HR
Honda Rivonia
Unclaimed Business
HR
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Ridwan M
1 reviews | Active since Jan 2020
7 Jul 2021, 09:51
HONDA RIVONIA SELLS DEFECTIVE VEHILCES !!!!DONT BUY HERE!!!!
I bought a Honda from Letlhogonolo Mogudi the salesman who after the deal did not want to attend to any of my queries and would lie that certain things were fixed when in deed they were not. The Vehicle Registration is HJ18NCGP this was the start of my troubles. Larry Friedman later took over and got involved and took over from Lethhogonolo. The sequence of events are as follows: •The first repair was the spray work , the drivers side seat belt and a burning smell from the motor. There was a blemish on the paint work which I reported to Lee on 16 November 2020 the vehicle was returned to your dealership who tried to polish it out but could not they eneded up scratching the paint. Around early December 2020 Larry booked the vehicle into have it resprayed. After the respray the vehicle cam back with scratches. The vehicle was returned and sent back for rectification on the spray work. After this was sorted out the paint work was not blended properly and the vehicle had different shades of paint. It was sent back to the panelbeaters after the motor was redone. The vehicle came back and there was white blemishing on the rear bumper (this was supposed to be sorted out but I had returned the car before this was done) •The second time was for the brakes which I complained about on 09 November 2020, this was only resolved after I had tried to diagnose the shudder myself and realised that there were after-market brakes fitted to the car with a hard compound which was confirmed by on of Honda Sandton's service advisors via telephonic discussion. The brakes were only done in early March 2021. At this time I also complained about a rattling sound from the bottom of the steering and your dealership did not address this problem. I then had a look for myself and found that there were a few panels not put back properly and 2 *****s that were not tightened. •The grill on the vehicle had chrome peeling, which was supposed to have been sorted out but Larry informed me that we should wait on this as your dealership was busy setting up its own chroming facility but due to covid this chroming facility never materialised. The front bumper is/was also loose which was agreed upon with Lee that it would be sorted prior to delivery this was never done. •Then came the repairs done under Honda warranty – May 2021 this was due to the bearings seizing on the motor which was claimed through the warranty. •Tie repairs done under Honda warranty – June 2021 (I am not sure if this was done under the warranty as I never received the invoice from Honda all I know is that after I got the vehicle back from Honda Sandton when the motor was done the battery light kept coming on. Larry informed me that I should probably change the battery which I did. After changing the battery there the problem still persisted. It was then sent back to Honda Sandton who said that it was some loose wiring this problem only began after the motor was redone. •I also reported to Larry that the vehicle was unstable he told me to ask Felix to have a look at it, Felix drove the vehicle and felt this unstableness he suggested that I take the vehicle to a panelbeater to have them look at whether the chassis was not straight and to tyre place to check the shocks and aligment. I took the car to Supa Quick and had them do the balancing and alignment, after spending the whole day trying to get the problem sorted out they eventually figured out that the steering on the vehicle was not straight which caused the vehicle to veer to the right on its own while holding the steering straight. I Later logged this complaint with the Dealer principle Yvonne Wolhuter which was a total waste of time. I APPEAL TO THE PUBLIC PLEASE DO NOT BUY VEHICLES FROM THIS DEALERSHIP AS THEY SELL POOR QUALITY VEHILCES. I will not recommed this dealership to anyone as I have been done in by them. I paid R170 000 for the car they took the vehicle back and paid me only R160 000 for this vehicle that was defective from the onset. They selling this vehcile now for R189 999. They are not CPA compliant and do not abide by the rule of law. They are unethical business people that only care about making money at cheating the consumers.
Helpful (0)
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Ridwan M
1 reviews | Active since Jan 2020
7 Jul 2021, 09:51
HONDA RIVONIA SELLS DEFECTIVE VEHILCES !!!!DONT BUY HERE!!!!
