Hard Rock Cafe Pretoria
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The food and vibe of the place was awesome and nice but my only problems were the service, I say this because their waiters took long and were hard to get ahold of and my other problem was the fact that they did not have everything on their menu such as the wings and ribs.
1 reviews | Active since Jan 2020
The food and vibe of the place was awesome and nice but my only problems were the service, I say this because their waiters took long and were hard to get ahold of and my other problem was the fact that they did not have everything on their menu such as the wings and ribs.
1 reviews | Active since Jan 2020
Actually zero *. We walked in on an empty very cold restaurant on a Saturday and all the tables were outside. Then we requested a non smoking area, we were told they do not have any outside. Is this not against regulation, as it’s in a designated public area. So where then with the majority non smokers? Well in general the real Hard Rock Café vibe is gone and the prices exorbitant. Not worthwhile to visit this Hard Rock Café again…
1 reviews | Active since Jan 2020
Actually zero *. We walked in on an empty very cold restaurant on a Saturday and all the tables were outside. Then we requested a non smoking area, we were told they do not have any outside. Is this not against regulation, as it’s in a designated public area. So where then with the majority non smokers? Well in general the real Hard Rock Café vibe is gone and the prices exorbitant. Not worthwhile to visit this Hard Rock Café again…
1 reviews | Active since Jan 2020
Hard Rock Cafe Pretoria (Hard Rock) Is the worst establishment I've ever gone into business with before. They exploit small black owned businesses. We work hard to invest our time, effort and what little finances we have to collaborate with big brands such as these and in return they proceed to rob us and threaten our sustainability. In these trying times Covid 19 has affected everyone in the hospitality industry. We find it troubling that a global leader in the Hospitality field and an organization with such large resources would bully the small guy. In closing I would like to advise all promoters, Dj's and any black owned vendors against working with this establishment. Even today they have chosen to threaten us with lawyers instead of paying us for a successful event.
1 reviews | Active since Jan 2020
Hard Rock Cafe Pretoria (Hard Rock) Is the worst establishment I've ever gone into business with before. They exploit small black owned businesses. We work hard to invest our time, effort and what little finances we have to collaborate with big brands such as these and in return they proceed to rob us and threaten our sustainability. In these trying times Covid 19 has affected everyone in the hospitality industry. We find it troubling that a global leader in the Hospitality field and an organization with such large resources would bully the small guy. In closing I would like to advise all promoters, Dj's and any black owned vendors against working with this establishment. Even today they have chosen to threaten us with lawyers instead of paying us for a successful event.
1 reviews | Active since Jan 2020
What a terrible service! The food was cold and dry very few pieces of meat, expensive for nothing. The music was on and off. Waiters are not friendly towards customers. What a disappointment.
1 reviews | Active since Jan 2020
The service sucks, deserves NO STAR whatsoever. The FAT waitress told us in our face that there's NOTHING they can do about their very dirty tables when we asked for ours to be cleaned, after sitting for over half an hour without evens much as acknowledging us. We no ed on to the second waitress with ginger dreadlocks and her brilliant answer was "that's not my table". What hellhole is this?! Save your money and never set your foot there! I've never seen such a disappointing restaurant in my life!!!
1 reviews | Active since Jan 2020
The service sucks, deserves NO STAR whatsoever. The FAT waitress told us in our face that there's NOTHING they can do about their very dirty tables when we asked for ours to be cleaned, after sitting for over half an hour without evens much as acknowledging us. We no ed on to the second waitress with ginger dreadlocks and her brilliant answer was "that's not my table". What hellhole is this?! Save your money and never set your foot there! I've never seen such a disappointing restaurant in my life!!!
1 reviews | Active since Jan 2020
Went there with friends and had the WORST service ever. Couldn't find my waitress when I needed her and took her forever to bring my order to my table. Didn't give her a big tip for her bad service and she FORCED me to pay her anyway. I will give a very generous tip depending on your service to me as a client.
1 reviews | Active since Jan 2020
Went there with friends and had the WORST service ever. Couldn't find my waitress when I needed her and took her forever to bring my order to my table. Didn't give her a big tip for her bad service and she FORCED me to pay her anyway. I will give a very generous tip depending on your service to me as a client.
1 reviews | Active since Jan 2020
After struggling for service from our waiter after sitting down she had the audacity to say we under tippee her. If it's a policy they should include the tipping into the bill. It's sad to go out and pay such a lot of money for bad service and then you get the waiters who questions your tipping. Not first time it has happened. Will never go back to Hard Rock Cafe again.
1 reviews | Active since Jan 2020
After struggling for service from our waiter after sitting down she had the audacity to say we under tippee her. If it's a policy they should include the tipping into the bill. It's sad to go out and pay such a lot of money for bad service and then you get the waiters who questions your tipping. Not first time it has happened. Will never go back to Hard Rock Cafe again.
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