Bad Attitude and False Advertising

I need to report the Hospitality Manager Rose at the mentioned top Resort as when we called to book our accommodation they promised washing machines to wash our large booking of people. Today when we needed to do the washing we were met with a really bad attitude from the Holpitality Manager Rose, who was rather rude towards us when we needed to was our towels. Yes she had a problem but her attitude was unacceptable <br> We are a group of 22 guests and from Canada and USA gives a bad attitude a problem.<br> All Rose had to do was ask if we could wait and then she would help. When I tried to call the Manager to report this they told me I cannot have his number. Not a good sign when one cannot speak to the manager himself or herself. I was also told I could use wi if all over for free, needless to say that is all false