HP
Heartland Properties
Unclaimed Business
HP
Heartland Properties
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Real Estate
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Heartland Properties
Heartland Properties has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Heartland Properties across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJG
Johan G
1 reviews | Active since Jan 2020
16 Aug 2025, 23:55
Rowdy Students
The students at Glenwood Heart 94 Glenwood Road are drinking alcohol outside the entrance gate getting rowdy and making a hell of a noise at 01:30 in the morning. It is becoming more and more of a problem with drinking and being noise any time of the morning.
Helpful (0)
|Replies (0)JG
Johan G
1 reviews | Active since Jan 2020
16 Aug 2025, 23:55
Rowdy Students
The students at Glenwood Heart 94 Glenwood Road are drinking alcohol outside the entrance gate getting rowdy and making a hell of a noise at 01:30 in the morning. It is becoming more and more of a problem with drinking and being noise any time of the morning.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
13 Feb 2025, 13:31
Poor workmanship, slow communication by Heartland
<div>I had numerous issues with them when from the purchase right through until now 1 year after occupation when I bought at Taurus Heart in Waterkloof Ridge. The issues are too long to list here. The current issue is: The patio roof started leaking again early January 2025. (Note they had four attempts to stop it from leaking before while we lived here. The first time the flashing was installed upside down and I was the one that had to call them to say it was done wrong, they didn't realise their mistake themselves). Bad oversight or quality control. We reported the leak to Pretor the management agent on 10 January 2025, who also agreed that Heartland is slow with their responses because we do not get any feedback from Pretor. We have towels and a Tupperware on the patio countertop (newly installed with cupboards at R13 000) to protect it from getting damaged by the leak. We even sent videos and pictures to point out the severity. Heartland only sent someone out on the 10th of February 2025 to check. Even though they promised a repy by end of business on Monday, today on 13th February 2025, no word or feedback about how or when they will fix it according to Pretor as at 15h00. Fix the patio roof leak. Some previous issues and modus operandi: Shower built that the water flows out to the bedroom, we had to rush with towels to get the water stopped n our first shower. It took them two attempts (while we already lived there) to fix the issue. I work from home and it impacted my productivity to constantly act like a project manager for them in my own house. Mr Juan Abrahamse (project manager) also gaslighted us on the day of key handover supposed to be 22 Jan 2024 (signed black on white), saying we misunderstood and it is only two days later 24 Jan, my wife had to take more leave from work to now accommodate the new day not even mentioning the moving arrangements that had to change. One owner had to live in the Capital Menlyn Maine hotel to delay their move in at a high expense and another owner and his wife delayed their move by almost 5 months as they were not happy with the place when it was due to move in. Eugene Pienaar the principal agent and public officer of Heartland signed of on this property on the 19th of Dec 2023 already that it is a livable property. Clearly many things were overlooked like the showers etc and water ingress at front doors which we had to temporarily fix with towels. They provided no immediate solution to the problem and we had to complain repeatedly while they disrespected property owners. We still had temporary cables running under our front door to power our unit when we lived here for the first few weeks. There was more than one unauthorised entry into our place by Heartland, one while we were not at home the day before we moved in. No harm was done but we did not appreciate it and called it out. On two other occasions, workers would barge in the front door not realising someone lived in the house already. It was a very hostile atmosphere in the estate and dealing with them and I saw gaslighting of one worker in front of me and my wife, which left a bad taste. For three weeks while we were waiting for a braai installation, we queried it with Juan. He said he is waiting for the braai to be delivered. When we called the supplier (because by now we experienced many false stories), the supplier said that the braai was only ordered the day before we called and that always had stock. Juan ****. He then emailed the original land owner who they are developing for to complain that we call their suppliers. At one stage we had to revert to communicating everything in writing because they cannot keep their word on anything. When reporting this kind of behaviour to Eugene Pienaar from Heartland, he would be passive about it.</div>
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
13 Feb 2025, 13:31
Poor workmanship, slow communication by Heartland
<div>I had numerous issues with them when from the purchase right through until now 1 year after occupation when I bought at Taurus Heart in Waterkloof Ridge. The issues are too long to list here. The current issue is: The patio roof started leaking again early January 2025. (Note they had four attempts to stop it from leaking before while we lived here. The first time the flashing was installed upside down and I was the one that had to call them to say it was done wrong, they didn't realise their mistake themselves). Bad oversight or quality control. We reported the leak to Pretor the management agent on 10 January 2025, who also agreed that Heartland is slow with their responses because we do not get any feedback from Pretor. We have towels and a Tupperware on the patio countertop (newly installed with cupboards at R13 000) to protect it from getting damaged by the leak. We even sent videos and pictures to point out the severity. Heartland only sent someone out on the 10th of February 2025 to check. Even though they promised a repy by end of business on Monday, today on 13th February 2025, no word or feedback about how or when they will fix it according to Pretor as at 15h00. Fix the patio roof leak. Some previous issues and modus operandi: Shower built that the water flows out to the bedroom, we had to rush with towels to get the water stopped n our first shower. It took them two attempts (while we already lived there) to fix the issue. I work from home and it impacted my productivity to constantly act like a project manager for them in my own house. Mr Juan Abrahamse (project manager) also gaslighted us on the day of key handover supposed to be 22 Jan 2024 (signed black on white), saying we misunderstood and it is only two days later 24 Jan, my wife had to take more leave from work to now accommodate the new day not even mentioning the moving arrangements that had to change. One owner had to live in the Capital Menlyn Maine hotel to delay their move in at a high expense and another owner and his wife delayed their move by almost 5 months as they were not happy with the place when it was due to move in. Eugene Pienaar the principal agent and public officer of Heartland signed of on this property on the 19th of Dec 2023 already that it is a livable property. Clearly many things were overlooked like the showers etc and water ingress at front doors which we had to temporarily fix with towels. They provided no immediate solution to the problem and we had to complain repeatedly while they disrespected property owners. We still had temporary cables running under our front door to power our unit when we lived here for the first few weeks. There was more than one unauthorised entry into our place by Heartland, one while we were not at home the day before we moved in. No harm was done but we did not appreciate it and called it out. On two other occasions, workers would barge in the front door not realising someone lived in the house already. It was a very hostile atmosphere in the estate and dealing with them and I saw gaslighting of one worker in front of me and my wife, which left a bad taste. For three weeks while we were waiting for a braai installation, we queried it with Juan. He said he is waiting for the braai to be delivered. When we called the supplier (because by now we experienced many false stories), the supplier said that the braai was only ordered the day before we called and that always had stock. Juan ****. He then emailed the original land owner who they are developing for to complain that we call their suppliers. At one stage we had to revert to communicating everything in writing because they cannot keep their word on anything. When reporting this kind of behaviour to Eugene Pienaar from Heartland, he would be passive about it.</div>
0
Replies (0)