Hyundai Milnerton
Unclaimed Business
|2|8 Reviews (last 12 months)|This business does not respond to reviews
Hyundai Milnerton
Unclaimed Business
|2
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-50Unlikely
NPS Score
-50
Recommended: Unlikely
Review Distribution
2|8 Reviews
Sep '25 - Aug '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceS
Sergio
1 reviews | Active since Oct 2025
20 May 2026, 16:08
Hyundai milnerton the worst
I bought a vehicle a grand i10 in October 2025 and in the April I saw my back left door colour fading and numerous paint defects appear i then contacted the branch and the manager at the time was shareef he then took my car in for 3 days and promised me it would be sorted eventually after the 3 days my wife went to the store and the paint work looked exactly the same we were then advised by the manager to buy a newer vehicle instead but to do this we had to trade in the vehicle then apply again for vehicle finance at this point you can imagine my frustration as we were in the process of buying a house and we had to wait a week later for our home to be registered before applying again we had to drive with the vehicle as is for the remaining week causing unnecessary stress and wasted time we eventually then did the application and got approved the manager then gave us the option of a brand new white grand i10 all was communicated on WhatsApp we were eventually told to come in and sign the papers the manager told my wife that the new cars installments will be r500 less than the previous cars installment keep in mind this was a fixed amount and that because the new car was on promotion wed be getting a R15000 cash back. we had been driving up and down ourselves how frustrating just to get this sorted .my wife and i then on a friday went to hyundai she eventually got to meet the finance person in charge cant really remember her name she then informed my wife it would be on a step plan my wife was clearly close to tears at this point we eventually spoke and agreed just to put this behind us.on inspecting the vehicle I noticed a sticker mark this was a white vehicle I notified the agent Francois that this had to be brand new washed and everything as this sticker mark could not be taken away without polishing i had to take the vehicle and bring it back the next day to have it polished wasting another day of my precious life with all this happening its been 5days and I was promised by the finance lady that my cashback would be in my account within 72 hours... I've received nothing and just yesterday I was called to send a copy my marriage certificate to have the cash back processed meaning they **** to us saying it was already processed on the friday I personally would never buy another vehicle at this store they are the worst customer service we have ever received stay away!!!!!
Helpful (0)
|Replies (0)S
Sergio
1 reviews | Active since Oct 2025
20 May 2026, 16:08
Hyundai milnerton the worst
I bought a vehicle a grand i10 in October 2025 and in the April I saw my back left door colour fading and numerous paint defects appear i then contacted the branch and the manager at the time was shareef he then took my car in for 3 days and promised me it would be sorted eventually after the 3 days my wife went to the store and the paint work looked exactly the same we were then advised by the manager to buy a newer vehicle instead but to do this we had to trade in the vehicle then apply again for vehicle finance at this point you can imagine my frustration as we were in the process of buying a house and we had to wait a week later for our home to be registered before applying again we had to drive with the vehicle as is for the remaining week causing unnecessary stress and wasted time we eventually then did the application and got approved the manager then gave us the option of a brand new white grand i10 all was communicated on WhatsApp we were eventually told to come in and sign the papers the manager told my wife that the new cars installments will be r500 less than the previous cars installment keep in mind this was a fixed amount and that because the new car was on promotion wed be getting a R15000 cash back. we had been driving up and down ourselves how frustrating just to get this sorted .my wife and i then on a friday went to hyundai she eventually got to meet the finance person in charge cant really remember her name she then informed my wife it would be on a step plan my wife was clearly close to tears at this point we eventually spoke and agreed just to put this behind us.on inspecting the vehicle I noticed a sticker mark this was a white vehicle I notified the agent Francois that this had to be brand new washed and everything as this sticker mark could not be taken away without polishing i had to take the vehicle and bring it back the next day to have it polished wasting another day of my precious life with all this happening its been 5days and I was promised by the finance lady that my cashback would be in my account within 72 hours... I've received nothing and just yesterday I was called to send a copy my marriage certificate to have the cash back processed meaning they **** to us saying it was already processed on the friday I personally would never buy another vehicle at this store they are the worst customer service we have ever received stay away!!!!!
0
Replies (0)AM
Akhona M
1 reviews | Active since Mar 2026
12 Mar 2026, 10:02
Good service
Here's a polished version: I recently had a fantastic experience at the Milnerton branch Hyundai, thanks to Francois! 😊 I know some people say buying a car can be overwhelming, but Francois made it super simple for me. He walked me through everything, gave great advice, and helped me find the perfect car - I absolutely love it! 🥂 Thanks so much, Francois! Wishing you many more successful deals 🚗
Helpful (0)
|Replies (0)AM
Akhona M
1 reviews | Active since Mar 2026
12 Mar 2026, 10:02
Good service
Here's a polished version: I recently had a fantastic experience at the Milnerton branch Hyundai, thanks to Francois! 😊 I know some people say buying a car can be overwhelming, but Francois made it super simple for me. He walked me through everything, gave great advice, and helped me find the perfect car - I absolutely love it! 🥂 Thanks so much, Francois! Wishing you many more successful deals 🚗
0
Replies (0)EC
Erik C
1 reviews | Active since Mar 2026
9 Mar 2026, 17:58
Awesome Hyundai experience.
