Horseshoe Inn
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We were made to to wait for a good 15 minutes without being attended to the waiters were just passing us as if we did not exist,the table next to us ended up giving us their menus.We ended up leaving without being attended to and the same thing happened on the 8th August 2024 when we were here
1 reviews | Active since Jan 2020
We were made to to wait for a good 15 minutes without being attended to the waiters were just passing us as if we did not exist,the table next to us ended up giving us their menus.We ended up leaving without being attended to and the same thing happened on the 8th August 2024 when we were here
1 reviews | Active since Jan 2020
1 star is being generous. Went to a ****tail function and the food was below substandard. One hastily thrown together platter of leftovers for 40 guests. No water, juice, tea or coffee; no effort to create an ambience, nowhere to put your glass while you are eating, no paper towels in the bathroom. Pathetic.
1 reviews | Active since Jan 2020
1 star is being generous. Went to a ****tail function and the food was below substandard. One hastily thrown together platter of leftovers for 40 guests. No water, juice, tea or coffee; no effort to create an ambience, nowhere to put your glass while you are eating, no paper towels in the bathroom. Pathetic.
1 reviews | Active since Jan 2020
Must be one of the worst hotels in Kimberley. I've been traveling for many years and never experienced this. From starting at reception on arriving with beer bottles lying around. To going to your room and find lots of papers as well as disposable masks. Waking up during the night and find ****roachs on your bedroom floor. No sleep after that. Ask reception in the morning for management to contact you. But they never did. After getting hold of management, and a promise to sort out your room to get there to find the room sprayed with Doom so badly that you can't breathe in the room. After the second night with ****roaches I tried the breakfast. That was definitely my last attempt to this place. Breakfast reminded me of my army days. And that I don't want over. Please avoid if you can. I don't recommend this dumb.
1 reviews | Active since Jan 2020
Must be one of the worst hotels in Kimberley. I've been traveling for many years and never experienced this. From starting at reception on arriving with beer bottles lying around. To going to your room and find lots of papers as well as disposable masks. Waking up during the night and find ****roachs on your bedroom floor. No sleep after that. Ask reception in the morning for management to contact you. But they never did. After getting hold of management, and a promise to sort out your room to get there to find the room sprayed with Doom so badly that you can't breathe in the room. After the second night with ****roaches I tried the breakfast. That was definitely my last attempt to this place. Breakfast reminded me of my army days. And that I don't want over. Please avoid if you can. I don't recommend this dumb.
1 reviews | Active since Jan 2020
Me and my family was at horseshoe restaurant. It was the worst service ever. We waited almost 10 min to be seated, when no one came we seated ourselves. After getting a table, we waited 20 min just for menus, after asking 3 different waiters for service and menus. When we eventually got served, ee waited another 10 min for my kids milkshakes. Then the waiter asked for our food order. My order was gotten so wrong, I asked for a sirlion medium, I was brought a well done fillet. This is my first experience that was so bad with them. We have been there before on month end, even then the service was not nearly as bad....Im very dissapointed.
1 reviews | Active since Jan 2020
Me and my family was at horseshoe restaurant. It was the worst service ever. We waited almost 10 min to be seated, when no one came we seated ourselves. After getting a table, we waited 20 min just for menus, after asking 3 different waiters for service and menus. When we eventually got served, ee waited another 10 min for my kids milkshakes. Then the waiter asked for our food order. My order was gotten so wrong, I asked for a sirlion medium, I was brought a well done fillet. This is my first experience that was so bad with them. We have been there before on month end, even then the service was not nearly as bad....Im very dissapointed.
1 reviews | Active since Jan 2020
There was extremely loud music playing the ENTIRE night. No one could sleep. The rooms are in terrible conditions and nothing is done about it.
1 reviews | Active since Jan 2020
There was extremely loud music playing the ENTIRE night. No one could sleep. The rooms are in terrible conditions and nothing is done about it.
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