E
eccosouthafrica.co.za
Unclaimed Business
E
eccosouthafrica.co.za
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About eccosouthafrica.co.za
eccosouthafrica.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked eccosouthafrica.co.za across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLP
Liezel P
1 reviews | Active since Jan 2020
8 Dec 2025, 08:20
Unresolved Faulty ECCO TV Purchase via Takealot
Good day, I would like to lodge a formal complaint regarding the extremely poor service I have received from both Takealot and ECCO regarding my faulty ECCO TV. We purchased the ECCO TV from Takealot in December last year. In early August this year, the TV started getting stuck on the Android start-up screen and would not progress any further. I immediately contacted Takealot to report the issue. Takealot advised me to purchase a new remote to test whether the remote was the problem. They also confirmed in writing that if the remote was not the issue, they would assist with either an exchange or a refund of the TV. After purchasing the new remote, the problem continued. I informed Takealot and returned the remote. They then referred me to ECCO. ECCO advised that Takealot is responsible for replacing the TV. I contacted Takealot again, but they then claimed they could no longer assist because the warranty had expired — despite the fact that I have been reporting the issue since August, well within the warranty period. I again contacted ECCO on 23 October 2025, and they advised that they would get back to me. When I received no response, I followed up again on 26 November 2025, but I still have not received any feedback. At this point: The TV is faulty and unusable I reported the problem within the warranty period I followed all instructions given by Takealot Both Takealot and ECCO are referring me back and forth without resolving the matter This is unacceptable service, especially considering that the product is less than a year old when the issue was first reported.
Helpful (0)
|Replies (0)LP
Liezel P
1 reviews | Active since Jan 2020
8 Dec 2025, 08:20
Unresolved Faulty ECCO TV Purchase via Takealot
Good day, I would like to lodge a formal complaint regarding the extremely poor service I have received from both Takealot and ECCO regarding my faulty ECCO TV. We purchased the ECCO TV from Takealot in December last year. In early August this year, the TV started getting stuck on the Android start-up screen and would not progress any further. I immediately contacted Takealot to report the issue. Takealot advised me to purchase a new remote to test whether the remote was the problem. They also confirmed in writing that if the remote was not the issue, they would assist with either an exchange or a refund of the TV. After purchasing the new remote, the problem continued. I informed Takealot and returned the remote. They then referred me to ECCO. ECCO advised that Takealot is responsible for replacing the TV. I contacted Takealot again, but they then claimed they could no longer assist because the warranty had expired — despite the fact that I have been reporting the issue since August, well within the warranty period. I again contacted ECCO on 23 October 2025, and they advised that they would get back to me. When I received no response, I followed up again on 26 November 2025, but I still have not received any feedback. At this point: The TV is faulty and unusable I reported the problem within the warranty period I followed all instructions given by Takealot Both Takealot and ECCO are referring me back and forth without resolving the matter This is unacceptable service, especially considering that the product is less than a year old when the issue was first reported.
0
Replies (0)BvdB
Bianca van der Bank
1 reviews | Active since Jan 2020
17 Jun 2025, 09:23
ECCO 32 LED HD TV
We made a purchase on the 25/05/2025 for the ECCO 32 LED HD TV on Takealot. Once received and tv set up the problem came when pushing the on button the tv keeps on freezing on the ECCO screen. We returned the tv and purchased another on the 07/06/2025 ECCO 32 LED HD TV just to realize for the second time that we are sitting with the exact same problem and had to return the TV again. This is frustrating that we bought 2 tv with exactly the same problem. You need to turn the tv off by the wall and turn it back on for it to be able to work. This is unexpectable and the issue need to be looked at.
Helpful (0)
|Replies (0)BvdB
Bianca van der Bank
1 reviews | Active since Jan 2020
17 Jun 2025, 09:23
ECCO 32 LED HD TV
We made a purchase on the 25/05/2025 for the ECCO 32 LED HD TV on Takealot. Once received and tv set up the problem came when pushing the on button the tv keeps on freezing on the ECCO screen. We returned the tv and purchased another on the 07/06/2025 ECCO 32 LED HD TV just to realize for the second time that we are sitting with the exact same problem and had to return the TV again. This is frustrating that we bought 2 tv with exactly the same problem. You need to turn the tv off by the wall and turn it back on for it to be able to work. This is unexpectable and the issue need to be looked at.
0
Replies (0)VH
Val H
1 reviews | Active since Jan 2020
2 May 2024, 05:48
ECCO Television / Takealot
I bought an ECCO television through Takealot 32" only 6 months ago and although the picture was brilliant in the beginning, it is blurry and fuzzy over time. Also, the SOUND on the television is completely fuzzy/****led, and difficult to hear. It is very disappointing for the price I paid.
Helpful (0)
|Replies (0)VH
Val H
1 reviews | Active since Jan 2020
2 May 2024, 05:48
ECCO Television / Takealot
I bought an ECCO television through Takealot 32" only 6 months ago and although the picture was brilliant in the beginning, it is blurry and fuzzy over time. Also, the SOUND on the television is completely fuzzy/****led, and difficult to hear. It is very disappointing for the price I paid.
0
Replies (0)TU
Tracey U
1 reviews | Active since Jan 2020
6 Dec 2021, 06:47
Scammers alert!!
Fraudulent site. They deduct funds from your account and you never hear from them again. Do not use them it is a scam. If you’ve used them report immediately to your bank, cancel your card and report to police.
Helpful (0)
|Replies (0)TU
Tracey U
1 reviews | Active since Jan 2020
6 Dec 2021, 06:47
Scammers alert!!
Fraudulent site. They deduct funds from your account and you never hear from them again. Do not use them it is a scam. If you’ve used them report immediately to your bank, cancel your card and report to police.
0
Replies (0)CB
CLAYVILLE B
1 reviews | Active since Jan 2020
2 Dec 2021, 14:24
ONLINE SCAMMER
scammers !!!! beware.....I place an order online and they never deliver my shoes.
Helpful (0)
|Replies (0)CB
CLAYVILLE B
1 reviews | Active since Jan 2020
2 Dec 2021, 14:24
ONLINE SCAMMER
scammers !!!! beware.....I place an order online and they never deliver my shoes.
0
Replies (0)IR
Ian R
1 reviews | Active since Jan 2020
2 Nov 2021, 14:21
FAKE site www.eccosouthafrica.co.za
This is a fake site as confirmed by the Ecco global group. DO NOT ORDER FROM IT!!! It appears legitimate and you will receive a tracking number once you have paid online but instead of golf shoes will receive a pair of fake sunglasses. I REPEAT this is a FAKE SITE
Helpful (0)
|Replies (0)IR
Ian R
1 reviews | Active since Jan 2020
2 Nov 2021, 14:21
FAKE site www.eccosouthafrica.co.za
This is a fake site as confirmed by the Ecco global group. DO NOT ORDER FROM IT!!! It appears legitimate and you will receive a tracking number once you have paid online but instead of golf shoes will receive a pair of fake sunglasses. I REPEAT this is a FAKE SITE
0
Replies (0)SK