I dont even know what to say about this company

SO in the last two days I have sat without VOIP 3 times and they say its my old phones that's nonsense they worked fine for ever until we changed service providers then we arrange last night for the delivery of laptops to pay on account Thursday in 2 weeks as all our other creditors in fact Rajiv asked don't we want to pay it over 12 months i said no one payment then this morning they changed there minds first payment then later spoke to the owner he said its fine every second Thursday payment the again 30 minutes ago get email payment first every 5 minutes we are offline we lose money and thousands not hundreds like them and wasting my time as the chairman by saying yes , … no …. yes … no do these guys know what they are doing who is th real owner of HD Telecoms