Disappointed in service delivery by Xiaomi Sales • sales mistore.africa

On 23rd of April 2026 I ordered Mi Store Africa

Order with courier Hi Nicolette,

Just to let you know — your order #24010, is with our courier partner:

Order summary Order #24010 (April 23, 2026) Product Quantity Price 6A Type-A to USB Type-C Cable 6A Type-A to USB Type-C Cable ×2 R318.00 Subtotal: R318.00 Shipping: Courier R180.00 Total: R498.00 (includes R64.96 VAT) Payment method: Peach Payments

After following up numerous times, I been informed it's from a different branch and might take a bit longer, after another enquiry days later, they informed me it's with the courier https://rhenu***press.pperfect.com/ With a waybill number, that wasn't even captured

I contacted them AGAIN parcel lost, they will resend and upgrade my order.

Received it yesterday 14/05 but TOTALLY incorrect items.

Went to vodacom 4 I to check if it's indeed the incorrect cables...

Yes it is, I contacted Xiomi Again via telephonic call, they will investigate, but admitted they do have the correct one, but only one.

I have sent emails, asking for updates after they confirmed they will keep me updated... No reply at all

***ca

Their 3 to 5 working days delivery now almost 30 days

And STILL NO cable, I ordered 2, but received the "upgraded" incorrect cables.

I am very disappointed as the cellphone outlets don't stock these, and ask you to order direct for #Xiaomi Sales • ***ca