Thank you Hyundai Milnerton for a pain free purchase at the branch. Sincere appreciation to Francois, who treated me so warmly, listening to my story & ensuring that my every need was met. All boxes were ticked - Thanks to Kyle & Zi for making the magic. Awesome communication & help throughout. I drive away knowing that I will seek you out for my next Hyundai experience. Thank you all.
Helpful (0)
|Replies (0)EC
Erik C
1 reviews | Active since Mar 2026
9 Mar 2026, 17:58
Awesome Hyundai experience.
Thank you Hyundai Milnerton for a pain free purchase at the branch. Sincere appreciation to Francois, who treated me so warmly, listening to my story & ensuring that my every need was met. All boxes were ticked - Thanks to Kyle & Zi for making the magic. Awesome communication & help throughout. I drive away knowing that I will seek you out for my next Hyundai experience. Thank you all.
0
Replies (0)AP
Aasief P
1 reviews | Active since Aug 2024
12 Feb 2026, 17:47
Poor after sales service/lack of communication
Im am very disappointed with the service from the Hyundai Milnerton branch. I purchased a Hyundai Creta on 31 December, and six weeks later I am still waiting for my licence plate. My extended temporary permit has already expired (I had it extended two weeks ago), and I have also been unable to renew the vehicle licence, which expired on 15/01/26. Without a licence plate number, I am also unable to apply for a new vehicle licence. As a result, I am currently unable to drive a vehicle that I recently purchased, which is causing significant inconvenience. I have tried to liaise with the salesperson multiple times but am either told there is a backlog at the traffic department, that someone will contact me, or I receive no response at all. The branch was very quick to make the sale, but the after-sales service has been extremely poor, and I feel ignored as a customer. I would strongly urge management to improve communication and support for customers once the sale has been completed.
Helpful (0)
|Replies (0)AP
Aasief P
1 reviews | Active since Aug 2024
12 Feb 2026, 17:47
Poor after sales service/lack of communication
Im am very disappointed with the service from the Hyundai Milnerton branch. I purchased a Hyundai Creta on 31 December, and six weeks later I am still waiting for my licence plate. My extended temporary permit has already expired (I had it extended two weeks ago), and I have also been unable to renew the vehicle licence, which expired on 15/01/26. Without a licence plate number, I am also unable to apply for a new vehicle licence. As a result, I am currently unable to drive a vehicle that I recently purchased, which is causing significant inconvenience. I have tried to liaise with the salesperson multiple times but am either told there is a backlog at the traffic department, that someone will contact me, or I receive no response at all. The branch was very quick to make the sale, but the after-sales service has been extremely poor, and I feel ignored as a customer. I would strongly urge management to improve communication and support for customers once the sale has been completed.
0
Replies (0)BJ
Beverly J
1 reviews | Active since Feb 2026
4 Feb 2026, 15:25
Horrible service from Hyundai
I spent thousands on having a key a repaired. I asked for specifications that were promised would be done and were not followed. I wrote to a customer service rep thrice only to never be rep**** to. The key is currently not evening functioning properly, the boot button does not work at all!! I have begged for help from the dealership and service centre and nobody has assisted me at all. This is very disappointing service from HYUNDAI....!!
Helpful (0)
|Replies (0)BJ
Beverly J
1 reviews | Active since Feb 2026
4 Feb 2026, 15:25
Horrible service from Hyundai
I spent thousands on having a key a repaired. I asked for specifications that were promised would be done and were not followed. I wrote to a customer service rep thrice only to never be rep**** to. The key is currently not evening functioning properly, the boot button does not work at all!! I have begged for help from the dealership and service centre and nobody has assisted me at all. This is very disappointing service from HYUNDAI....!!
0
Replies (0)AS
Andries S
1 reviews | Active since Jan 2015
30 Dec 2025, 14:54
Bad after service on new Exter.
We have bought a Exter and we told the sales person there is water marks on the windscrean front of the vehicle. There was a chip on the back door. A new vehicle not a demo or a second hand car. Well after alot of phone calls it was in to get it cleaned up. The front have still got water marks. The polish is all over the black rubber and the chip is still not repaired. Do not take or sign anything before the deffects are repaired. I am not happy with the service. And becarefull for a sales person if they promise that it will befixed.
