HANDY GARMENTS UNETHICAL BUSINESS CONDUCT

We were treated with impunity to degrading our reputation to our customers. We ordered flame and acid overalls which were inferior in quality and numerous sizing and colour mismatches. It's been over a month now that we have been requesting some form of REPRIEVE on the messed up order. The company head office was alerted about this matter but we were told that since we embroidered the jackets there is nothing they can do but for us to buy extra overalls. We have clarified their misformed interpretation of the matter. The matter is threefold. 1. We requested waist sizes but they decided, without informing us, that the sizes we ordered were jacket sizes. Therefore the waist sizes are all small since the jacket is bigger than the waist. 2. Besides the misinterpreted sizes, the jackets and trousers sizes do not match, 3. The material texture and colours for the jackets and trousers are not the same.

They have blatantly refused to accept their fault and insist on the fact that jackets are embroidered and cannot be rectified based on the three points highlighted.

This company does not have ethics to treat customers and would like to inform other customers about them.