H&M Removals
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
H&M Removals has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked H&M Removals across 28 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
By far the worst removal company ever. They nag you to make payment and then they do not answer their phones. They put an emergency contact number on their website that no one answers. They made us pay R1800 extra for storage, they put our furniture in H & M storage that do not answer their phones either. We have our furniture in a storage unit that we do not have access to, we need certain items that we cannot get. Both companies are honestly pathetic.
1 reviews | Active since Jan 2020
By far the worst removal company ever. They nag you to make payment and then they do not answer their phones. They put an emergency contact number on their website that no one answers. They made us pay R1800 extra for storage, they put our furniture in H & M storage that do not answer their phones either. We have our furniture in a storage unit that we do not have access to, we need certain items that we cannot get. Both companies are honestly pathetic.
1 reviews | Active since Jan 2020
The absolute worst removal company ever. They damage belongings, lose/***** belongings and accept no responsibility for their shockingly poor service.
1 reviews | Active since Jan 2020
The absolute worst removal company ever. They damage belongings, lose/***** belongings and accept no responsibility for their shockingly poor service.
1 reviews | Active since Jan 2020
This is now the 2nd review im doing about this company. After my fights with them last week they promised the person that deals with there insurance would call me its now 4 days later and they haven't bothered to call. This is the worst company ever, they don't care what they do to people's furniture and i've now read so many other ppls complaints as to how they ***** items from boxes and then re seal them. This confirms what there ex employees have been saying. They burnt my clients furniture and refuse to even give a refund on the move they don't care to sort this issue they claimed from there insurance, they sitting nice got paid for a full brand new truck plus all clients that were on the truck so its only them that benefit like the dbn branch manager Andre Van Aswegen says he will do what he wants and i must do as i feel. In hindsight he's saying its not his problem and he doesn't care. I would never want a man like that working for my company he's a dam ***. If you know what's good for you stay far away from this company.
1 reviews | Active since Jan 2020
This is now the 2nd review im doing about this company. After my fights with them last week they promised the person that deals with there insurance would call me its now 4 days later and they haven't bothered to call. This is the worst company ever, they don't care what they do to people's furniture and i've now read so many other ppls complaints as to how they ***** items from boxes and then re seal them. This confirms what there ex employees have been saying. They burnt my clients furniture and refuse to even give a refund on the move they don't care to sort this issue they claimed from there insurance, they sitting nice got paid for a full brand new truck plus all clients that were on the truck so its only them that benefit like the dbn branch manager Andre Van Aswegen says he will do what he wants and i must do as i feel. In hindsight he's saying its not his problem and he doesn't care. I would never want a man like that working for my company he's a dam ***. If you know what's good for you stay far away from this company.
1 reviews | Active since Jan 2020
Stay away from this company, they open your boxes and ***** your belongings. They burn peoples furniture and don't take responsibility. Management and staff have an I don't care attitude. Plain and simple useless removal company . Wouldn't recommend them at all.
1 reviews | Active since Jan 2020
Stay away from this company, they open your boxes and ***** your belongings. They burn peoples furniture and don't take responsibility. Management and staff have an I don't care attitude. Plain and simple useless removal company . Wouldn't recommend them at all.
1 reviews | Active since Jan 2020
So on the 16/09/2024 H & M removals collected my client Sharon from Shakas Rock Ballito, on the night of the 19/09/2024 Andre Van Aswegen who is a dam rude *** called me to tell me that there horse and trailer truck was on fire and they obviously had no fire extinguisher or maybe they loading flammable things on the truck between clients belongings. Up till now the 11/03/2025 these *******s have still not come back to me with a solution as to what they are going to do for my client. They haven't even had the decency to refund the money that was paid to them for the clients transport. Now when I call them after having big fights this morning as Andre told me he doesnt care he made it as if i'm dumb and his words to me was do what u must and we will do as we pls. They are a bunch of rogues who will lose all your whole life possessions and won't help you and won't feel a thing for you. During my investigations I have spoken to ppl who have heard from the employees that what H & M staff do is they open ppls boxes take what they want out of the boxes then they re seal them and get other moving companies to deliver the items so this thieving more than likely goes as far as the ops managers. They gave a case number from the senekal police but when you call the police they can't tell you anything. We all know what today's police are like. I'm a transport broker. I have been loyal to H & M despite them burning my clients' items. I still gave them other work in the hope they will sort my client whose items they burned on the side of the road in Senekal. They refused to give the burnt items to us to prove it was burnt. They blame Senekal fire department and say it was a small bakkie that came with a little water tank and small hose pipe. What fire department operates like that, I don't believe H & Ms bull****. They have insurance cover on all their vehicles, they have been paid out for the clients belongings plus for their truck and won't take responsibility for what they have done. All I'm saying to the public is stay far away from this company if you know what's good for you. Rather use Mountain View or Intertrans - there prices are amazing and they have trips in all areas all the time or Key Moves - they pay when they damage furniture and it's not very often that they do damage or TNJ Movers myself I never leave my clients in the lurch if I break something I sort my clients out, 1 of my transporters dirtied my clients lounge suite the other day I got professional cleaners out to sort the issue so after all I had a happy client. These ppl H & M are all a bunch of lying thieving heartless *******s.