Helpful (0)
|Replies (0)AS
Andries S
1 reviews | Active since Jan 2015
30 Dec 2025, 14:54
Bad after service on new Exter.
We have bought a Exter and we told the sales person there is water marks on the windscrean front of the vehicle. There was a chip on the back door. A new vehicle not a demo or a second hand car. Well after alot of phone calls it was in to get it cleaned up. The front have still got water marks. The polish is all over the black rubber and the chip is still not repaired. Do not take or sign anything before the deffects are repaired. I am not happy with the service. And becarefull for a sales person if they promise that it will befixed.
0
Replies (0)TP
Tauriq P
1 reviews | Active since Oct 2021
11 Sept 2025, 13:30
Incompetency on after service
My experience with Hyundai Milnerton has been riddled with broken promises, poor communication, and a complete lack of accountability. From the moment I drove off the lot, the aftersales support has been nothing short of disappointing. I was clearly told that my first payment would be due in December, yet the bank expected payment in November. This miscommunication forced me to restructure my deal, which negatively impacted both my credit score and my name. When I raised the issue with the dealer principal, I was told—quite bluntly—that it was my fault for signing without reading the agreement. While he offered to try and assist by requesting half the payment from head office, he had little confidence it would be approved. I understood that—but after I sent a detailed email outlining my experience, I never received any follow-up. That silence alone made me lose all trust in the dealership. To make matters worse, the financial manager confirmed that the first payment was indeed supposed to go off in December, yet the signed agreement said otherwise. This inconsistency only added to the confusion and frustration. About 10–11 months into owning the car, I noticed the paint on the boot peeling and bubbling. Upon closer inspection, it was clear that the paint job was substandard—some areas had only a single layer of paint. While I understand the car is second-hand, a pre-approved vehicle should not show such deterioration in under a year. Then came the service plan debacle. I discovered that the plan added to my deal only kicks in after 150,000 km—yet the car was sold to me with just 57,000 km on the clock. That makes no sense, especially since vehicles are typically serviced annually. After expressing my frustration, I was told the plan was incorrect and that they’d book the car in the next morning and arrange a shuttle to take me home. When I arrived, it became clear that no booking had been made. No one had initiated the process to amend the service plan, and I had to send an email myself to authorize the change. The shuttle situation was equally chaotic—the driver seemed unaware that I needed a lift, and I was left to figure things out on my own. Thankfully, my workplace was nearby. Overall, this experience has been marked by a serious lack of transparency, professionalism, and basic customer care. I would not recommend Hyundai Milnerton to anyone looking for a dealership that values its clients or stands by its commitments.
Helpful (0)
|Replies (0)TP
Tauriq P
1 reviews | Active since Oct 2021
11 Sept 2025, 13:30
Incompetency on after service
My experience with Hyundai Milnerton has been riddled with broken promises, poor communication, and a complete lack of accountability. From the moment I drove off the lot, the aftersales support has been nothing short of disappointing. I was clearly told that my first payment would be due in December, yet the bank expected payment in November. This miscommunication forced me to restructure my deal, which negatively impacted both my credit score and my name. When I raised the issue with the dealer principal, I was told—quite bluntly—that it was my fault for signing without reading the agreement. While he offered to try and assist by requesting half the payment from head office, he had little confidence it would be approved. I understood that—but after I sent a detailed email outlining my experience, I never received any follow-up. That silence alone made me lose all trust in the dealership. To make matters worse, the financial manager confirmed that the first payment was indeed supposed to go off in December, yet the signed agreement said otherwise. This inconsistency only added to the confusion and frustration. About 10–11 months into owning the car, I noticed the paint on the boot peeling and bubbling. Upon closer inspection, it was clear that the paint job was substandard—some areas had only a single layer of paint. While I understand the car is second-hand, a pre-approved vehicle should not show such deterioration in under a year. Then came the service plan debacle. I discovered that the plan added to my deal only kicks in after 150,000 km—yet the car was sold to me with just 57,000 km on the clock. That makes no sense, especially since vehicles are typically serviced annually. After expressing my frustration, I was told the plan was incorrect and that they’d book the car in the next morning and arrange a shuttle to take me home. When I arrived, it became clear that no booking had been made. No one had initiated the process to amend the service plan, and I had to send an email myself to authorize the change. The shuttle situation was equally chaotic—the driver seemed unaware that I needed a lift, and I was left to figure things out on my own. Thankfully, my workplace was nearby. Overall, this experience has been marked by a serious lack of transparency, professionalism, and basic customer care. I would not recommend Hyundai Milnerton to anyone looking for a dealership that values its clients or stands by its commitments.
0
Replies (0)