H&
Harris & D'arcy Jewellers
Unclaimed Business
H&
Harris & D'arcy Jewellers
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Natasha J
1 reviews | Active since Jan 2020
2 Jul 2023, 09:48
Cheaply made rings , and no refunds
Cheap rings, earrings and bracelets and no money back for missing stones or poor quality of merchandise . I do not recommend this store ,,,, if u want to buy a decent ring or any expensive item here - Cheap stuff that you don't mind losing or just wanting to wear for 3 months ,, then this is the store for you. They make Asif it is your fault that their product is defective. and NO REFUNDS
Helpful (0)
|Replies (0)NJ
Natasha J
1 reviews | Active since Jan 2020
2 Jul 2023, 09:48
Cheaply made rings , and no refunds
Cheap rings, earrings and bracelets and no money back for missing stones or poor quality of merchandise . I do not recommend this store ,,,, if u want to buy a decent ring or any expensive item here - Cheap stuff that you don't mind losing or just wanting to wear for 3 months ,, then this is the store for you. They make Asif it is your fault that their product is defective. and NO REFUNDS
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Replies (0)NJ
Natasha J
1 reviews | Active since Jan 2020
22 Jun 2023, 10:26
MOISSANITE RINGS - CHEAP RINGS THAT IS OF POOR QUALITY
IF i can give this store a NEGATIVE review - i WILL. Do not buy expensive jewelry at this store - PLEASE , PLEASE i bought a Moissanite ring at this store in Dec 2022 - Feb 2023 - 3 months later the stone fell out, Got a new ring - COOL . in June the NEW ring's stone fell out again. This should have been a RED flag - that the quality of the company is **** . I seriously WOULD NOT RECOMMEND anyone support this store - and the service is so BAD - i am SO angry that I WAISTED MY MONEY IN THI STORE
Helpful (0)
|Replies (0)NJ
Natasha J
1 reviews | Active since Jan 2020
22 Jun 2023, 10:26
MOISSANITE RINGS - CHEAP RINGS THAT IS OF POOR QUALITY
IF i can give this store a NEGATIVE review - i WILL. Do not buy expensive jewelry at this store - PLEASE , PLEASE i bought a Moissanite ring at this store in Dec 2022 - Feb 2023 - 3 months later the stone fell out, Got a new ring - COOL . in June the NEW ring's stone fell out again. This should have been a RED flag - that the quality of the company is **** . I seriously WOULD NOT RECOMMEND anyone support this store - and the service is so BAD - i am SO angry that I WAISTED MY MONEY IN THI STORE
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Replies (0)BE
Bonita E
1 reviews | Active since Jan 2020
22 Nov 2022, 15:25
Stunning!
Excellent service received, huge thank you Shabier and your team. Absolutely happy with my purchase, with engraving for my son's 21st birthday. Your online platform and watsapp channels are great. Highly recommend.
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Bonita E
1 reviews | Active since Jan 2020
22 Nov 2022, 15:25
Stunning!
Excellent service received, huge thank you Shabier and your team. Absolutely happy with my purchase, with engraving for my son's 21st birthday. Your online platform and watsapp channels are great. Highly recommend.
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Replies (0)RW
Robyn W
1 reviews | Active since Jan 2020
7 Mar 2019, 12:12
so furious
I am a very unhappy client..... i entered Harris today to have watch batteries replaced at Tokai branch. I have used this store before but after today i will no longer be going back as i took in a perfectly good watch n left with a watch with numbers that have come off n was told it could be fixed at a cost but why should i be fixing it when i handed a perfect watch in. The assistant wasn't even apologetic at all. I am furious ?
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Robyn W
1 reviews | Active since Jan 2020
7 Mar 2019, 12:12
so furious
I am a very unhappy client..... i entered Harris today to have watch batteries replaced at Tokai branch. I have used this store before but after today i will no longer be going back as i took in a perfectly good watch n left with a watch with numbers that have come off n was told it could be fixed at a cost but why should i be fixing it when i handed a perfect watch in. The assistant wasn't even apologetic at all. I am furious ?
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Replies (0)GvdM
Grant van der Merwe
1 reviews | Active since Jan 2020
1 Nov 2017, 19:26
Harris & D'Arcy blue route faulty goods & incompetent staff...!!!
So today, I thought I'd buy myself a smar****ch from Harris & D'Arcy in blue route mall, instant regret. The staff telling me about the know knows absolutely NOTHING, instead this idiot woman sucks specifications outta her thumb feeding me BS! I then did my own research on the product wasn't happy with the watch so returned moments later to exchange it for something else of the same value... OMG from bad to worse!!! I was given a defect watch that turns off whenever it wants to. I then returned to the store to exchange yet another watch only to be told that the tiny battery needs to charge for at least 16 hours only to be told by a supervisor that it has to be charged for 2hours, again, one store, two employees, different information, they don't know what the hell it is they're selling OMG how damn idiotic... I'm then given another watch, then just before I left for home, on closer inspection, I realise that this watch is scratched & the simcard tray is damaged so I can't even use the damn thing. I am utterly & entirely disgusted by the pathetic, horrid service, stupid incompetent staff & broken watches, pathetic, that was my worst retail experience ever!!!
