Hadeco
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Alison M
1 reviews | Active since Jan 2020
14 May 2024, 19:54
Bulbs not great
I have nothing negative to say about the company itself - customer service etc. BUT for the last 2 seasons, I have bought bulbs that seem to be sub standard. At least 1/3 of the bulbs do not come up: same position,, same pots, same treatment.
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Alison M
1 reviews | Active since Jan 2020
14 May 2024, 19:54
Bulbs not great
I have nothing negative to say about the company itself - customer service etc. BUT for the last 2 seasons, I have bought bulbs that seem to be sub standard. At least 1/3 of the bulbs do not come up: same position,, same pots, same treatment.
0
Replies (0)LH
MC
Michelle C
1 reviews | Active since Jan 2020
6 Oct 2023, 15:30
Hadeco is tops!
Hadeco has brilliant customer care. Jarred and Shae go out of their way to assist with any and every query you as a customer might have. The service is fast and efficient. Hadeco has high quality products and even higher quality customer care. Thank you Hadeco!!!
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Michelle C
1 reviews | Active since Jan 2020
6 Oct 2023, 15:30
Hadeco is tops!
Hadeco has brilliant customer care. Jarred and Shae go out of their way to assist with any and every query you as a customer might have. The service is fast and efficient. Hadeco has high quality products and even higher quality customer care. Thank you Hadeco!!!
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Replies (0)CT
Cecilia T
1 reviews | Active since Jan 2020
23 Aug 2023, 04:46
Dedication to HADECO SA
Dedication to HADECO SA. I've been in contact/purchasing on-line since 2000, thankfully to Modern Technology. This business means so much to me! They inspire, give freely advice and customer support, not only professional and totally reliable, trustworthy, top quality products with a great team! Hadeco team go out of their way to fulfill requirements, and we not talking R thousands! I do want to name a few employees for their exceptional support and feedback! Jayne Garner - Marketing Co-ordinator; Shae Gossmann; Ashton Murray and Jarred Bell - Marketing Manager!
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Cecilia T
1 reviews | Active since Jan 2020
23 Aug 2023, 04:46
Dedication to HADECO SA
Dedication to HADECO SA. I've been in contact/purchasing on-line since 2000, thankfully to Modern Technology. This business means so much to me! They inspire, give freely advice and customer support, not only professional and totally reliable, trustworthy, top quality products with a great team! Hadeco team go out of their way to fulfill requirements, and we not talking R thousands! I do want to name a few employees for their exceptional support and feedback! Jayne Garner - Marketing Co-ordinator; Shae Gossmann; Ashton Murray and Jarred Bell - Marketing Manager!
0
Replies (0)DB
Daphne B
1 reviews | Active since Jan 2020
18 Aug 2023, 07:38
HADECO BULBS & PEONY PLANTS
I HAVE ORDERED BULBS WITH HADECO, I HAVE ORDERED PLANTS AND SEED NUMEROUS TIMES. BEST QUALITY EVER! THEY HAVE NOT GOTTEN MY ORDER WRONG AND I AM SO HAPPY WHEN I RECEIVE MY ORDER. THANK YOU HADECO FOR YOUR PROFFESSIONAL SERVICE, MY GARDEN LOOKS GREAT!!
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Daphne B
1 reviews | Active since Jan 2020
18 Aug 2023, 07:38
HADECO BULBS & PEONY PLANTS
I HAVE ORDERED BULBS WITH HADECO, I HAVE ORDERED PLANTS AND SEED NUMEROUS TIMES. BEST QUALITY EVER! THEY HAVE NOT GOTTEN MY ORDER WRONG AND I AM SO HAPPY WHEN I RECEIVE MY ORDER. THANK YOU HADECO FOR YOUR PROFFESSIONAL SERVICE, MY GARDEN LOOKS GREAT!!
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Anonymous
1 reviews | Active since Jan 2020
25 May 2021, 10:36
Well done Hadeco
Wow Hadeco! Bravo!!! I purchased bulbs for my elderly mom whom is a garden fanatic, I emailed them regarding a few bulbs short counted in her 3 packets. In no time their customer relations replied and today the couriers delivered an abundance of new bulbs for mom! I am thoroughly impressed, thank you.
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Anonymous
1 reviews | Active since Jan 2020
25 May 2021, 10:36
Well done Hadeco
Wow Hadeco! Bravo!!! I purchased bulbs for my elderly mom whom is a garden fanatic, I emailed them regarding a few bulbs short counted in her 3 packets. In no time their customer relations replied and today the couriers delivered an abundance of new bulbs for mom! I am thoroughly impressed, thank you.
