H
HPCSA
Claimed Business
H
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#2
in Other
NPS Score
-80
Recommended: Unlikely
Review Distribution
1|17 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (17)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
6 Mar 2026, 15:09
Electrophysiologist Cardiologist Joke
The HPCSA adds no value and only protects its members not the Patients that are harmed. They Delay Appeal Hearings so that you get frustrated and give up. Not me, I will see you and the Electrophysiologist Cardiologist in The High Court!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
6 Mar 2026, 15:09
Electrophysiologist Cardiologist Joke
The HPCSA adds no value and only protects its members not the Patients that are harmed. They Delay Appeal Hearings so that you get frustrated and give up. Not me, I will see you and the Electrophysiologist Cardiologist in The High Court!
0
Replies (0)KS
Karisma S
1 reviews | Active since Jan 2020
13 Feb 2026, 08:38
Two Years of Delays, No Compensation, No Empathy – HPCSA Complaint Process
I am writing this review out of deep frustration with the handling of my complaint by the Health Professions Council of South Africa (HPCSA). In December 2021, I suffered severe facial burns and internal gum injuries during a dental procedure performed by Dr Minaar at Birchleigh Clinic. Incorrect equipment was used, resulting in burns from inside my mouth to my cheek, torn gums, long-term scarring, and ongoing complications. The impact on my life has been devastating: I could not eat or speak properly for months. I had to syringe food into my mouth. I incurred over R70,000 in specialist and medical costs. I lost income due to being unable to work. I now live with permanent scarring and a keloid on my face. I experience ongoing trauma and fear of returning to a dentist. I reported the matter to the HPCSA in good faith, believing that the regulatory body exists to protect patients and ensure accountability. However, the process took nearly two years. Throughout this time: I repeatedly followed up with little meaningful feedback. I submitted extensive documentation, photographs, receipts and medical reports. I received minimal empathy or reassurance. Communication felt procedural rather than supportive. I was eventually informed that the matter was concluded under professional conduct proceedings and that any fine imposed is paid to the HPCSA — not to the complainant — as it is not a civil compensation process. This means that: The dentist may have paid a fine. The HPCSA retained that payment. I, as the injured patient, received nothing. After two years of waiting, trauma, financial loss and emotional exhaustion, there was no compensation, no assistance with medical costs, and no meaningful support offered. While I understand that the HPCSA is not a civil court, the experience has left me feeling unheard and unsupported. A regulatory body should not only discipline practitioners but also ensure that complainants are treated with dignity, empathy, and transparency throughout the process. Instead, the delays and lack of communication added to the trauma I was already experiencing. I share this review in the hope that: The HPCSA improves turnaround times. Complainants are treated with greater empathy and communication. Patients are better informed from the start about what outcomes to realistically expect. No patient should feel re-traumatised by the very system meant to protect them.
Helpful (0)
|Replies (0)KS
Karisma S
1 reviews | Active since Jan 2020
13 Feb 2026, 08:38
Two Years of Delays, No Compensation, No Empathy – HPCSA Complaint Process
I am writing this review out of deep frustration with the handling of my complaint by the Health Professions Council of South Africa (HPCSA). In December 2021, I suffered severe facial burns and internal gum injuries during a dental procedure performed by Dr Minaar at Birchleigh Clinic. Incorrect equipment was used, resulting in burns from inside my mouth to my cheek, torn gums, long-term scarring, and ongoing complications. The impact on my life has been devastating: I could not eat or speak properly for months. I had to syringe food into my mouth. I incurred over R70,000 in specialist and medical costs. I lost income due to being unable to work. I now live with permanent scarring and a keloid on my face. I experience ongoing trauma and fear of returning to a dentist. I reported the matter to the HPCSA in good faith, believing that the regulatory body exists to protect patients and ensure accountability. However, the process took nearly two years. Throughout this time: I repeatedly followed up with little meaningful feedback. I submitted extensive documentation, photographs, receipts and medical reports. I received minimal empathy or reassurance. Communication felt procedural rather than supportive. I was eventually informed that the matter was concluded under professional conduct proceedings and that any fine imposed is paid to the HPCSA — not to the complainant — as it is not a civil compensation process. This means that: The dentist may have paid a fine. The HPCSA retained that payment. I, as the injured patient, received nothing. After two years of waiting, trauma, financial loss and emotional exhaustion, there was no compensation, no assistance with medical costs, and no meaningful support offered. While I understand that the HPCSA is not a civil court, the experience has left me feeling unheard and unsupported. A regulatory body should not only discipline practitioners but also ensure that complainants are treated with dignity, empathy, and transparency throughout the process. Instead, the delays and lack of communication added to the trauma I was already experiencing. I share this review in the hope that: The HPCSA improves turnaround times. Complainants are treated with greater empathy and communication. Patients are better informed from the start about what outcomes to realistically expect. No patient should feel re-traumatised by the very system meant to protect them.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
19 Jan 2026, 14:50
No Written Consent was given!
