HE
Herbert Evans
Unclaimed Business
HE
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePF
Pippa F
1 reviews | Active since Jan 2020
25 Mar 2024, 13:30
Where has Herbert Evans gone?
I wouldn't even give this company a single star. Ever since the original Herbert Evans chain of art materials shops were sold, several years ago, the company has declined both in stock and service. At the end of 2023, I went to the Linden outlet & after some shocking lack of service, I entered into a conversation with staff, who were so depressed, begging me to take up the total lack of any useful art materials with their head office. The same conditions app**** to the Fourways Crossing outlet. Over the last 10 days my art colleagues & I have visited the website, shops etc to find that everything has closed down. No prior notification, no closing down sale etc. We all have vouchers to spend with no recourse & no explanation. This was Johannesburg's premier art materials shop for 100 years!!! The herbertevans.co.za. account has been suspended so can't supply an email
Helpful (0)
|Replies (0)PF
Pippa F
1 reviews | Active since Jan 2020
25 Mar 2024, 13:30
Where has Herbert Evans gone?
I wouldn't even give this company a single star. Ever since the original Herbert Evans chain of art materials shops were sold, several years ago, the company has declined both in stock and service. At the end of 2023, I went to the Linden outlet & after some shocking lack of service, I entered into a conversation with staff, who were so depressed, begging me to take up the total lack of any useful art materials with their head office. The same conditions app**** to the Fourways Crossing outlet. Over the last 10 days my art colleagues & I have visited the website, shops etc to find that everything has closed down. No prior notification, no closing down sale etc. We all have vouchers to spend with no recourse & no explanation. This was Johannesburg's premier art materials shop for 100 years!!! The herbertevans.co.za. account has been suspended so can't supply an email
0
Replies (0)wS
SS
Sharon S
1 reviews | Active since Jan 2020
16 Jul 2021, 10:02
I placed an order wi...
I placed an order with Dee at Herbert Evans on Wednesday and received it on Thursday...in Phalaborwa! And this is during a covid lockdown and violent looting spree. Absolutely excellent service.
Helpful (0)
|Replies (0)FL
First L
1 reviews | Active since Jan 2020
20 May 2021, 12:48
Great service
I have found the staff at Herbert Evans in Fourways Crossing so very helpful and friendly. Above and beyond. Thank you! - - its rare these days. (to everyone but in particular Charlotte and Elvis).
Helpful (0)
|Replies (0)MM
Madeleine M
1 reviews | Active since Jan 2020
7 Apr 2021, 11:23
rude red/orange head assistant
I have frequented Herbert Evans in Fourways for many years, my 3 boys grew up and are adults now on their stationary. I went on Sunday morning looking for a specific color. One assistant approached me to ask if she can assist. I told her I cannot see the color, but I will take something else and mix my own. I continued to browse in the store, Im an artist and I love the products they have. I noticed almost immediately this same assistant was following me around. if I turned into the next isle she was there looking at me waiting for me. I was in the store about 20min. She never left me aloe. At the till I said it made me feel really uncomfortable. I have been coming there many years. The red (orange hair) assistant told me they must follow me because people steal and that is that. Even though I understand they have to have security protocol. the way she addressed me was rude and obnoxious. I spend R419 in the store, and I left in tears being treated so badly after being a loyal client to them for more than 20 years.
Helpful (0)
|Replies (0)MM
Madeleine M
1 reviews | Active since Jan 2020
7 Apr 2021, 11:23
rude red/orange head assistant
I have frequented Herbert Evans in Fourways for many years, my 3 boys grew up and are adults now on their stationary. I went on Sunday morning looking for a specific color. One assistant approached me to ask if she can assist. I told her I cannot see the color, but I will take something else and mix my own. I continued to browse in the store, Im an artist and I love the products they have. I noticed almost immediately this same assistant was following me around. if I turned into the next isle she was there looking at me waiting for me. I was in the store about 20min. She never left me aloe. At the till I said it made me feel really uncomfortable. I have been coming there many years. The red (orange hair) assistant told me they must follow me because people steal and that is that. Even though I understand they have to have security protocol. the way she addressed me was rude and obnoxious. I spend R419 in the store, and I left in tears being treated so badly after being a loyal client to them for more than 20 years.
0
Replies (0)RM
Robin M
1 reviews | Active since Jan 2020
4 Jun 2020, 05:24
Great service
Recently required art tools (watercolour brushes, easel , etc.). Although their online shop is still under development their General Manager (Vaughan) answered my enquiry on their website speedily and effectively. Ryan (Manager of their Rosebank store) contacted me, discussed and quoted several options, took my order via email and EFT, plus arranged delivery to me within a few days (I am disabled and unable to drive). Great service and great prices. Thanks folks, I will be back.
Helpful (0)
|Replies (0)RM
Robin M
1 reviews | Active since Jan 2020
4 Jun 2020, 05:24
Great service
Recently required art tools (watercolour brushes, easel , etc.). Although their online shop is still under development their General Manager (Vaughan) answered my enquiry on their website speedily and effectively. Ryan (Manager of their Rosebank store) contacted me, discussed and quoted several options, took my order via email and EFT, plus arranged delivery to me within a few days (I am disabled and unable to drive). Great service and great prices. Thanks folks, I will be back.
0
Replies (0)