeting on 02 Feb 2023 (Day 19) between the service provider and client:

- Service Provider stated that his cost to date was R11950 - The service provider stated he is unable to continue with the project and he will refund the surplus of the cash to the client as his soonest.

- i.e., R8000 + R6000 + R4000 (pavers excluded) = R18000 – R11950 = R6 050.00

To date no money has been received from the service provider. The service provider is not responding.

The matter was reported to the Bothasig Police Station.

An unethical and deceitful service provider.

If you are still reading this review, it means that this matter is unresolved and Maynard has not refunded me to date.