It is clear that the HPCSA only protects the Health Practitioner's and not the Patients. They close cases without written feedback and don't respond to emails. They allocate you a reference number, just to make it look as if they are interested in your complaint. They know that you only have three years to take the Health Practitioner's to court but delay everything so that you run out of time.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
19 Jan 2026, 14:50
No Written Consent was given!
It is clear that the HPCSA only protects the Health Practitioner's and not the Patients. They close cases without written feedback and don't respond to emails. They allocate you a reference number, just to make it look as if they are interested in your complaint. They know that you only have three years to take the Health Practitioner's to court but delay everything so that you run out of time.
0
Replies (0)EM
Evile M
1 reviews | Active since Jan 2020
9 Jan 2026, 20:56
No Response to Emails, Calls, or Social Media — HPCSA Registration Still Unresolved
I am deeply frustrated by the continued lack of response and resolution from the Health Professions Council of South Africa (HPCSA). I have been following up on my professional registration for several months through multiple channels, including email correspondence, escalations via my university, and direct messages on Instagram. Despite this, my issue remains unresolved. Most concerning is that yesterday I called HPCSA repeatedly, back to back, and none of my calls were answered. To date, I have also not received any response on Instagram, despite clearly outlining my situation and providing all relevant details. My registration can be seen on the HPCSA back-end system, yet it does not consistently appear on the public practitioner lookup. In some instances, the system indicates that I do not exist, which prevents me from downloading my registration form and certificate. This issue has had serious consequences. I am unable to submit mandatory portfolio cases or apply for employment, as proof of HPCSA registration is required. Supervisors and employers are also unable to validate my registration due to this system inconsistency. The complete lack of communication across all platforms is unacceptable for a regulatory body that directly impacts professionals’ careers and livelihoods. I have comp**** with all requirements and provided all requested documentation, yet I am met with silence. I am requesting urgent intervention to: Correct and validate my details on the HPCSA system, and Provide my official registration form and registration certificate. I sincerely hope this review prompts engagement, as all reasonable attempts to resolve this matter directly with HPCSA have failed.
Helpful (0)
|Replies (0)EM
Evile M
1 reviews | Active since Jan 2020
9 Jan 2026, 20:56
No Response to Emails, Calls, or Social Media — HPCSA Registration Still Unresolved
I am deeply frustrated by the continued lack of response and resolution from the Health Professions Council of South Africa (HPCSA). I have been following up on my professional registration for several months through multiple channels, including email correspondence, escalations via my university, and direct messages on Instagram. Despite this, my issue remains unresolved. Most concerning is that yesterday I called HPCSA repeatedly, back to back, and none of my calls were answered. To date, I have also not received any response on Instagram, despite clearly outlining my situation and providing all relevant details. My registration can be seen on the HPCSA back-end system, yet it does not consistently appear on the public practitioner lookup. In some instances, the system indicates that I do not exist, which prevents me from downloading my registration form and certificate. This issue has had serious consequences. I am unable to submit mandatory portfolio cases or apply for employment, as proof of HPCSA registration is required. Supervisors and employers are also unable to validate my registration due to this system inconsistency. The complete lack of communication across all platforms is unacceptable for a regulatory body that directly impacts professionals’ careers and livelihoods. I have comp**** with all requirements and provided all requested documentation, yet I am met with silence. I am requesting urgent intervention to: Correct and validate my details on the HPCSA system, and Provide my official registration form and registration certificate. I sincerely hope this review prompts engagement, as all reasonable attempts to resolve this matter directly with HPCSA have failed.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Dec 2025, 12:03
240709-005914 Qualifications are questionable!
The HPCSA only protects the Health Practitioner's, not the Patients harmed by the Health Practitioner's. I have opened about 30 incidents against an Electrophysiologist Cardiologist at the #Netcare Alberton Hospital that fitted a Pacemaker without written consent. She claims that it was the solution, yet I still have the problem and other Cardiologists are trying to help me. I also have Brain Damage which I believe was as a result of the events that took place in theatre on the 29th of February 2024 when the Pacemaker was fitted. I didn't go into hospital for a Pacemaker, only for an EP Study and Ablation but ended up with a Pacemaker which hasn't improved my quality of life. I am unable to work and drive, receive a Disability Benefit less than 50% of my salary when I was working.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
15 Dec 2025, 12:03
240709-005914 Qualifications are questionable!
The HPCSA only protects the Health Practitioner's, not the Patients harmed by the Health Practitioner's. I have opened about 30 incidents against an Electrophysiologist Cardiologist at the #Netcare Alberton Hospital that fitted a Pacemaker without written consent. She claims that it was the solution, yet I still have the problem and other Cardiologists are trying to help me. I also have Brain Damage which I believe was as a result of the events that took place in theatre on the 29th of February 2024 when the Pacemaker was fitted. I didn't go into hospital for a Pacemaker, only for an EP Study and Ablation but ended up with a Pacemaker which hasn't improved my quality of life. I am unable to work and drive, receive a Disability Benefit less than 50% of my salary when I was working.
0
Replies (0)sS
sanjay S
1 reviews | Active since Jan 2020
12 Dec 2025, 06:23
Section 18 query and non response .
