USELESS & *********** HEROTEL (they should call themselves ZEROTEL)

What a complete waste of Time. Do not waste your money going with this ISP. their aftersales service is completely useless and ***********. I tried to have my line migrated from 200mbs to a 100mbs Business line. It has been almost 3 months, and nothing has happened apart from, downgrading me to the incorrect package, the kicking the can down the road from the business team and scheduling an installation and not arriving at all without replying to communication from this useless company. I am saddened that hellopeter does not allow negative star reviews!