

Hereford Group
Based on recent customer reviews, Hereford Group is widely praised for its professional financial advisory service, knowledgeable staff, and a strong family oriented culture that resonates with both clients and employees. Customers consistently mention personal service, trustworthy advisors, and seamless investment journeys, with many highlighting long term loyalty and mentorship from senior leadership. However, a recurring concern from a smaller group of clients relates to unresponsive representatives and significant delays in processing pension fund withdrawals and claims, leaving some feeling ignored after repeated attempts to make contact.
TrustIndex
6.8
NPS Score
77
Recommended: Very Likely
Aug '25 - Jul '26
Based on recent customer reviews, Hereford Group is widely praised for its professional financial advisory service, knowledgeable staff, and a strong family oriented culture that resonates with both clients and employees. Customers consistently mention personal service, trustworthy advisors, and seamless investment journeys, with many highlighting long term loyalty and mentorship from senior leadership. However, a recurring concern from a smaller group of clients relates to unresponsive representatives and significant delays in processing pension fund withdrawals and claims, leaving some feeling ignored after repeated attempts to make contact.
Hereford Group has a TrustIndex of 6.8 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 132 hours 16 min.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
I have worked there for 8 months now, and everyone is super helpful and friendly. There is a great mentorship program and every mentor is willing to help. It's a great place to work and everyone cares about their clients which is nice to see.
1 reviews | Active since Apr 2026
I have worked there for 8 months now, and everyone is super helpful and friendly. There is a great mentorship program and every mentor is willing to help. It's a great place to work and everyone cares about their clients which is nice to see.
1 reviews | Active since Apr 2026
My life and investment journey with Hereford group has been seamless and stress-free. My experience with Gerhard has been nothing short of fun and informative. He was able to provide me with the security and confidence to secure myself and my future while building a client relationship that will continue to blossom as my journey progresses. I look forward to seeing how my path develops with Gerrie to guide me through.
1 reviews | Active since Apr 2026
My life and investment journey with Hereford group has been seamless and stress-free. My experience with Gerhard has been nothing short of fun and informative. He was able to provide me with the security and confidence to secure myself and my future while building a client relationship that will continue to blossom as my journey progresses. I look forward to seeing how my path develops with Gerrie to guide me through.