Dangerous and Dishonest – A Horrible Experience

Harties Boat Company is the epitome of bad service. They put us in danger by allowing the cruise to go ahead during a storm. The chairs were wet, loose, and dangerously unstable, sliding all over the place when it started raining. There was lightning, and we were completely soaked. After just 10 miserable minutes, we turned back, but the company refused to give us a refund despite promising a one-hour cruise. The "manager" blatantly **** about speaking to the owner, only to later admit he was the owner himself. His comment to staff – "just take their numbers, and it’s over" – was the final straw. They clearly don't care about their customers or their safety. Avoid this place like the plague.