Helivac
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Helivac
Helivac has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Helivac across 77 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDJ
Deirdre J
1 reviews | Active since Jan 2020
20 Jun 2025, 09:08
VERY DISAPPOINTED
Helivac double debited my account for months. I cancelled my subscription with them and struggled to get a refund from them. After a year since cancelling the contract they started to debit again and now I again struggling to get a refund for the 3 months I paid without having the cover with them. This is pathetic, please do not subscribe with them.
Helpful (0)
|Replies (0)DJ
Deirdre J
1 reviews | Active since Jan 2020
20 Jun 2025, 09:08
VERY DISAPPOINTED
Helivac double debited my account for months. I cancelled my subscription with them and struggled to get a refund from them. After a year since cancelling the contract they started to debit again and now I again struggling to get a refund for the 3 months I paid without having the cover with them. This is pathetic, please do not subscribe with them.
0
Replies (0)DR
Dominique R
1 reviews | Active since Jan 2020
12 Mar 2025, 11:56
Helivac emergency services
No contactable numbers, no answers to emails, emergency numbers not answered, and therefore unable to cancel subscriptions. They don't exist apparently any longer but keep deducting monthly debit orders.
Helpful (0)
|Replies (0)DR
Dominique R
1 reviews | Active since Jan 2020
12 Mar 2025, 11:56
Helivac emergency services
No contactable numbers, no answers to emails, emergency numbers not answered, and therefore unable to cancel subscriptions. They don't exist apparently any longer but keep deducting monthly debit orders.
0
Replies (0)DS
DNiel S
1 reviews | Active since Jan 2020
30 Jan 2025, 07:31
Horrible!!!! COMPANY FROM HELL!!!!
Horrible Horrible Horrible!!! I took out a membership many years ago! I cancelled my membership. To my surprise I noticed they have started billing me again. I tried to cancel again but it would be easier to jump through the eye of an needle than getting a hold of them. Went to my bank, bank said I should cancel with Helivac, but HOW? They don't answer, oh and I went on their website again, the login portal is not working, clicking on the customer care email link redirects you to their Home Page!! If you ever have thoughts about joining them, just DON'T!!!
Helpful (0)
|Replies (0)DS
DNiel S
1 reviews | Active since Jan 2020
30 Jan 2025, 07:31
Horrible!!!! COMPANY FROM HELL!!!!
Horrible Horrible Horrible!!! I took out a membership many years ago! I cancelled my membership. To my surprise I noticed they have started billing me again. I tried to cancel again but it would be easier to jump through the eye of an needle than getting a hold of them. Went to my bank, bank said I should cancel with Helivac, but HOW? They don't answer, oh and I went on their website again, the login portal is not working, clicking on the customer care email link redirects you to their Home Page!! If you ever have thoughts about joining them, just DON'T!!!
0
Replies (0)ND
Nicholas D
1 reviews | Active since Jan 2020
2 Apr 2024, 11:43
TRIPLE BILLED... BUT NEVER REIMBURSED!!!
A service I have NEVER had to use, and God forbid ever have to. A service I have paid for since it was first advertised (with the support of a Carte Blanche anchor) more than 20 years ago. Triple-billed in a month, and there have been similar complaints from others (I wonder how many times this has happened? What if I hadn't picked this up?). First notified them of the above on SECOND DECEMBER LASY YEAR! They acknowledged on the 4th. I followed up numerous times as I hadn't heard anything on the, until NINTH JANUARY! Indicated that THEIR OFFICES ARE CLOSED FOR THE HOLIDAY SEASON! Followed up again on the SEVENTEENTH... they indicated they would call me (I have NEVER received a call from them before or since this!) On the TWENTY-SECOND, they indicated it would take TWENTY WORKING DAYS to reimburse me! COUNTLESS emails back and forth since, with promises that I would be contacted and/or reimbursed. I have STILL not received any reimbur*****t (though they continue to debit my account)! If there are so 'sloppy', what would happen if I ever DID need their services! I shudder to think!
Helpful (0)
|Replies (0)ND
Nicholas D
1 reviews | Active since Jan 2020
2 Apr 2024, 11:43
TRIPLE BILLED... BUT NEVER REIMBURSED!!!
A service I have NEVER had to use, and God forbid ever have to. A service I have paid for since it was first advertised (with the support of a Carte Blanche anchor) more than 20 years ago. Triple-billed in a month, and there have been similar complaints from others (I wonder how many times this has happened? What if I hadn't picked this up?). First notified them of the above on SECOND DECEMBER LASY YEAR! They acknowledged on the 4th. I followed up numerous times as I hadn't heard anything on the, until NINTH JANUARY! Indicated that THEIR OFFICES ARE CLOSED FOR THE HOLIDAY SEASON! Followed up again on the SEVENTEENTH... they indicated they would call me (I have NEVER received a call from them before or since this!) On the TWENTY-SECOND, they indicated it would take TWENTY WORKING DAYS to reimburse me! COUNTLESS emails back and forth since, with promises that I would be contacted and/or reimbursed. I have STILL not received any reimbur*****t (though they continue to debit my account)! If there are so 'sloppy', what would happen if I ever DID need their services! I shudder to think!
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Replies (0)oM
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