1 reviews | Active since Jan 2020
So on the 16/09/2024 H & M removals collected my client Sharon from Shakas Rock Ballito, on the night of the 19/09/2024 Andre Van Aswegen who is a dam rude *** called me to tell me that there horse and trailer truck was on fire and they obviously had no fire extinguisher or maybe they loading flammable things on the truck between clients belongings. Up till now the 11/03/2025 these *******s have still not come back to me with a solution as to what they are going to do for my client. They haven't even had the decency to refund the money that was paid to them for the clients transport. Now when I call them after having big fights this morning as Andre told me he doesnt care he made it as if i'm dumb and his words to me was do what u must and we will do as we pls. They are a bunch of rogues who will lose all your whole life possessions and won't help you and won't feel a thing for you. During my investigations I have spoken to ppl who have heard from the employees that what H & M staff do is they open ppls boxes take what they want out of the boxes then they re seal them and get other moving companies to deliver the items so this thieving more than likely goes as far as the ops managers. They gave a case number from the senekal police but when you call the police they can't tell you anything. We all know what today's police are like. I'm a transport broker. I have been loyal to H & M despite them burning my clients' items. I still gave them other work in the hope they will sort my client whose items they burned on the side of the road in Senekal. They refused to give the burnt items to us to prove it was burnt. They blame Senekal fire department and say it was a small bakkie that came with a little water tank and small hose pipe. What fire department operates like that, I don't believe H & Ms bull****. They have insurance cover on all their vehicles, they have been paid out for the clients belongings plus for their truck and won't take responsibility for what they have done. All I'm saying to the public is stay far away from this company if you know what's good for you. Rather use Mountain View or Intertrans - there prices are amazing and they have trips in all areas all the time or Key Moves - they pay when they damage furniture and it's not very often that they do damage or TNJ Movers myself I never leave my clients in the lurch if I break something I sort my clients out, 1 of my transporters dirtied my clients lounge suite the other day I got professional cleaners out to sort the issue so after all I had a happy client. These ppl H & M are all a bunch of lying thieving heartless *******s.
1 reviews | Active since Jan 2020
So on the 16/09/2024 H & M removals collected my client Sharon from Shakas Rock Ballito, on the night of the 19/09/2024 Andre Van Aswegen who is a dam rude *** called me to tell me that there horse and trailer truck was on fire and they obviously had no fire extinguisher or maybe they loading flammable things on the truck between clients belongings. Up till now the 11/03/2025 these *******s have still not come back to me with a solution as to what they going to do for my client. They haven't even had the decency to refund the money that was paid to them for the clients transport. Now when I call them after having big fights as this morning as Andre told me he doesnt care he made as if i'm done and his words to me was do what u must and we will do as we pls. They are a bunch of rogues they will lose all your whole live possessions and wont help u and wont feel a thing for you. During my investigations I have spoken to ppl who have heard from the employees that what H & M staff do is they open ppls boxes take what they want out of the boxes then they re seal them and get other moving companies to deliver the items so this thieving more than likely goes as far as the ops managers. They gave a case number at the senekal police but when u call the police they cant tell you anything we all know what todays police are like. I'm a transport broker I have been loyal to H & M despite them burning my clients items I still gave them other work after in the hope they will sort my client whos items they burned on the side of the rd in Senekal. They refused to give the burnt items to us to prove it was burnt. They blame Senekal fire department and say it was a sml bakkie that came with a little water tank and sml hose pipe. What fire department operates like that, I don't believe H & Ms bull****. They have insurance cover on all there vehicles they have been paid out for the clients belongings plus for there truck and wont take responsibility for what they have done. All im saying to the public is stay far away from this company if you know what's good for you. Rather use Mountain View or Intertrans - there prices are amazing and they have trips in all areas all the time or Key Moves - they pay when they damage furniture and its not very often that they do damage or TNJ Movers myself I never leave my clients in the lurch if I break something I sort my clients out, 1 of my transporters dirtied my clients lounge suite the other day I got professional cleaners out to sort the issue so after all I had a happy client. These ppl H & M are all a bunch of lying thieving heartless *******s.