Poor Experience with staff. Staff unable/unwilling to assist on clarity on Section 18 and changes. Wrote an e-mail to first HPCSA staffer, whose details were given by switchboard as the person to liaise as regards clarity on changes to Section 18. This individual just never rep****. Despite two requests. Then switchboard gave a second person to contact. The second person responded, then ghosted me. Reacher out to her twice as well. The word professional in context of HPCSA is an oxy*****. There seems to be a paucity of legal skills set within the HPCSA to respond to queries on Section 18
Helpful (0)
|Replies (0)sS
sanjay S
1 reviews | Active since Jan 2020
12 Dec 2025, 06:23
Section 18 query and non response .
Poor Experience with staff. Staff unable/unwilling to assist on clarity on Section 18 and changes. Wrote an e-mail to first HPCSA staffer, whose details were given by switchboard as the person to liaise as regards clarity on changes to Section 18. This individual just never rep****. Despite two requests. Then switchboard gave a second person to contact. The second person responded, then ghosted me. Reacher out to her twice as well. The word professional in context of HPCSA is an oxy*****. There seems to be a paucity of legal skills set within the HPCSA to respond to queries on Section 18
0
Replies (0)LC
Lesley C
1 reviews | Active since Jan 2020
12 Nov 2025, 08:48
HPCSA not acting against member 250529-014886
My complaint against Dr Irfaan Hargey Inc. was raised with HPCSA during May 2025 with all necessary documents updated by 23 June 2025 at 10:19 AM. The complaint was lodged against Dr. Irfaan Hargey Inc. for insulting me and violating my right to privacy by insinuating that my medical condition, at the time, was due to excessive alcohol consumption in front of other people, in particular my colleague who was occupying the bed next to me. Furthermore Dr Hargey had disclosed my medical information - which I had share with him and his manager privately at a meeting - and after I had terminated Dr. Irfaan Hargey Inc. as a treating physician - he continued to share my personal information with his staff on his shared email account. HPCSA is either protecting their member as it seems he WILL not provide them with an explanation of events, and it is now three months later (13 November 2025) and still Dr Hargey Inc. believes they are above the laws of our country and need not to comply with his regulating body’s request in determining his professional conduct. The updates of HPCSA regarding the matter reads as follows 1) Your complaint and our email dated 13 August 2025 refer (yet the complaint was finalized 23 June 2025). Take note explanation has been requested from practitioner. 2) Previous email emails “herewin” refers. Take note the matter is still being investigated. July 2025 as well as September had had no updates. To this day I was not informed if Dr Hargey provided his version or if HPCA is still waiting on this extremely busy doctor to comply with their request, if it ever will happen. This investigation looks a lot like all our commissions in South. It takes very long and at the end of the day no outcome. My official remedy is still for Dr Hargey Inc. to apologize in writing for his inconsiderate and disrespectful comments and gesture as well as for violating my rights in disclosing my private information in front of and with other people. The HPCSA is enabling these behaviors. The National Health Act of 2003 makes it an offence to disclose patients’ information without their consent. Let us see if they even care what is said about them on Hello Peter
Helpful (0)
|Replies (0)LC
Lesley C
1 reviews | Active since Jan 2020
12 Nov 2025, 08:48
HPCSA not acting against member 250529-014886
My complaint against Dr Irfaan Hargey Inc. was raised with HPCSA during May 2025 with all necessary documents updated by 23 June 2025 at 10:19 AM. The complaint was lodged against Dr. Irfaan Hargey Inc. for insulting me and violating my right to privacy by insinuating that my medical condition, at the time, was due to excessive alcohol consumption in front of other people, in particular my colleague who was occupying the bed next to me. Furthermore Dr Hargey had disclosed my medical information - which I had share with him and his manager privately at a meeting - and after I had terminated Dr. Irfaan Hargey Inc. as a treating physician - he continued to share my personal information with his staff on his shared email account. HPCSA is either protecting their member as it seems he WILL not provide them with an explanation of events, and it is now three months later (13 November 2025) and still Dr Hargey Inc. believes they are above the laws of our country and need not to comply with his regulating body’s request in determining his professional conduct. The updates of HPCSA regarding the matter reads as follows 1) Your complaint and our email dated 13 August 2025 refer (yet the complaint was finalized 23 June 2025). Take note explanation has been requested from practitioner. 2) Previous email emails “herewin” refers. Take note the matter is still being investigated. July 2025 as well as September had had no updates. To this day I was not informed if Dr Hargey provided his version or if HPCA is still waiting on this extremely busy doctor to comply with their request, if it ever will happen. This investigation looks a lot like all our commissions in South. It takes very long and at the end of the day no outcome. My official remedy is still for Dr Hargey Inc. to apologize in writing for his inconsiderate and disrespectful comments and gesture as well as for violating my rights in disclosing my private information in front of and with other people. The HPCSA is enabling these behaviors. The National Health Act of 2003 makes it an offence to disclose patients’ information without their consent. Let us see if they even care what is said about them on Hello Peter
0
Replies (0)TM