I bought a Honda from Letlhogonolo Mogudi the salesman who after the deal did not want to attend to any of my queries and would lie that certain things were fixed when in deed they were not. The Vehicle Registration is HJ18NCGP this was the start of my troubles. Larry Friedman later took over and got involved and took over from Lethhogonolo. The sequence of events are as follows: •The first repair was the spray work , the drivers side seat belt and a burning smell from the motor. There was a blemish on the paint work which I reported to Lee on 16 November 2020 the vehicle was returned to your dealership who tried to polish it out but could not they eneded up scratching the paint. Around early December 2020 Larry booked the vehicle into have it resprayed. After the respray the vehicle cam back with scratches. The vehicle was returned and sent back for rectification on the spray work. After this was sorted out the paint work was not blended properly and the vehicle had different shades of paint. It was sent back to the panelbeaters after the motor was redone. The vehicle came back and there was white blemishing on the rear bumper (this was supposed to be sorted out but I had returned the car before this was done) •The second time was for the brakes which I complained about on 09 November 2020, this was only resolved after I had tried to diagnose the shudder myself and realised that there were after-market brakes fitted to the car with a hard compound which was confirmed by on of Honda Sandton's service advisors via telephonic discussion. The brakes were only done in early March 2021. At this time I also complained about a rattling sound from the bottom of the steering and your dealership did not address this problem. I then had a look for myself and found that there were a few panels not put back properly and 2 *****s that were not tightened. •The grill on the vehicle had chrome peeling, which was supposed to have been sorted out but Larry informed me that we should wait on this as your dealership was busy setting up its own chroming facility but due to covid this chroming facility never materialised. The front bumper is/was also loose which was agreed upon with Lee that it would be sorted prior to delivery this was never done. •Then came the repairs done under Honda warranty – May 2021 this was due to the bearings seizing on the motor which was claimed through the warranty. •Tie repairs done under Honda warranty – June 2021 (I am not sure if this was done under the warranty as I never received the invoice from Honda all I know is that after I got the vehicle back from Honda Sandton when the motor was done the battery light kept coming on. Larry informed me that I should probably change the battery which I did. After changing the battery there the problem still persisted. It was then sent back to Honda Sandton who said that it was some loose wiring this problem only began after the motor was redone. •I also reported to Larry that the vehicle was unstable he told me to ask Felix to have a look at it, Felix drove the vehicle and felt this unstableness he suggested that I take the vehicle to a panelbeater to have them look at whether the chassis was not straight and to tyre place to check the shocks and aligment. I took the car to Supa Quick and had them do the balancing and alignment, after spending the whole day trying to get the problem sorted out they eventually figured out that the steering on the vehicle was not straight which caused the vehicle to veer to the right on its own while holding the steering straight. I Later logged this complaint with the Dealer principle Yvonne Wolhuter which was a total waste of time. I APPEAL TO THE PUBLIC PLEASE DO NOT BUY VEHICLES FROM THIS DEALERSHIP AS THEY SELL POOR QUALITY VEHILCES. I will not recommed this dealership to anyone as I have been done in by them. I paid R170 000 for the car they took the vehicle back and paid me only R160 000 for this vehicle that was defective from the onset. They selling this vehcile now for R189 999. They are not CPA compliant and do not abide by the rule of law. They are unethical business people that only care about making money at cheating the consumers.
0
Replies (0)KM
Kesenogile M
1 reviews | Active since Jan 2020
17 Jun 2021, 18:20
Honda Rivonia are scammers
Hello Peter, I bought a Ford Ecosport from Honda Rivonia in 2019 and was assisted by a lady called Marzhane. The car is second hand and what she didn't tell me was that the car was previously involved in a car accident. Nonetheless, as the car was second hand at 31,000.00 kms I requested an extra warranty which I paid R27,500.00 for it provided by Honda from Traffic. My contract states that they would repair any damages within 80000kms - the experience I've had from Marzhane and Traffic has been horrendous. They refused paying in February 2021, and on the 10th June 2021 again. They keep on saying they are investigating they will get back to you and they never do. I would not advise anyone to buy cars from Honda Rivonia. On the 10th June 2021, I called Marzhane and was told she's no longer working there. Today 17th June 2021 a different person answered the phone and told me Marzhane is still working there. Which means that she was avoiding me hoping I would sort out the mess on my own.
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Kesenogile M
1 reviews | Active since Jan 2020
17 Jun 2021, 18:20
Honda Rivonia are scammers
Hello Peter, I bought a Ford Ecosport from Honda Rivonia in 2019 and was assisted by a lady called Marzhane. The car is second hand and what she didn't tell me was that the car was previously involved in a car accident. Nonetheless, as the car was second hand at 31,000.00 kms I requested an extra warranty which I paid R27,500.00 for it provided by Honda from Traffic. My contract states that they would repair any damages within 80000kms - the experience I've had from Marzhane and Traffic has been horrendous. They refused paying in February 2021, and on the 10th June 2021 again. They keep on saying they are investigating they will get back to you and they never do. I would not advise anyone to buy cars from Honda Rivonia. On the 10th June 2021, I called Marzhane and was told she's no longer working there. Today 17th June 2021 a different person answered the phone and told me Marzhane is still working there. Which means that she was avoiding me hoping I would sort out the mess on my own.
