Hewlett Packard

Based on recent customer reviews, Hewlett Packard is facing significant dissatisfaction from South African customers, particularly around printer reliability and after sales support. A recurring theme is frustration with Smart Tank printer faults, cartridge errors, and warranty handling. Customers consistently mention prolonged repair delays, poor communication between HP and its service partners, and difficulty reaching support agents who can resolve issues. Many describe being passed between repair agencies without resolution. Concerns about the cost of original ink cartridges and forced colour cartridge usage for black-only printing also feature prominently throughout the feedback.