Transport company let down

I saw them on facebook, contacted the number and booked almost a month in advance for two seperate upload off furniture and boxes provided them with the correct info and on the day of the move they told me they are unable to help me move and that they will come back to me, i have waited with no positive reply, I have paid only 60% of the invoice as that was the deposite to secure the dates of moving.

Management never got back to us said they will refund but it is a process well so far no refund and they have not come to the party by holding up to rendering a service and they dropped me on the day of both moves.....so beware of these people it seems they are a **** they atr quick to take deposit money, and without any warning just tell you they cannot help you on the day of the move, i am so dissapointed be warned not to use them.