1 reviews | Active since Jan 2020
So on the 16/09/2024 H & M removals collected my client Sharon from Shakas Rock Ballito, on the night of the 19/09/2024 Andre Van Aswegen who is a dam rude *** called me to tell me that there horse and trailer truck was on fire and they obviously had no fire extinguisher or maybe they loading flammable things on the truck between clients belongings. Up till now the 11/03/2025 these *******s have still not come back to me with a solution as to what they going to do for my client. They haven't even had the decency to refund the money that was paid to them for the clients transport. Now when I call them after having big fights as this morning as Andre told me he doesnt care he made as if i'm done and his words to me was do what u must and we will do as we pls. They are a bunch of rogues they will lose all your whole live possessions and wont help u and wont feel a thing for you. During my investigations I have spoken to ppl who have heard from the employees that what H & M staff do is they open ppls boxes take what they want out of the boxes then they re seal them and get other moving companies to deliver the items so this thieving more than likely goes as far as the ops managers. They gave a case number at the senekal police but when u call the police they cant tell you anything we all know what todays police are like. I'm a transport broker I have been loyal to H & M despite them burning my clients items I still gave them other work after in the hope they will sort my client whos items they burned on the side of the rd in Senekal. They refused to give the burnt items to us to prove it was burnt. They blame Senekal fire department and say it was a sml bakkie that came with a little water tank and sml hose pipe. What fire department operates like that, I don't believe H & Ms bull****. They have insurance cover on all there vehicles they have been paid out for the clients belongings plus for there truck and wont take responsibility for what they have done. All im saying to the public is stay far away from this company if you know what's good for you. Rather use Mountain View or Intertrans - there prices are amazing and they have trips in all areas all the time or Key Moves - they pay when they damage furniture and its not very often that they do damage or TNJ Movers myself I never leave my clients in the lurch if I break something I sort my clients out, 1 of my transporters dirtied my clients lounge suite the other day I got professional cleaners out to sort the issue so after all I had a happy client. These ppl H & M are all a bunch of lying thieving heartless *******s.
1 reviews | Active since Jan 2020
Don't use H&M removals. A friend recommended them and the manager assured me my furniture was in good hands. WELL!. We moved from Gauteng to the Western Cape over December 2024 and my furniture was so badly damaged. They use casual staff to pack the truck and again when they offload. These people have no experience and really don't care. My furniture was either torn, scratched, chipped, broken, water damaged, or had oil on. Big plastic boxes were smashed, the plants were broken and out of their pots as they were chucked on top of each other. My coffee table leg is cracked. Half of these things I paid for them to pack. I emailed photos of all the damages and the message I got back from them was "They are sorry but I need to claim from my insurance company". There should be no damages to claim if the job was done correctly. Would not recommend them at all.
1 reviews | Active since Jan 2020
Don't use H&M removals. A friend recommended them and the manager assured me my furniture was in good hands. WELL!. We moved from Gauteng to the Western Cape over December 2024 and my furniture was so badly damaged. They use casual staff to pack the truck and again when they offload. These people have no experience and really don't care. My furniture was either torn, scratched, chipped, broken, water damaged, or had oil on. Big plastic boxes were smashed, the plants were broken and out of their pots as they were chucked on top of each other. My coffee table leg is cracked. Half of these things I paid for them to pack. I emailed photos of all the damages and the message I got back from them was "They are sorry but I need to claim from my insurance company". There should be no damages to claim if the job was done correctly. Would not recommend them at all.
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