Groundcover Leather Company
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Jun '25 - May '26
Groundcover Leather Company has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Groundcover Leather Company across 8 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have had nothing but great experiences with the products and customer service from Groundcover Leather. Their shoes are amazing and I use their other products as well. They will last you a very long time! You can support them with confidence.
1 reviews | Active since Jan 2020
I have had nothing but great experiences with the products and customer service from Groundcover Leather. Their shoes are amazing and I use their other products as well. They will last you a very long time! You can support them with confidence.
1 reviews | Active since Jan 2020
I had a truly amazing experience with GroundCover. The service is as high as the quality of their goods. I purchased a pair of ladies' sandals, and it was my best purchase by far. Firstly, the online navigation is so convenient. The service is great all the way throughout the entire process. The shipping was so quick. Had my order in less than a week. On arrival with my order, I was amazed with the high quality and great craftsmanship of the goods. And the comfort is just wow! I am truly grateful, and I can't thank GroundCover enough for the amazing shoes. I am in the process of buying a few more pairs of the high end quality. GroundCover is the way to go. ☝🏼👍🏼🫶🏼
1 reviews | Active since Jan 2020
I had a truly amazing experience with GroundCover. The service is as high as the quality of their goods. I purchased a pair of ladies' sandals, and it was my best purchase by far. Firstly, the online navigation is so convenient. The service is great all the way throughout the entire process. The shipping was so quick. Had my order in less than a week. On arrival with my order, I was amazed with the high quality and great craftsmanship of the goods. And the comfort is just wow! I am truly grateful, and I can't thank GroundCover enough for the amazing shoes. I am in the process of buying a few more pairs of the high end quality. GroundCover is the way to go. ☝🏼👍🏼🫶🏼
1 reviews | Active since Jan 2020
I was touring the Natal Midlands and stopped in at the Groundcover Leather Company near Curry’s Post. Bought a delightful pair of sheepskin lined leather boots. I wore them twice back at home in Pretoria but to my dismay found that the sole has parted from boot. I emailed them a photo of the boots and received an immediate apology and said that they would replace the boots with a brand new pair. Within a few days the company arranged to pick up the old pair and I received a brand new pair the next day. Fantastic service. Great customer service and good quality products.
1 reviews | Active since Jan 2020
I was touring the Natal Midlands and stopped in at the Groundcover Leather Company near Curry’s Post. Bought a delightful pair of sheepskin lined leather boots. I wore them twice back at home in Pretoria but to my dismay found that the sole has parted from boot. I emailed them a photo of the boots and received an immediate apology and said that they would replace the boots with a brand new pair. Within a few days the company arranged to pick up the old pair and I received a brand new pair the next day. Fantastic service. Great customer service and good quality products.
1 reviews | Active since Jan 2020
About a week ago, I bought my first product from Groundcover Leather Co., at their Durban, Hillcrest shop at the "Mushroom Farm". After reading several reviews of different boots/manufacturers, I decided to go for Groundcover's "Sabie Boots". The entire experience was great. The boots are lightweight and strong. They are ideal for when I walk in the field, but a winner when I look for something casual to wear with my jeans around the braai. Today I received a phone call from Nozi, the very same kind and professional lady who assisted me in making the right choice when choosing my pair of leather boots. Her courtesy call was to find out if I am still happy with my Sabie Boots, and to remind me that they do re-soles "even 10 years down the line" etc. should I need them in the future... For more than 20 years I've been wearing different leather boots from other manufacturers, but this is the first time a representative has given me a call to follow up...Whow! Well done to Nozi, and Groundcover Leather Co.! So far I love my Sabie Boots, and if I ever in the future want to buy another pair of leather boots/shoes, Groundcover Leather Co. will be my first choice! They simply tick all the boxes: - Brilliant product, good/strong quality and fit perfectly. - Excellent service and aftersales support. - Support their local community (10% of their revenue is invested directly into staff welfare and community development) Thank you Nozi, you won a client for life! Well done!
1 reviews | Active since Jan 2020
About a week ago, I bought my first product from Groundcover Leather Co., at their Durban, Hillcrest shop at the "Mushroom Farm". After reading several reviews of different boots/manufacturers, I decided to go for Groundcover's "Sabie Boots". The entire experience was great. The boots are lightweight and strong. They are ideal for when I walk in the field, but a winner when I look for something casual to wear with my jeans around the braai. Today I received a phone call from Nozi, the very same kind and professional lady who assisted me in making the right choice when choosing my pair of leather boots. Her courtesy call was to find out if I am still happy with my Sabie Boots, and to remind me that they do re-soles "even 10 years down the line" etc. should I need them in the future... For more than 20 years I've been wearing different leather boots from other manufacturers, but this is the first time a representative has given me a call to follow up...Whow! Well done to Nozi, and Groundcover Leather Co.! So far I love my Sabie Boots, and if I ever in the future want to buy another pair of leather boots/shoes, Groundcover Leather Co. will be my first choice! They simply tick all the boxes: - Brilliant product, good/strong quality and fit perfectly. - Excellent service and aftersales support. - Support their local community (10% of their revenue is invested directly into staff welfare and community development) Thank you Nozi, you won a client for life! Well done!
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