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|Replies (0)GvdM
Grant van der Merwe
1 reviews | Active since Jan 2020
1 Nov 2017, 19:26
Harris & D'Arcy blue route faulty goods & incompetent staff...!!!
So today, I thought I'd buy myself a smar****ch from Harris & D'Arcy in blue route mall, instant regret. The staff telling me about the know knows absolutely NOTHING, instead this idiot woman sucks specifications outta her thumb feeding me BS! I then did my own research on the product wasn't happy with the watch so returned moments later to exchange it for something else of the same value... OMG from bad to worse!!! I was given a defect watch that turns off whenever it wants to. I then returned to the store to exchange yet another watch only to be told that the tiny battery needs to charge for at least 16 hours only to be told by a supervisor that it has to be charged for 2hours, again, one store, two employees, different information, they don't know what the hell it is they're selling OMG how damn idiotic... I'm then given another watch, then just before I left for home, on closer inspection, I realise that this watch is scratched & the simcard tray is damaged so I can't even use the damn thing. I am utterly & entirely disgusted by the pathetic, horrid service, stupid incompetent staff & broken watches, pathetic, that was my worst retail experience ever!!!
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Replies (0)QN
Quinton N
1 reviews | Active since Jan 2020
30 Oct 2017, 06:38
No Interest in clients
So yesterday my wife went into Harold and D'arcy in blue route mall around 4pm to have a battery in my watch replaced and was promptly told by the staf member on duty that she cannot be assisted as she is busy cashing up or she is going to cash up now,bearing in mind the mall only closes at 5pm.My wife then told her that she will lbe paying with her debit card so no cash needed,but still no joy from this staff member,I find this so bad from a brand that is supposed to pride itself on good service,all they had to to was replace a battery ,a process that takes less then 15 min.Now I am a wris****ch person and own several watches ,but yesterday for me was terrible to have that kinbd of attitude like my business doesnt mean anything to you .I had planned on making a few purchases at your store but now will forever be a advocate of your pathetic service.
Helpful (0)
|Replies (0)QN
Quinton N
1 reviews | Active since Jan 2020
30 Oct 2017, 06:38
No Interest in clients
So yesterday my wife went into Harold and D'arcy in blue route mall around 4pm to have a battery in my watch replaced and was promptly told by the staf member on duty that she cannot be assisted as she is busy cashing up or she is going to cash up now,bearing in mind the mall only closes at 5pm.My wife then told her that she will lbe paying with her debit card so no cash needed,but still no joy from this staff member,I find this so bad from a brand that is supposed to pride itself on good service,all they had to to was replace a battery ,a process that takes less then 15 min.Now I am a wris****ch person and own several watches ,but yesterday for me was terrible to have that kinbd of attitude like my business doesnt mean anything to you .I had planned on making a few purchases at your store but now will forever be a advocate of your pathetic service.
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Replies (0)KV
Karen V
1 reviews | Active since Jan 2020
5 Jan 2016, 14:12
Damaged Pendant
My partner bought me a beautiful amethyst pendant/necklace from Harris D'Arcy Jewellers on 03.01.16. I couldn't wait to try the necklace on as i have always wanted something like this and was so dissapointed when i looked in the mirror and noticed that 4 little stones were missing. We agreed that we would return the necklace to the Jeweller to swop for another pendant as they had two in the window. My partner returned to the jeweller today, 05.01.2016 and was accused by the owner's son of damaging and bending the pendant that is why the stones fell out!! My partner was so angry and couldn't believe what he was hearing, I phoned the jeweller to find out what was happening &
Helpful (0)
|Replies (0)KV
Karen V
1 reviews | Active since Jan 2020
5 Jan 2016, 14:12
Damaged Pendant
My partner bought me a beautiful amethyst pendant/necklace from Harris D'Arcy Jewellers on 03.01.16. I couldn't wait to try the necklace on as i have always wanted something like this and was so dissapointed when i looked in the mirror and noticed that 4 little stones were missing. We agreed that we would return the necklace to the Jeweller to swop for another pendant as they had two in the window. My partner returned to the jeweller today, 05.01.2016 and was accused by the owner's son of damaging and bending the pendant that is why the stones fell out!! My partner was so angry and couldn't believe what he was hearing, I phoned the jeweller to find out what was happening &
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Replies (0)