Helen Joseph Hospital
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
-67
Recommended: Unlikely
May '25 - Apr '26
Helen Joseph Hospital has a TrustIndex of 0 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Helen Joseph Hospital across 137 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I had a seizure just today as am writing with a broken heart,, I don't know how long was I out, I must have vomited, the nurse that came to check our vits before the seizure, I told her that I'm not feeling well, she told me that my vitals were good. The doctor during the day told me to lay on my back whenever I feel somehow because that's when they usually attack, mind you I never had seizures before, they occurred after an incident that told place here at the hospital where one of their staff left me while I was on single stroke and I fell on my back with her being neglected that's how this seizure started. The nurse Magwaza after noticing that I had seizure and it was bad she left me, I woke up after few minutes lying on my vomiting I stayed there not knowing what to, luckily there was tissue next to I used it to clean myself and the bed when it was a mess and **** facing the other way round waiting for them that maybe they will help me. Afterwards she comes and tellme not to lie in that way am ruining the drip and I asked her did you not see that I had a seizure and vomited and you left me just like that, she said she was aware but she was busy, so I asked if I did not wake was I gonna be there on my vomit this whole time, she gave me an attitude and continued to do what she was doing, I then asked water so that I can clean, when she comes she asks where is the vomit in the blanket wherelse she saw me cleaning. That just broke me that there's some people who work for the dake of money not passion, she did not even apologize but try to brush it off by offering me blankets, I felt disrespected and not see because I'm young.
1 reviews | Active since Jan 2020
I had a seizure just today as am writing with a broken heart,, I don't know how long was I out, I must have vomited, the nurse that came to check our vits before the seizure, I told her that I'm not feeling well, she told me that my vitals were good. The doctor during the day told me to lay on my back whenever I feel somehow because that's when they usually attack, mind you I never had seizures before, they occurred after an incident that told place here at the hospital where one of their staff left me while I was on single stroke and I fell on my back with her being neglected that's how this seizure started. The nurse Magwaza after noticing that I had seizure and it was bad she left me, I woke up after few minutes lying on my vomiting I stayed there not knowing what to, luckily there was tissue next to I used it to clean myself and the bed when it was a mess and **** facing the other way round waiting for them that maybe they will help me. Afterwards she comes and tellme not to lie in that way am ruining the drip and I asked her did you not see that I had a seizure and vomited and you left me just like that, she said she was aware but she was busy, so I asked if I did not wake was I gonna be there on my vomit this whole time, she gave me an attitude and continued to do what she was doing, I then asked water so that I can clean, when she comes she asks where is the vomit in the blanket wherelse she saw me cleaning. That just broke me that there's some people who work for the dake of money not passion, she did not even apologize but try to brush it off by offering me blankets, I felt disrespected and not see because I'm young.
1 reviews | Active since Jan 2020
Government hospitals often get bad reviews......... That is not the case with the Helen Joseph Hospital. I was there visiting at least 6 times in the last month. All the staff are super-friendly, from the security guards at the entrance and the booms, to the nurses, sisters and doctors. The family member that was admitted was treated very well and had only good things to say about everyone. Yes, the building looks a bit run down but they were in the process of painting. Keep up the good work. And thank you to the entire team.
1 reviews | Active since Jan 2020
Government hospitals often get bad reviews......... That is not the case with the Helen Joseph Hospital. I was there visiting at least 6 times in the last month. All the staff are super-friendly, from the security guards at the entrance and the booms, to the nurses, sisters and doctors. The family member that was admitted was treated very well and had only good things to say about everyone. Yes, the building looks a bit run down but they were in the process of painting. Keep up the good work. And thank you to the entire team.
1 reviews | Active since Jan 2020
Good day I’m deeply concerned about the doctor’s decision to remove my mother from the ventilator and give it to another patient if needed. This puts her life in serious danger as she’s still fighting and deserves a fair chance to recover. I fully understand the challenges the hospital faces with limited resources. Regardless of her condition, we believe she deserves full medical support and compassion during this critical time. Please, I’m pleading that her ventilator not be removed. Every moment on it gives her hope and a chance to live. Kind regards,
1 reviews | Active since Jan 2020
Good day I’m deeply concerned about the doctor’s decision to remove my mother from the ventilator and give it to another patient if needed. This puts her life in serious danger as she’s still fighting and deserves a fair chance to recover. I fully understand the challenges the hospital faces with limited resources. Regardless of her condition, we believe she deserves full medical support and compassion during this critical time. Please, I’m pleading that her ventilator not be removed. Every moment on it gives her hope and a chance to live. Kind regards,
1 reviews | Active since Jan 2020
The WORST hospital in the world. Terrible LACK of services/ nurses attitudes were atrocious and you had to literally beg them for anything. Loud and very uncaring. The only department that I found friendly was radiology. Ward 4 - was despicable (Orthopaedic Ward) I'd rather die than go there ever again!!!
1 reviews | Active since Jan 2020
The WORST hospital in the world. Terrible LACK of services/ nurses attitudes were atrocious and you had to literally beg them for anything. Loud and very uncaring. The only department that I found friendly was radiology. Ward 4 - was despicable (Orthopaedic Ward) I'd rather die than go there ever again!!!
1 reviews | Active since Jan 2020
Terrible service This hospital is the most terrible tragic useless hospital in the world and their service are worse than bad i wont ever recommend this hospital to anyone cause really they dont care for their patients at all
1 reviews | Active since Jan 2020
Terrible service This hospital is the most terrible tragic useless hospital in the world and their service are worse than bad i wont ever recommend this hospital to anyone cause really they dont care for their patients at all
1 reviews | Active since Jan 2020
The nurses were fine! The psychiatric intern were lovely but oh my goodness the head psychiatrist, what a dreadful woman. Shouted out my diagnosis in front of the whole ward , and it was different from my previous diagnosis. When I asked her for 5 minutes to check if my meds were right for the new diagnosis saying "this conversation is over". Wow. If you can avoid this woman, do so!
1 reviews | Active since Jan 2020
The nurses were fine! The psychiatric intern were lovely but oh my goodness the head psychiatrist, what a dreadful woman. Shouted out my diagnosis in front of the whole ward , and it was different from my previous diagnosis. When I asked her for 5 minutes to check if my meds were right for the new diagnosis saying "this conversation is over". Wow. If you can avoid this woman, do so!
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