Unprofessional & Bad workmanship

Grove & co furniture in Polokwane. I bought a bed for my 5 year old for R4500 from them with free delivery, the manufacture ChristopherGrove delivered the bed just to find it does not fit thru a normal door frame, he returned with the bed to make the necessary adjustments, After 4 months no feedback was supplied and I was still waiting. He never answers his phone when I called him, the other number for his wife Tanja did answer, she always had excuses regards to the finishing of the bed. She advised that they were waiting for transport as they have moved from Polokwane to Mokopane.I arranged my own transporter on my own cost to collect it from Mokopane.I received the bed just to find that no alteration were made and it still does not fit thru the door frame.The beds workmanship is poor and does not look good.I have requested a refund and uplifting of the bed. No feedback was received.