Bad service

<p>I bought a ford ranger 2015 3.2 diesel last year and i never got anything from them i ask for my first aid pack and i was told it is not a new car and this year i traded in my ranger and get the 2017 ford ranger still when i ask about the first aid pack im told they dont give their clients any gift of which i find very unappreciated.Most of garages if you buy a car you normally get a gift of first aid pack,surly they just dont care about their customers its all about their commission they get and the money.I bought a sale for my bakkie last year now when i get the new bakkie as i traded in my old one ,when they supposed to remove m sale and install it in my bakkie they refere me to another people and meaning that i have to pay for removal and installation yet they still have my cable for reinstall my bakkie because it wasnt proper installed,What i dont understand is that i payed full amount to by new sale and pay for labour from them why now is it an issue to bring back my sale to my new car?I wouldnt advice anyone to go buy there  and i will never go back .Please assist me on getting sale back because it wasnt the part of package of the car now my old car is on the display floor with my sale while im driving my car without my sale that i payed for it.</p> <p>Hoffeldt Motor Group<br />Tel ********** <br />Fax ********** <br />Website www.hmgauto.co.za<br />Email ********** />Address 43 Church St, Bronkhorstspruit, 1020<br />Postal P.O. Box 469, Bronkhorstspruit, 1020</p>