0
Replies (0)QG
Quentin G
1 reviews | Active since Jan 2020
14 Mar 2021, 10:55
Excessive pricing on spares
All Pajero owners should be aware of extortionate pricing by Honda Rivonia. The battery in my Pajero remote was flat, so they replaced it at a cost of R156.48 for the battery. They fortunately only had one in stock. I bought 2 more at Midas next door to them for R17.50 each!
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Quentin G
1 reviews | Active since Jan 2020
14 Mar 2021, 10:55
Excessive pricing on spares
All Pajero owners should be aware of extortionate pricing by Honda Rivonia. The battery in my Pajero remote was flat, so they replaced it at a cost of R156.48 for the battery. They fortunately only had one in stock. I bought 2 more at Midas next door to them for R17.50 each!
0
Replies (0)CM
JP
Jacqueline P
1 reviews | Active since Jan 2020
11 Sept 2020, 13:12
VERY UNETHICAL DEALERSHIP
I bought a VW Polo at Honda Rivonia , and the vehicle had four different tyres on it . Two of tyres were in such bad condition it could not possibly have gone through the roadworthy. When I spoke to the DP she said to me that we saw the vehicle on the day of delivery and we took it like that , there is no way she is going to help me . This is a very unethical dealership whom it would not recommend to anyone .
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Jacqueline P
1 reviews | Active since Jan 2020
11 Sept 2020, 13:12
VERY UNETHICAL DEALERSHIP
I bought a VW Polo at Honda Rivonia , and the vehicle had four different tyres on it . Two of tyres were in such bad condition it could not possibly have gone through the roadworthy. When I spoke to the DP she said to me that we saw the vehicle on the day of delivery and we took it like that , there is no way she is going to help me . This is a very unethical dealership whom it would not recommend to anyone .
0
Replies (0)jM
job M
1 reviews | Active since Jan 2020
19 Mar 2020, 13:12
Honda Rivonia crooks(northmotorgroup)/www.northmotorgroup.co.za
I writing this in a deep state of mind to say that don't ever think ever go and buy any car whatsoever at Honda Rivonia(its a dearth trap) to get your money and run with.They are very arrogant and believe me!!in summary I bought a car to them, Audi A1, 2013 model with tempered kilos on the mileage.the car I bought on 27 November 2019,as my wife was expecting,we only had a car for only 3 days and then the problem started.We return the car within 3 to for days (1st December 2019) and Ms Yvonne (Principal dealer) said she will fix our problem,since today the car has never been fixed and they refuse they refund us.We will not stop and all the nation must know that this brand is crook, and now my family is suffering because of this.We bought a car to assist us to meet the needs of our kids.I wish this brand "North Motor Group" to burn in hell!!
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job M
1 reviews | Active since Jan 2020
19 Mar 2020, 13:12
Honda Rivonia crooks(northmotorgroup)/www.northmotorgroup.co.za
I writing this in a deep state of mind to say that don't ever think ever go and buy any car whatsoever at Honda Rivonia(its a dearth trap) to get your money and run with.They are very arrogant and believe me!!in summary I bought a car to them, Audi A1, 2013 model with tempered kilos on the mileage.the car I bought on 27 November 2019,as my wife was expecting,we only had a car for only 3 days and then the problem started.We return the car within 3 to for days (1st December 2019) and Ms Yvonne (Principal dealer) said she will fix our problem,since today the car has never been fixed and they refuse they refund us.We will not stop and all the nation must know that this brand is crook, and now my family is suffering because of this.We bought a car to assist us to meet the needs of our kids.I wish this brand "North Motor Group" to burn in hell!!
0
Replies (0)DP
cJ
chris J
1 reviews | Active since Jan 2020
23 Jan 2020, 15:03
HONDA RIVONIA LTS YOU DOWN !
I BOUHGT A CAR FROM THEM 2 WEEKS AGO, STILL WAITING FOR LICENSE, NAME PLATES AND ALL THE LEGAL PAPERS. ALL I HEAR IS EMPTY PROMISES. I WILL HAVE TO CANCEL THIS DEAL AND GO ELSEWHERE. NO MORE HONDA ! AVOID THIS CROWD !
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chris J
1 reviews | Active since Jan 2020
23 Jan 2020, 15:03
HONDA RIVONIA LTS YOU DOWN !
I BOUHGT A CAR FROM THEM 2 WEEKS AGO, STILL WAITING FOR LICENSE, NAME PLATES AND ALL THE LEGAL PAPERS. ALL I HEAR IS EMPTY PROMISES. I WILL HAVE TO CANCEL THIS DEAL AND GO ELSEWHERE. NO MORE HONDA ! AVOID THIS CROWD !
0
Replies (0)