TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Harbour House has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Harbour House across 20 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was at the Kalk Bay restaurant with 3 of my friends. I had made this booking on the 30th of June, then emailed to ask for a table with a view. I later called to confirm if this request had been received, and I was told a note had been made and all was in order. Unfortunately, upon arrival, we were taken straight to the small, 'back' part of the restaurant and seated next to the wall - no views and not flattering. I then had to complain to the hostess, who moved us to the nicer part of the restaurant, which had several free tables. Whatever criteria she used to seat us there was unfair, and hopefully she does better in the future. Even though the waiter, Zaza, provided great service, that initial first impression was not great at all.
1 reviews | Active since Jan 2020
I was at the Kalk Bay restaurant with 3 of my friends. I had made this booking on the 30th of June, then emailed to ask for a table with a view. I later called to confirm if this request had been received, and I was told a note had been made and all was in order. Unfortunately, upon arrival, we were taken straight to the small, 'back' part of the restaurant and seated next to the wall - no views and not flattering. I then had to complain to the hostess, who moved us to the nicer part of the restaurant, which had several free tables. Whatever criteria she used to seat us there was unfair, and hopefully she does better in the future. Even though the waiter, Zaza, provided great service, that initial first impression was not great at all.
1 reviews | Active since Jan 2020
Keenan was a great waiter who gave us an excellent service! We ordered the seafood risotto and seafood pasta. The portion of the seafood risotto is a bit small but other than that, the food was amazing. Possibly the best seafood pasta I have ever had.
1 reviews | Active since Jan 2020
Keenan was a great waiter who gave us an excellent service! We ordered the seafood risotto and seafood pasta. The portion of the seafood risotto is a bit small but other than that, the food was amazing. Possibly the best seafood pasta I have ever had.
1 reviews | Active since Jan 2020
This company uses people like blue magnet to do **** reviews on Google reviews, giving 5 stars while it's not true very misleading.
1 reviews | Active since Jan 2020
This company uses people like blue magnet to do **** reviews on Google reviews, giving 5 stars while it's not true very misleading.
1 reviews | Active since Jan 2020
Personally I have not been to this establishment in years but the terrible rating plus the fact that they added me to a group without my permission and said that they would pay me to rate the restaurant 5 stars is just sad, pathetic and shows that rather than improve their service they go through all this effort. Wasn't planning on going to this restaurant, but now this is the last place I'd ever go for food.
1 reviews | Active since Jan 2020
Personally I have not been to this establishment in years but the terrible rating plus the fact that they added me to a group without my permission and said that they would pay me to rate the restaurant 5 stars is just sad, pathetic and shows that rather than improve their service they go through all this effort. Wasn't planning on going to this restaurant, but now this is the last place I'd ever go for food.
1 reviews | Active since Jan 2020
This establishment pays for 5-star Google Reviews. Their service is very poor and they care very little for their customers. Food takes too long to arrive and the managers won’t come to the table to assist.
1 reviews | Active since Jan 2020
We had lunch at the Waterfront restaurant on Sunday. The service from the waitresses was terrible and the food mediocre. They simply didn't care. I have been visiting Harbour House during Mining Indaba for many years and this is very disappointing.
1 reviews | Active since Jan 2020
We had lunch at the Waterfront restaurant on Sunday. The service from the waitresses was terrible and the food mediocre. They simply didn't care. I have been visiting Harbour House during Mining Indaba for many years and this is very disappointing.
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