0
Replies (0)RH
RUDOLF H
1 reviews | Active since Jan 2020
3 Oct 2020, 06:43
DO NOT TRUST HADECO - CONSISTENTLY SENDS WRONG FLOWER BULBS
Do not trust Hadeco when ordering flower bulbs as they do not deliver the correct bulbs ordered. First order was dutch iris bulbs - hadeco sent the wrong plants not once but two times! Even though the they know what bulbs to send they still got it wrong the second time. One can oversee a mistake once and give the benefit of the doubt as errors do creep in, however when it happened the second time it clearly shows lack of competence and no pride or customer centricity because a simple order cannot successfully be processed, neither can the correct goods be delivered. The cherry on the cake is that I was so stupid to place more orders with Hadeco and ordered Clivia Gardenii, order was received and I meticulously tagged and labelled each plant with its genus/species and proceeded to plant the bulbs. The "gardenii" plant was pushing out an umbel with a couple of flowers, which I was excited about. However as the flowers are starting to form and opening up it is clearly not Clivia Gardenii bulbs that were sent to me, it is clivia miniata. The flowers do not even remotely resemble any clivia gardenii traits. What I ordered and what is flowering now is 2 totally different clivias, It is tremendously disappointing that yet again (the 3rd time) another order from Hadeco is incorrect. I have also come to learn that several other people are complaining of the exact same problem - receiving incorrect plants from Hadeco, especially amaryllis (only being able to identify and see colours when the blooms starts to open (if it's not the bearded iris plants that incorrect, then it is the clivias and also amaryllis as per other people who's bought amaryllis from you). I'm eagerly awaiting my amaryllis flowers to start opening - however now I actually don't want it anymore as none of the bulbs received from you can actually be trusted as correct bulbs and colors! It is clear that Hadeco cannot be trusted to provide the actual plants being sold. What has happened to Hadeco? You were a company that one could trust (I ordered plants from you as far back as in the 1990's when I was still at school), now all that one is getting is consistently wrong plants, this is never ever acceptable! I'm wasting thousands or rands buying bulbs from you which cannot be trusted to be the correct color or bulbs that was ordered. DO NOT BUY FROM HADECO AS YOU WILL IN ALL LIKELIHOOD RECEIVE THE WRONG COLOR OR TYPE OF BULBS
Helpful (0)
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RUDOLF H
1 reviews | Active since Jan 2020
3 Oct 2020, 06:43
DO NOT TRUST HADECO - CONSISTENTLY SENDS WRONG FLOWER BULBS
Do not trust Hadeco when ordering flower bulbs as they do not deliver the correct bulbs ordered. First order was dutch iris bulbs - hadeco sent the wrong plants not once but two times! Even though the they know what bulbs to send they still got it wrong the second time. One can oversee a mistake once and give the benefit of the doubt as errors do creep in, however when it happened the second time it clearly shows lack of competence and no pride or customer centricity because a simple order cannot successfully be processed, neither can the correct goods be delivered. The cherry on the cake is that I was so stupid to place more orders with Hadeco and ordered Clivia Gardenii, order was received and I meticulously tagged and labelled each plant with its genus/species and proceeded to plant the bulbs. The "gardenii" plant was pushing out an umbel with a couple of flowers, which I was excited about. However as the flowers are starting to form and opening up it is clearly not Clivia Gardenii bulbs that were sent to me, it is clivia miniata. The flowers do not even remotely resemble any clivia gardenii traits. What I ordered and what is flowering now is 2 totally different clivias, It is tremendously disappointing that yet again (the 3rd time) another order from Hadeco is incorrect. I have also come to learn that several other people are complaining of the exact same problem - receiving incorrect plants from Hadeco, especially amaryllis (only being able to identify and see colours when the blooms starts to open (if it's not the bearded iris plants that incorrect, then it is the clivias and also amaryllis as per other people who's bought amaryllis from you). I'm eagerly awaiting my amaryllis flowers to start opening - however now I actually don't want it anymore as none of the bulbs received from you can actually be trusted as correct bulbs and colors! It is clear that Hadeco cannot be trusted to provide the actual plants being sold. What has happened to Hadeco? You were a company that one could trust (I ordered plants from you as far back as in the 1990's when I was still at school), now all that one is getting is consistently wrong plants, this is never ever acceptable! I'm wasting thousands or rands buying bulbs from you which cannot be trusted to be the correct color or bulbs that was ordered. DO NOT BUY FROM HADECO AS YOU WILL IN ALL LIKELIHOOD RECEIVE THE WRONG COLOR OR TYPE OF BULBS
0
Replies (0)AL
Andre L
1 reviews | Active since Jan 2020
1 Jul 2020, 10:02
Five star service in the midst of and in spite of the pandemic.
I grew up with Asparagus. I wanted to plant them in my garden and finally found some plants on a 6 month waiting list at Hadeco. I ordered and the 6 months was up during lock-down. I expected them to default like most companies, but to my surprise I got a note that they will be so ending them off by courier. Unfortunately the courier lost my parcel and all my plants died. I wrote to both courier and Hadeco. The courier never replied, but to my amazement a parcel with the replacement plants arrived this morning! Without a murmur, they replaces the scarce and expensive plants immediately! I must recommend them as a company with exceptional customer service! PLEASE CC jayne@hadeco.co.za ;
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Andre L
1 reviews | Active since Jan 2020
1 Jul 2020, 10:02
Five star service in the midst of and in spite of the pandemic.
I grew up with Asparagus. I wanted to plant them in my garden and finally found some plants on a 6 month waiting list at Hadeco. I ordered and the 6 months was up during lock-down. I expected them to default like most companies, but to my surprise I got a note that they will be so ending them off by courier. Unfortunately the courier lost my parcel and all my plants died. I wrote to both courier and Hadeco. The courier never replied, but to my amazement a parcel with the replacement plants arrived this morning! Without a murmur, they replaces the scarce and expensive plants immediately! I must recommend them as a company with exceptional customer service! PLEASE CC jayne@hadeco.co.za ;
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