UNLAWFUL DEPOSTI DEDUCTIONS

In 2018 I entered into a rental agreement with the House of Realtors. On the day their consultant handed keys they were busy with deep cleaning and there were unresolved issues that I highlighted as a concern. Hanging light fittings, walls need to be painted or cleaned, all door handles need to be newly installed. The consultant never came back. I took pictures and listed all my concerns and forwarded to his Wats App as it was a means of communication we use at the time to communicate. He never responded. In 2019 I had a plumbing maintenance issue it was never attended to, the only time I had their attention it was when a roof in the Balcony fell because doves and leakages. To be noted am on the top floor all room when it is raining they have leakage and they have brown marks as a result. My complaint is that now that I am leaving they are taking R 6000 to fix all the issues that were already existing and wanting to upgrade them at my expense. I find it so unfair as they say the consultant is no longer there and now I should pay repairs. I have requested them the records and history of this unit including check in and check out records. I have attached the roof fittings and the fallen roof they have already fixed as a fact that their roofing has issues and their walls are affected by the leakages and it can never therefore be at my expense to fix or upgrade the unit. Fitting of new lights Painting Deep cleaning